"Brandon McGee, Industry Insider, Mobile Banking Guru...He is not only the real deal, a genuine industry insider, but also knows exactly what's on the minds of financial service pros as they contemplate the various mobile options." - Jim Bruene, Publisher & Founder, Online Financial Innovations

"Going Mobile. Local executive carves niche as national expert on fast-growing banking-industry technology trend" - Scott Olson, Indianapolis Business Journal (IBJ)

"Brandon McGee, the industry's unofficial ambassador for mobile banking" 

Tuesday, June 29, 2010

Wells Fargo Updates and Expands Mobile Banking

Wells Fargo Launches New Mobile Banking Applications, Expands Text Banking Enrollment Options
"Wells Fargo & Company today announced the launch of new mobile banking applications for Android(TM), BlackBerry(R), and Palm. These additions to its existing portfolio expand Wells Fargo's mobile banking applications to four and provides customers with more choice in how they bank.

'We are listening and responding to our customers by broadening our mobile banking services,' said Arah Erickson, head of Wells Fargo Retail Mobile Banking. 'Our goal is to make it even more convenient for customers to access their account information -- anytime, anywhere -- helping them save time and providing peace-of-mind. Wells Fargo Mobile Banking makes it fast, easy, and secure for customers to stay in touch with their finances.'"

Sunday, June 27, 2010

Mobile Banking Updates - Jun 27

Delta Community Credit Union - Mobile Banking
"We're excited to introduce our Mobile Banking service. You'll now enjoy safe and convenient account access directly from your mobile phone. Like our Online Banking service, Mobile Banking is free* and available to all credit union members. Whether you're traveling, out and about running errands, at work or at home, Mobile Banking can be used at anytime from just about anywhere."

Wells Fargo’s new mobile-focused online site
"Our new RA Aleia sent over a quick summary of Well’s new online marketing for their mobile capabilities. Because this included mention of their new Palm Pre app it even includes features for contrarians (according to Wired magazine) like yours truly (there are just 5% of us special people, you know). Seriously, what follows is an informal and brief preview of in-depth analysis we’re about to begin for our upcoming mobile banking scorecard (comparison of bank and CU mobile offerings), which will build on our newest report that compares vendor’s mobile banking offerings."

US lags in mobile commerce despite strong consumer demand: Sybase
"The United States is lagging behind the rest of the world when it comes to mobile usage, including mobile commerce, according to a study by mobile messaging and mobile commerce services provider Sybase 365.

Looking at modern mobile services, the U.S. finished near the bottom of the pack for ability to access information, use of mobile commerce, and use of mobile communications, with an average of 12.9 percent of U.S. respondents making use of today’s services, just edging out Canada (11.9 percent of users) and Australia (12.1 percent of users). By contrast, mobile users in China are almost four times as likely to make use of the same services (49.2 percent), pointing to a highly mobilized culture."

Barclays adds enhancements to its mobile banking service
"To celebrate the first anniversary of Barclays.mobi service, Barclays provides a series of further enhancements to its UKs mobile phone banking service. The service is said to attract more than four million hits a month.

The updated service now includes:
* Currency conversion calculator as the summer holiday season kicks off
* 'At a glance' balance screen has been updated for easier customer views
* Introduced 'tappable' bars to support finger friendly principles for mobile phones
* Bookmarks feature - customers can save the mobi link to support access and navigation; IPhone users can also save the link as a Barclays icon 'lozenge'
* Introduced a mobile business site specifically for business customers."

Wednesday, June 23, 2010

Mobile Banking Updates - Jun 23

Report:Juniper Research Predicts Increase in Popularity of Mobile Banking
"In an in depth study conducted by it, Juniper Research (News - Alert) has found that mobile banking has become more popular with mobile subscribers. According to a study, the number of mobile users using mobile banking was expected to exceed 400 million globally by the year 2013. The results of Juniper's detailed Mobile Banking Technology Strategies Survey showed that banks were increasing services by using SMS and relying more and more on Web apps to provide additional channel choices for their customers."

