This evening as we wrapped up the tasks for our conversion something occurred to me. In the very near future banks will need to add a mobile banking plan to their bank-wide conversion process. This channel has enough intricacies that it could not conceivably be lumped into the retail online banking or business online banking tasks.
In addition, this is yet another reason for banks to offer a robust mobile solution encompassing: browser based, SMS, and Rich UX solutions. Can you imagine trying to convert a base of customers that passionately use SMS banking to a system that only offers a Rich UX downloadable application?
Showing posts with label Rich UX. Show all posts
Showing posts with label Rich UX. Show all posts
Sunday, September 23, 2007
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