"JPMorgan Chase posted the biggest loyalty gains in 2013 among US national banks thanks to selective investments in mobile technology and more effective marketing, according to research by consultancy house Bain. Using data from a survey of almost 200,000 consumers in 27 countries, Bain finds that most banks are missing prime opportunities to deepen their existing customer relationships and are ceding new product sales to competitors." Continue Reading
Showing posts with label JP Morgan Chase. Show all posts
Showing posts with label JP Morgan Chase. Show all posts
Wednesday, November 27, 2013
Thursday, October 31, 2013
2 Reasons You Should Thank Bank of America
Bank of America has also made progress with its website, which has been one of banking's most prickly, causing outages that have enraged consumers. New research shows that much work needs to be done in that regard, however -- and Bank of America risks losing customers if it doesn't take steps to keep its online presence viable." Continue Reading
Tuesday, October 29, 2013
Chase’s mobile banking stands out for its ease of use: report
Keynote’s Fall 2013 Mobile Banking Scorecard found that Chase performed best when it comes to the ease of use of its mobile offerings as well as their quality and availability. The is the fourth consecutive time Chase took the top overall score." Continue Reading
Friday, May 31, 2013
Mobile Banking Updates - May 31
Mobile Banking: American Express and Chase offer receipt management
"The task of organizing receipts for business expenses can be overwhelming and time-consuming endeavor. American Express and Chase have found a way to make this task easier for small business owners who may need to organize receipts for bookkeeping or tax purposes, by allowing them to manage their receipts online and on-the-go."
Banking Consultant Nuciforo: Google Is 'Biggest Threat' to Banking Industry
"Google is threatening to disrupt the banking industry in a big way. Its products, including Search, Shopping, Offers and Wallet, are a virtual slap in the face for banks and PayPal when they are integrated with Google Glass. Combined with Google Glass, they could be a knock out punch, writes banking consultant Michael Nuciforo in an article for American Banker."
"The task of organizing receipts for business expenses can be overwhelming and time-consuming endeavor. American Express and Chase have found a way to make this task easier for small business owners who may need to organize receipts for bookkeeping or tax purposes, by allowing them to manage their receipts online and on-the-go."
Banking Consultant Nuciforo: Google Is 'Biggest Threat' to Banking Industry
"Google is threatening to disrupt the banking industry in a big way. Its products, including Search, Shopping, Offers and Wallet, are a virtual slap in the face for banks and PayPal when they are integrated with Google Glass. Combined with Google Glass, they could be a knock out punch, writes banking consultant Michael Nuciforo in an article for American Banker."
Wednesday, May 22, 2013
Mobile Banking Updates - May 22
Android's Mobile Dominance Fails to Simplify Bank App Development
"Google's Android mobile operating system has grown its market share lead, according to new data from Gartner. Indeed, the research firm says the platform accounts for 74.4% of smartphone units sold worldwide during the first quarter of 2013. Furthermore, Gartner found there are almost 50% more Android smartphones in the market than a year ago."
Chase Tops Keynote's Mobile Banking Ranking a Third Time
"JPMorgan Chase has yet again won a ranking of mobile banking apps. In this one, Keynote's semiannual mobile banking scorecard, Chase came in first for the third time in a row. Wells Fargo came in second and Bank of America third. In late April, Forrester dubbed Chase the best in mobile banking out of 15 large multinational banks, for the second time in a row. What does Chase do right to get the top nod so often?"
Banking Up Launches at FinovateSpring, Lets Any Business Offer Customers a Trusted Alternative to Traditional Banking
"Banking Up launches at FinovateSpring today a first-of-its-kind personal finance platform that lets banks and businesses provide customers with a smart, mobile alternative to traditional checking accounts. Along with the launch, Plastyc Inc., which developed Banking Up, announced that it is now doing business as Banking Up. Over 24 million households have poor access to mainstream banking, and 91 percent have mobile phones and smartphones, according to the FDIC. Banking Up gives banks and businesses a scalable way to provide customers in their local communities with an affordable, high-quality banking option."
Green Dot Sets July 4th Launch Of GoBank
"Green Dot, the provider of prepaid debit cards and other financial products, is looking to launch its big move into the mobile banking market on July 4th, the company said Tuesday afternoon. According to Green Dot, it plans to launch its service, GoBank, on Independence Day on iPhone, Android, and online--and also will be making a big, national push to market the service."
Is electronic banking killing the bank branch? PNC pares branches citing customers' online trends "Another bank branch bites the dust. Three and counting among PNC Financial’s branches in Central Pennsylvania. Another ten PNC branches in Western Pennsylvania. And more to come, as banks evaluate their networks and analyze mobile banking and ATM trends. For so long, it seemed a bank branch was opening on every corner. That era might be coming to an end."