One-Fifth Of Android Apps Said To Pose Security Risks
"Everyone would do well to show a little caution when browsing the Android Market, according to a new report. SMobile Systems - which specializes in security issues pertaining to mobile phones and the wireless infrastructure - believes 20 percent of the available applications allow third parties access to info better left unshared."

An Overview of Mobile Payments and Their Regulation
"Mobile phones today perform more like handheld computers. Mobile phones now are poised to function as payment devices, allowing users to pay for goods and services and transfer funds. By 2012, an estimated 190 million people will use their phones to conduct mobile payments, or m-payments.1 The end game is a world where consumers no longer carry a wallet: instead, all cards, including credit, debit, gift and membership cards, are stored on mobile phones."

Compass Plus Launches TranzWare Mobile Banking
"Compass Plus, an international provider of electronic funds transfer (EFT) and retail banking technology to financial institutions, today announced the release of its enhanced TranzWare Mobile Banking product to enable its clients to provide an end-to-end mobile banking solution to a broader range of consumers.

TranzWare Mobile Banking enables banks and credit unions to expand the convenience of online banking to consumers’ mobile devices, providing access to Internet banking features such as details and statements for multiple accounts; management of debit and credit cards; bill pay functionality; person-to-person payments; and the ordering of the institution’s products and services. The platform can be accessed by any smart phone user.

New text banking service launched for Citibank customers
"A new service that delivers account updates on demand is now available to Citibank and credit card customers in the US under the name Citi Text Banking. Citi Text Banking represents the newest addition to company’s award-winning US mobile banking platform, Citi Mobile(SM). Citi Mobile includes a downloadable app for iPhone devices and a mobile version of citi.com that customers can access from their smartphones' browser."

Sunday, June 20, 2010

Mobile Banking Updates - Jun 20

Mobile banking vulnerable to laundering, terror funding: RBI
"Reserve Bank Governor D Subbarao today said mobile banking should be driven by banks, not telecom operators, considering money laundering and terror financing threats. 'The Reserve Bank has a clear preference for the bank-led model,' RBI Governor D Subbarao said at a Banking Technology Excellence awards function hosted by the Institute for Development and Research in Banking Technology (IDRBT). 'Given the growing concerns about money laundering and financing of terrorism, a bank-led model is decidedly safer and more sustainable,' he said, adding, however, that a mobile operator-led model helps accelerate financial inclusion."

Fiserv Signs Over 100 FIs for ZashPay Person-to-Person Payments Service
"Fiserv has announced that more than 100 financial institutions have already committed to offer its ZashPay person-to-person (P2P) payments service. Fiserv says that 'banks and credit unions across the United States, ranging in size from small community institutions to top 50 banks, have signed up to offer the service, with continued interest and signings expected throughout the summer.'"

Mobile Users Want Android, Banks Don't Have It
"Jeff Peiffer was so frustrated that his bank didn't offer an app for his phone that he made one himself, put it online — and watched it become one of the top finance downloads for Android handsets. The success of Peiffer's software offers an important lesson for financial companies that have not yet developed apps for phones using Google Inc.'s operating system: Android users are among the most active mobile banking users. Many banks are not meeting that demand, however, and observers say that by neglecting that market banks are training people to be more accepting of third-party software, an approach that could cost them users in the long run and, in the wrong hands, might also open the door to fraud."

Fraud and Mobility are Top Priorities for Bankers, According to Fundtech Survey
"While only 10% of the bankers said they have already deployed mobile business banking services, 39% said they will be deploying mobile services within 6-12 months. This is in sharp contrast to the strong growth of consumer mobile banking, where 57% of American banks are expected to offer a solution by the end of 2010. This can be attributed to the moderate interest bankers see from among their business clients. Only 26% of respondents said that there is strong interest in mobile business banking services among their clients, and nearly 60% said that curiosity was driving this interest and that these are "early days." Polling results also indicate that the adoption of mobile financial services will be evenly adopted across large, mid-sized and small businesses and corporate clients."

Vodafone Mobile Banking: From M-Pesa to M-Kesho
"M-PESA, Vodafone’s game-changing money transfer technology, now provides customers with the ability to link to an interest bearing savings account and buy insurance via their mobile. The service, which is operated by Safaricom in Kenya offers customers the chance to save money using a direct link to Equity Bank. It will provide a safe and secure service for many millions of Kenyans who currently do not have access to a bank account and so are unable to save money in a secure environment."

Thursday, June 17, 2010

Job Mobile Texas

Mobile Professionals:

Dell is looking to grow the mobile team. If you meet the required qualifications and you're interested in being considered for the position please send your resume to brandon_mcgee@dell.com

E-business Senior Consultant

The Consumer & Small Business online Mobility & Downloads team is responsible for developing innovative programs to enhance the user experience and improve business performance for consumer and SMB mobility & download customers globally. As a member of this team, the Online Mobility Senior Consultant will manage m-commerce integration and strategy globally.

The Online Mobility Senior Consultant will be responsible for the dell.com customer experience on small screen devices. This includes mobile commerce site integration with Dell IT applications, evaluating & improving mobile commerce vendor performance, expanding mobile commerce globally, and integrating mobile commerce with Dell’s small screen device strategies. Responsibilities include:
• Implement m-commerce on Dell.com for a best in class user experience.
• Responsible for managing program schedules, beta roadmaps, deployment plans for m-commerce
• Responsible for measuring financial impact of assigned programs and implementing improvement and stabilization plans if programs are not meeting forecasted results.
• Responsible for working with product management org to ensure business requirements are given & understood
• User Acceptance Testing including creating test cases, executing UAT, providing feedback, and re-testing after fixes.
• Coordinate deployment of launches with regional stakeholders, vendors, IT, legal and other partners to ensure successful launches.
• Work globally to change processes based on new programs deploying.
• Incubate new programs until regional team hand off occurs.
• Strong grasp of the online/eCommerce space & mobile commerce
• Graduate or post-graduate degree, preferably in business or marketing communications
• At least 3+ years in relevant mobile programs & or m-commerce experience. 7+ years work experience.
• Proven strategy setting and implementation success.
• Strong project-management and problem-solving skills
• Excellent written and verbal communication skills
• Strong organizational agility and interpersonal skills; ability to work independently, quickly and thoroughly under multiple deadlines
• Strong eye for detail and organization as well as the ability to focus on the “big picture”
• Must be flexible and possess the ability to balance the management of multiple projects simultaneously

Tuesday, June 15, 2010

Mobile Banking Updates - Jun 15

Mobile banking needs more sensible data plans
"The greatest competitive differentiation a mobile operator can give me today is an always on data plan across devices. Right now I have an iPhone, a Blackberry, an iPad and a Mac and I effectively have to manage different data plans for each device. This sucks. I also maintain a broadband connection at home, although I would abandon that gladly if my wireless data deal were better.

Not only does multi-device connectivity cost me more than I believe it should, but I actually have different plans with different providers for different devices. Some are monthly WiFi deals, others are mobile data deals that actually limit my downloads on a monthly basis, and others are pre-paid deals that I pick up when I am visiting other countries."

Citi Cards Introduces Citi Shopper for Mobile Users
"Citi Cards has announced a new location-based mobile application called Citi Shopper that delivers 'local offers and deals, compares prices, provides maps to nearby retailers, as well as reminds Citi cardmembers of offers and benefits specific to their Citi credit cards.' The application was built by GPShopper and is available on the iPhone, Blackberry, Android and via browser."

JPMorgan Chase Hires Jack Stephenson to Expand Mobile and Internet Payments Services
"JPMorgan Chase today announced it has hired payments industry veteran Jack Stephenson as Director of Mobile, E-Commerce and Payments to expand how the firm serves clients from consumers to businesses.

Stephenson, who has been the Senior Vice President of Strategy, Partnerships, Analytics and New Ventures at PayPal, will lead the continuing evolution and implementation of a company-wide strategy for mobile devices and internet payments."