"Google's Android mobile operating system has grown its market share lead, according to new data from Gartner. Indeed, the research firm says the platform accounts for 74.4% of smartphone units sold worldwide during the first quarter of 2013. Furthermore, Gartner found there are almost 50% more Android smartphones in the market than a year ago."
Chase Tops Keynote's Mobile Banking Ranking a Third Time
"JPMorgan Chase has yet again won a ranking of mobile banking apps. In this one, Keynote's semiannual mobile banking scorecard, Chase came in first for the third time in a row. Wells Fargo came in second and Bank of America third. In late April, Forrester dubbed Chase the best in mobile banking out of 15 large multinational banks, for the second time in a row. What does Chase do right to get the top nod so often?"
Banking Up Launches at FinovateSpring, Lets Any Business Offer Customers a Trusted Alternative to Traditional Banking
"Banking Up launches at FinovateSpring today a first-of-its-kind personal finance platform that lets banks and businesses provide customers with a smart, mobile alternative to traditional checking accounts. Along with the launch, Plastyc Inc., which developed Banking Up, announced that it is now doing business as Banking Up. Over 24 million households have poor access to mainstream banking, and 91 percent have mobile phones and smartphones, according to the FDIC. Banking Up gives banks and businesses a scalable way to provide customers in their local communities with an affordable, high-quality banking option."
Green Dot Sets July 4th Launch Of GoBank
"Green Dot, the provider of prepaid debit cards and other financial products, is looking to launch its big move into the mobile banking market on July 4th, the company said Tuesday afternoon. According to Green Dot, it plans to launch its service, GoBank, on Independence Day on iPhone, Android, and online--and also will be making a big, national push to market the service."
Is electronic banking killing the bank branch? PNC pares branches citing customers' online trends "Another bank branch bites the dust. Three and counting among PNC Financial’s branches in Central Pennsylvania. Another ten PNC branches in Western Pennsylvania. And more to come, as banks evaluate their networks and analyze mobile banking and ATM trends. For so long, it seemed a bank branch was opening on every corner. That era might be coming to an end."
Sunday, May 19, 2013
Mobile Banking Updates - May 19
EyeVerify Rolls Out Authentication Service for Mobile Banking
"EyeVerify, a maker of identity management software for mobile banking, is rolling out its service to the financial industry. The Kansas City-based company said Monday that banks, payments providers and other businesses can use its EyePrint system to secure accounts, authenticate transactions and restrict access to systems. EyePrint renders the optical equivalent of a fingerprint by matching blood vessels in the whites of people's eyes to verify their identity automatically."
Mobile Banking Explodes and Keynote Announces Who Does It Best – One Billion Mobile Banking Consumers Expected by 2017
"Keynote® (KEYN), the global leader in Internet and mobile cloud testing and monitoring, today announced the results of the Spring 2013 edition of the Keynote Mobile Banking Scorecard, first launched in 2011 and the standard in benchmarking consumer mobile banking offerings."
Citi sets sights on international markets to cement mobile banking focus
"Financial institution Citi is rolling out its iPad application internationally to reach new groups of consumers and show them how mobile banking works. Citi has rolled out the iPad app to Russia and Hong Kong as part of a bigger marketing strategy to expand its global footprint this year. Mobile has played a key role for Citi over the past few years to help clients manage their accounts from their handsets."
APWG Report: Mobile Device Crimeware Evolves into Global Criminal Marketplace in Response to Mobile Payment and Banking Expansion
"The sprawling mobile devices marketplace has spawned an industrialized mobile financial fraud plexus that today drives increasingly sophisticated criminal technical innovation to exploit the mobile devices explosion. And it is funded by increasing revenues derived from potent new developments in mobile malware, a new APWG report released concludes. In a “post-PC” era, mobile devices increasingly present an attractive, practical and economical alternative to traditional desktops. In the coming years, global mobile payments are predicted to exceed $1.3 trillion, moreover, presenting a mother load of opportunity for cybercrime gangs who appreciate the vulnerabilities of these peripatetic communications and computing platforms, the APWG’s analysis reports."
Refundo Launches Mobile Banking App at FinovateSpring 2013
"Refundo, a national provider of financial services to the underserved, launched its widely-anticipated mobile banking app today at FinovateSpring 2013, which is now available for free download on the App Store. FinovateSpring is a demo-based conference for innovative startups and established companies in the fields of banking and financial technology, and is held today at the Design Concourse Exhibition Center in San Francisco."