Sunday, June 13, 2010

Mobile Banking Updates (Part 2) - Jun 13

Out of thin air
"IT IS like magic. By clicking a few keys on a mobile phone, money can be zapped from one part of Kenya to another in seconds. For urban migrants sending money home to their villages, and for people used to queuing at banks for hours to pay bills or school fees, the M-PESA money-transfer service, operated by Safaricom, Kenya’s largest mobile operator, is a godsend. No wonder it is used by 9.5m people, or 23% of the population, and transfers the equivalent of 11% of Kenya’s GDP each year; or that it has inspired more than 60 similar schemes across the world.

But despite the apparently frictionless transfer of money through the air, making a money-transfer system work smoothly requires a great deal of backstage effort. Jake Kendall and Ignacio Mas of the Bill & Melinda Gates Foundation, and Frederik Eijkman of PEP Intermedius, a financial-services firm, explain how it all works in a paper presented in late May."

Dubai Islamic Bank launches Al Islami Mobile Banking
"In line with its commitment to customer service and product innovation, Dubai Islamic Bank (DIB) announced today the launch of Al Islami Mobile Banking, which provides a wide range of secure and convenient banking services 24 hours a day, seven days a week, through a customised mobile-based website.

Customers will be able to check their account and card statements and details, including Murhaba accounts, investment accounts and funds. Customers can also open an investment account, request a chequebook, and issue or cancel a card through this same service. Additionally, customers may make payments and fund transfers to any predefined beneficiary, while also registering for additional e-channel services, such as SMS and Phone Banking and E-Statements."

Scotiabank unveils its mobile banking
"SCOTIABANK is this month introducing mobile banking services for its Bahamian customers, allowing them to perform banking functions from web-enabled mobile devices. 'We understand that Bahamians rely on the convenience of mobile devices to help them manage their busy lifestyles. Scotiabank customers have asked for that convenience to extend to banking services, and that is exactly what we will be delivering,' said Leah R Davis, the bank's senior manager for marketing and public relations."

U.S. Bank Reveals Mobile Roadmap
"Executives from U.S. Bank opened the kimono yesterday at SourceMedia's 4th Annual Mobile Banking and Emerging Applications Summit, laying out the bank's mobile roadmap in great detail.

On the agenda for the rest of 2010 are mobile P2P payments, facilitated by a deal with CashEdge; mobile RDC in partnership with Firethorn; a mobile rewards program called FlexPerks mobile that will send offers to consumers via their mobile device; Micro-SD based payments, and a mobile shopping concierge that will used location-based information to send specific coupons to a customer based on where the customer is in a specific retail store, according to Dominic Venturo, chief innovation officer for U.S. Bank's retail payments group."

Mobile Banking Summit Illustrates Topic is Hot
"You don't need to look any further than the attendee list to realize the importance of mobile banking to our industry. Not only is almost every major institution in attendance at this year's Mobile Banking and Emerging Applications Summit, but the number of participants has increased by more than 50% according to officials from SourceMedia.

The program kicked off Sunday with a workshop by David Eads, Founder & CEO of Mobile Strategy Partners LLC where he discussed the basics of getting a Mobile Banking strategy off the ground. He also shared the first of a wave of industry statistics that made it clear to the SRO attendees that this year and next will be pivotal to the mobile banking industry. He also shared keys to developing a business case for introducing mobile banking. He emphasized that while cost reduction (mainly from offloaded balance inquiry calls) could many time justify the investment in mobile banking by itself. a drop in attrition and an increase in revenue from increased interchange and cross-sales will also improve the ROI. "

Mobile Banking Updates - Jun 13

Why Android Is Attractive for Alt-Payment Companies
"A growing number of mobile payments companies are promoting systems that charge purchases to users' phone bills rather than credit or debit cards. Since Apple Inc.'s tight control of the iPhone precludes this approach, the payments firms are gravitating to Google Inc.'s Android — which itself is emerging as the handset of choice for the consumers most likely to use their phones for banking and financial activities.

On Wednesday, Zong Inc. and Boku Inc. each introduced tools that let software developers weave their payments systems into applications for Android phones. These systems could be used, for example, by a video game developer to sell additional levels to someone who has downloaded a game that was given away for free."

Is mobile banking growing or not? The answer is yes.
"For statisticians (or accountants) that like to manipulate numbers, the mixed success of mobile banking is a field of dreams. If I want the appear to be rosy Javelin has many fresh quantitative stats to pull from:

* Rising m-banking use among advanced platforms (Android and iPhone!)
* Strong ROI metrics such as impact on new-customer turnover and fraud
* High interest among desirable or emerging demographic populations"

Sybase 365 Expands Global Mobile Banking Portfolio With Ixe Bank Partnership
"Sybase 365, a subsidiary of Sybase, Inc., the global leader in mobile messaging and mobile commerce services, today announced its partnership with Ixe Bank, one of Mexico's leading financial institutions, to launch 'Ixe Net Movil', the Bank's new multi-channel mBanking service.

'In working with Sybase 365, Ixe Bank can now enable a wide range of SMS, mobile browser and rich client banking applications, allowing our customers to decide when and where they want to bank,' said Enrique Perezalonso, Director of Marketing and New Product Development for Ixe Bank. 'Offering our customers outstanding service is a core part of our mission, and with Sybase 365 as a trusted partner we are now able to take our banking service directly to our customers.'"

Gates backs cell phone banking for Haiti
"The massive earthquake in Haiti in January destroyed a third or more of the country's banks and ATMs, but even before the quake fewer than 1 in 10 Haitians had ever used a traditional bank.
Aiming to broaden access to financial institutions and aid in the recovery, the Gates Foundation and the U.S. Agency for International Development announced Tuesday a plan to back up to $10 million in funding to spur the use of cell phone banking, an approach that has worked elsewhere to bring financing to the poor."

Monday, June 7, 2010

Blogging Live!

June 7th - Blogging live from the Mobile Banking Summit:

Rebecca Sausner
* 18% of participants plan to offer NFC in the next year

John Pyrovolakis
Innovation Accelerator
* Goal of the group is to connect businesses with government agencies to keep the U.S. at the forefront of innovation
* Consider using the Proctor and Gamble model of C&D (Connection and Development) instead of relying upon R&D.

Pamela Joseph
U.S. Bancorp
* Use customer panels of tech savvy early adopters
* "What's in your wallet?"

Dominic Venturo - US Bank
Announces...Coming Soon
* Mobile Shopping Concierge (Mobile Coupons, Offers, Receipes, Shopping Lists, Loyalty Card, Savings Summary, Grocery Store Layout)
* Micro-SD Based Payments. Working with DeviceFidelity. NFC Enabled Phone. "Slide to Pay" Pilot coming in Q4 of this year.

Jonathan Mathes - US Bank
* Coming in 2010: Remote Deposit Capture, P2P
* Coming in 2011: Lead Capture, One-Click Apply, Targeted Offers, Product Research
* Currently rewriting consumer and small business internet an PFM is a big component of that exercise

Bob Hedges - Mercatus
* Banks with mobile capture twice their normal share of customers switching banks 16% vs the typical 8%
* Attrition is 12% lower for customers that use mobile banking
* Tremendous growth in purchase of digital content. Age 26-34 has grown from 4% to 18%. Age 55+ has grown from 0% to 7%.
* Banks that are still worried about creating a business case for mobile are missing the point. "It's like trying to put together a business case for oxygen!"
* 60% of younger consumers use mobile as a deciding factor when selecting a new bank

Matthew Macomber - Bank of the West
* Must cannabalize more expensive transactions (call center)
* Must make up lost marketing revenue if customers aren't logging into online banking. Rule-of-thumb: 100 million ads served equals $1 million in revenue

Mobile Banking Vendor Shoot-out
Wences Casares - Bling Nation
Michael Diamond - Obopay
Chip Fishburne - Firethorn
Jason Hills - Cashedge
Matt Krogstad - MCOM