Chase Tops Keynote's Mobile Banking Scorecard for Third Time in a Row
"Chase took top honors in the Keynote Mobile Banking Scorecard for overall mobile web experience in Q1 2013. This is Chase's third consecutive win in Keynote's ranking of mobile offerings among the 15 largest U.S. banks. In the latest Keynote Scorecard, Chase ranked #1 in two of four categories - Functionality and Ease of Use - to take the top spot overall."
Be smart about mobile banking
"Mobile banking represents a huge leap forward in the area of banking convenience. It also represents a huge risk to your personal information. Here’s how to minimize the risk and enjoy the convenience. Getting up-to-the-minute account information and having immediate access to funds via a mobile device is one of the great technical accomplishments of banking. The problem is that without adequate security precaution, this ease of access can be available to people who have no right to it. To protect yourself, a person does well to do two things:"
"EyeVerify, a maker of identity management software for mobile banking, is rolling out its service to the financial industry. The Kansas City-based company said Monday that banks, payments providers and other businesses can use its EyePrint system to secure accounts, authenticate transactions and restrict access to systems. EyePrint renders the optical equivalent of a fingerprint by matching blood vessels in the whites of people's eyes to verify their identity automatically."
Mobile Banking Explodes and Keynote Announces Who Does It Best – One Billion Mobile Banking Consumers Expected by 2017
"Keynote® (KEYN), the global leader in Internet and mobile cloud testing and monitoring, today announced the results of the Spring 2013 edition of the Keynote Mobile Banking Scorecard, first launched in 2011 and the standard in benchmarking consumer mobile banking offerings."
Citi sets sights on international markets to cement mobile banking focus
"Financial institution Citi is rolling out its iPad application internationally to reach new groups of consumers and show them how mobile banking works. Citi has rolled out the iPad app to Russia and Hong Kong as part of a bigger marketing strategy to expand its global footprint this year. Mobile has played a key role for Citi over the past few years to help clients manage their accounts from their handsets."
APWG Report: Mobile Device Crimeware Evolves into Global Criminal Marketplace in Response to Mobile Payment and Banking Expansion
"The sprawling mobile devices marketplace has spawned an industrialized mobile financial fraud plexus that today drives increasingly sophisticated criminal technical innovation to exploit the mobile devices explosion. And it is funded by increasing revenues derived from potent new developments in mobile malware, a new APWG report released concludes. In a “post-PC” era, mobile devices increasingly present an attractive, practical and economical alternative to traditional desktops. In the coming years, global mobile payments are predicted to exceed $1.3 trillion, moreover, presenting a mother load of opportunity for cybercrime gangs who appreciate the vulnerabilities of these peripatetic communications and computing platforms, the APWG’s analysis reports."
Refundo Launches Mobile Banking App at FinovateSpring 2013
"Refundo, a national provider of financial services to the underserved, launched its widely-anticipated mobile banking app today at FinovateSpring 2013, which is now available for free download on the App Store. FinovateSpring is a demo-based conference for innovative startups and established companies in the fields of banking and financial technology, and is held today at the Design Concourse Exhibition Center in San Francisco."
Chase Tops Keynote's Mobile Banking Scorecard for Third Time in a Row
"Chase took top honors in the Keynote Mobile Banking Scorecard for overall mobile web experience in Q1 2013. This is Chase's third consecutive win in Keynote's ranking of mobile offerings among the 15 largest U.S. banks. In the latest Keynote Scorecard, Chase ranked #1 in two of four categories - Functionality and Ease of Use - to take the top spot overall."
Be smart about mobile banking
"Mobile banking represents a huge leap forward in the area of banking convenience. It also represents a huge risk to your personal information. Here’s how to minimize the risk and enjoy the convenience. Getting up-to-the-minute account information and having immediate access to funds via a mobile device is one of the great technical accomplishments of banking. The problem is that without adequate security precaution, this ease of access can be available to people who have no right to it. To protect yourself, a person does well to do two things:"
Sunday, April 28, 2013
Mobile Banking Updates - April 28
Mobile Banking: The Next Big Thing Is Finally Here
"After years of over-promise, mobile banking has hit a tipping point. With streams of customers in developed and developing countries alike growing swiftly, new business opportunities are pitting banks against tech companies, retail giants and others for control of the electronic wallet. The Aite Group projects that, with rising smartphone use driving more consumers to mobile banking in the U.S., the number of people who will tap their bank account with a mobile device will rise from 33 million in 2012 to 96 million by 2016 – a 30% annual growth rate. The number of mobile bank customers will double over the next two years alone."