* Cashedge - P2P = 2.6 tansactions/user/month so far
* MCOM - 60% of P2P payments are sent to businesses; avg amount of $240; 30% come from non-online users
* Firethorn - Best to work with the carriers
* MCOM - Banks don't need the carriers
* Obopay - DDA will be the anchor point. Interoperability is critical. Banks need to be careful not to be a "dumb pipe"
* MCOM - Mobile Security: Threats will increase but banks will lock down with existing security protocols
* Firethorn - Volumes aren't sufficient for hackers to commit fraud - YET
* Bling Nation - Existing model of carrying around platic cards is ridiculous. Mobile will be more secure.
* Obopay - Don't get comfortable. Need to continue focus on security.
* Obopay - last year banks were worried about "the sharks swimming closest to the boat" but now they're going on the offense
*MCOM - It's exciting - the next 12 months will be all about mobile payments
* Cashedge - There will be P2P and mobile payments. P2P has just evolved more quickly because there are fewer players to coordinate
* Bling Nation - Not much dispute among panel because each company has a different use case

Jeff Dennes - USAA
* 3.3 billion phones
* AT&T has seen a 5,000% increase in data traffic
* On track to achieve 58% adoption or 67 million users by 2012
* 1.2 million logins weekly
* $600 million deposited via RDC
* 480,000 application downloads
* USAA is enabling voice transactions for iPhone and Android

Mobile Payments in Action
Chuck Davidson - Starbucks
Jon Squire - mFoundry
*1) Two touches to pay 2)Must be faster than plastic
* Allows Barista to provide better experience by continuing the conversation
* Payment and Loyalty solution
* "Never have to bring my card again. Less junk in my wallet"

Remote Deposit Capture
James DeBello - Mitek
Pradeep Moudgal - Silicon Valley Bank
Jim Plume - Conestoga Bank
Chris Hylen - Intuit

* Intuit is using RDC to capture info from a W2 for tax preperation
* Recent reports show that the majority of customers are interested in depositing checks via more
* Opportunity to extend RDC to credit cards and bill pay
* Can implement from the cloud or behind the firewall

Sunday, June 6, 2010

Mobile Banking Summit

At the M Resort in Las Vegas for the Mobile Banking and Emerging Applications Summit.

Click here for more details:

Saturday, June 5, 2010

Mobile Banking Updates - Jun 5

Dark Side Arises for Phone Apps
"As smartphones and the applications that run on them take off, businesses and consumers are beginning to confront a budding dark side of the wireless Web. Online stores run by Apple Inc., Google Inc. and others now offer more than 250,000 applications such as games and financial tools. The apps have been a key selling point for devices like Apple's iPhone. But concerns are growing among security researchers and government officials that efforts to keep out malicious software aren't keeping up with the apps craze.

In one incident, Google pulled dozens of unauthorized mobile-banking apps from its Android Market in December. The apps, priced at $1.50, were made by a developer named "09Droid" and claimed to offer access to accounts at many of the world's banks. Google said it pulled the apps because they violated its trademark policy."

Western Union reveals international mobile strategy
"Money-transfer giant Western Union discussed its mobile strategy and the hottest trends in the mobile financial services ecosystem in an exclusive interview. Earlier this year, Western Union extended the reach and accessibility of its money-transfer services with mobile finance initiatives in Latin America, Africa, the Middle East and Asia (see story). Last year, the company tapped Sybase 365 to launch initiatives to interact with and engage its consumers with SMS-based notifications and mobile marketing campaigns (see story)."

Why Android Is Attractive for Alt-Payment Companies
"A growing number of mobile payments companies are promoting systems that charge purchases to users' phone bills rather than credit or debit cards. Since Apple Inc.'s tight control of the iPhone precludes this approach, the payments firms are gravitating to Google Inc.'s Android — which itself is emerging as the handset of choice for the consumers most likely to use their phones for banking and financial activities. On Wednesday, Zong Inc. and Boku Inc. each introduced tools that let software developers weave their payments systems into applications for Android phones. These systems could be used, for example, by a video game developer to sell additional levels to someone who has downloaded a game that was given away for free."

More Consumers Embracing Online Banking, Bill Pay
"Fiserv’s survey also looked at the growth in such new areas as mobile banking and person-to-person payments. This year, 30% of respondents with mobile phones conducted one or more banking services using their phones, up from 23% who did in 2008. The percentage of mobile-banking users who receive or pay bills using their phones jumped to 30% this year from 18% in 2008, primarily because more consumers have smartphones, Fiserv says."

Monitise Americas Offers Enhanced Mobile Banking to Financial Institutions Across the US
"Monitise Americas, the leading mobile banking and technology company, is delighted PyraMax Bank has launched an iPhone app powered by its technology. The release heralds a turning point in the mobile banking industry. Until now, bank-branded iPhone applications have been the privilege only of big-spending, large banks. However, thanks to its world-class technology, Monitise Americas can now build iPhone apps quickly and cost effectively, enabling mobile banking for many more financial institutions than previously possible."

US mobile payments adoption at tipping point: new Obopay president
"Mobile payments have reached a tipping point in terms of consumer adoption in the United States, according to mobile banking and payments provider Obopay Inc.’s newly appointed president. Last week Obopay announced the appointment of Deepak Chandnani as Mumbai, India-based president of Obopay, which is a newly created position. In this new role, Mr. Chandnani will lead global operations for Obopay across all markets and geographies and continue to report to Carol Realini, founder/CEO of the company."

ING Mobile Banking Promo
"We recently introduced a mobile banking application for the BlackBerry and iPhone. It’s a simple, relevant & innovative way to put banking in your pocket. We think we can leverage this cool new app to reiterate that ING DIRECT is an unconventional-but-relevant, hip, witty and innovative brand.

The task: To create a :30 online video that introduces, with pizzazz, our Mobile Banking application—and shows that ING DIRECT has once again revolutionized banking."

U.S. Banks are Losing The Tech Creativity War
"Brett King is a Hong Kong-based financial services technology consultant, president of his own firm User Strategy, and a firm believer that American banks are behind the eight-ball when it comes to the innovation imperative.

You're going to start to see this payments space quickly morph around the mobile device. The banks really just have to get on board with this, and give incentives and encourage customers to use this. They say, 'Well, we're worried about security and all those sorts of things.'

The reality is this is going to happen with or without them, so it's better to think about how to get this stuff done rather than say, 'We prefer to stick with checks because that's what we're comfortable with.'"

Reaching for Apps Beyond Banking
"They're one of the last top 10 North American banks to launch mobile banking, but TD Bank is hoping to leapfrog the competition somewhat with plans to offer not just mobile banking capabilities but also a range of other ancillary services via the smartphone platform.

Joan Dal Bianco, vp of the online channel at TD, sees a revolution in the potential of smart phones to change how consumers access banking-particularly when banks are able to look beyond providing only traditional financial services. 'Mobile will do more than the Internet did, and do it more rapidly,' says Dal Bianco. 'It took the Web a decade to take hold. Mobile will take just another year or two.'"

The Bank of Santa Barbara Selects Premier(R) from Fiserv
"Fiserv, Inc., the leading global provider of financial services technology solutions, today announced that The Bank of Santa Barbara, a full-service commercial bank focused on serving professionals, non-profit organizations and small- to medium-sized businesses, has selected the Premier(R) bank platform from Fiserv to provide an enterprise-wide technology solution. The bank's new partnership with Fiserv will deliver comprehensive integrated solutions, including account processing, electronic banking and bill pay."

Tuesday, June 1, 2010

Brandon McGee Joins the Dell Team

On May 10th I announced that I had accepted a new position, but had not yet started and therefore could not share the details. Well, today I am proud to announce that I have joined Dell.

In my new role as a Mobile Strategist I’ll be working to develop and implement a mobile commerce strategy for the CSMB Team (Consumer and Small-Medium Business).

In case you haven’t seen the news this is a very exciting time at Dell.

Here’s a brief timeline of recent events:
• March 22 - AT&T announced that they would soon begin selling the Dell Aero.
• April 7 - Dell's Mobile Activation Center Goes Live!
• May 13 - Michael Dell teased the crowd with the Streak at Citrix Synergy

Check out these links to learn more about the Dell’s new mobile products and services.

1) Learn more about the Dell Aero

2) Dell streak tablet entices people to watch, surf, connect, listen, and play

3) Dell Mobility Portal

4) m.dell.com