WHO LEADS IN MOBILE BANKING: FORRESTER RANKS 15 BANKS AROUND THE WORLD
"Mobile banking success is a moving target: Customers needs and expectations are changing rapidly, and eBusiness teams at banks are sprinting to get ahead of their customers’ expectations. To achieve this, firms are rolling out new features, optimizing existing services, and enhancing mobile experiences. To understand which firms are leading in mobile banking — and to better gauge the mobile banking landscape overall — we used our Mobile Banking Functionality Benchmark to evaluate and rank the mobile banking efforts of 15 of the largest banks in North America, Western Europe, and Australia."
Chase Crowned First Place for Mobile Banking (Again): Study
"JPMorgan Chase took first place for the second consecutive year in a mobile banking functionality ranking published by Forrester Thursday. The research firm evaluated and ranked 15 large banks' mobile banking services, including Bank of America, Chase, Citibank and Wells Fargo in the U.S.; Barclays, Lloyds TSB, NatWest and HSBC in the UK; Royal Bank of Canada (RBC) and TD Canada Trust; Commonwealth Bank of Australia; la Caixa in Spain, Postbank in Germany, Rabobank in the Netherlands, and Société Générale in France. Chase, which earned 71 out of 100 points, was particularly praised for its transaction functionality. Forrester highlighted how the New York bank offers useful contextual options such as the ability to add a payee for person-to-person (P2P) payments by importing the customer's contacts from his phone."
Access Softek integrates mobile banking tech with Geezeo PFM tools
"Access Softek, Inc. and Geezeo, two proven technology innovators, today announced their partnership. Integrating Access Softek's mobile banking with Geezeo's personal finance manager (PFM) launches the next generation of mobile banking. As a result of this partnership, users will have a single mobile product that combines complete day-today financial operations with planning and goal management. Access Softek's Mobile Finance Manager offers extensive functionality including true real-time deposit capture, bill pay, P2P transfers, and more. Incorporating Geezeo PFM capabilities like account aggregation, auto-categorization, and spending alerts gives users unprecedented personal finance power while on the go."
Mobile Remote Deposit Capture and More Convenient Banking
"Quick now, what is the one technology that presently is revolutionizing banking as we have known it - killing off branches, cutting down on accont opening frauds, and in general changing just about everything we do with our financial institutions? But the real answer is the camera - a mashup that dates back to 1997 when tech guerrilla Philippe Kahn is credited with marrying a Casio camera to a Motorola Startac so that he could snap the first ever cellphone picture which happened to be of his newborn daughter Sophie. And there started the revolution, with every smartphone we know of now featuring a powerful camera as a built-in freebie."
Chase and la Caixa top mobile banking study; HSBC bottom of the pile
"Chase has topped Forrester Research's mobile banking rankings, with Spain's la Caixa proving Europe's top dog and HSBC trailing badly at the bottom of the table. Forrester put the mobile services of 15 major banks from around the world through their paces, judging them on the range of touch-points for access; the enrolment and login process; money management services; transactional features; service features; cross-channel functionality; sales services; and usability. Out of 100, the banks scored an average of 56 points, with US giant Chase leading the pack on 71. Chase scored particularly well - 86 out of 100 - on transactional functionality, thanks to useful contextual options such as the ability to add a payee for P2P payments by importing the customer's contacts from their phone."
"After years of over-promise, mobile banking has hit a tipping point. With streams of customers in developed and developing countries alike growing swiftly, new business opportunities are pitting banks against tech companies, retail giants and others for control of the electronic wallet. The Aite Group projects that, with rising smartphone use driving more consumers to mobile banking in the U.S., the number of people who will tap their bank account with a mobile device will rise from 33 million in 2012 to 96 million by 2016 – a 30% annual growth rate. The number of mobile bank customers will double over the next two years alone."
WHO LEADS IN MOBILE BANKING: FORRESTER RANKS 15 BANKS AROUND THE WORLD
"Mobile banking success is a moving target: Customers needs and expectations are changing rapidly, and eBusiness teams at banks are sprinting to get ahead of their customers’ expectations. To achieve this, firms are rolling out new features, optimizing existing services, and enhancing mobile experiences. To understand which firms are leading in mobile banking — and to better gauge the mobile banking landscape overall — we used our Mobile Banking Functionality Benchmark to evaluate and rank the mobile banking efforts of 15 of the largest banks in North America, Western Europe, and Australia."
Chase Crowned First Place for Mobile Banking (Again): Study
"JPMorgan Chase took first place for the second consecutive year in a mobile banking functionality ranking published by Forrester Thursday. The research firm evaluated and ranked 15 large banks' mobile banking services, including Bank of America, Chase, Citibank and Wells Fargo in the U.S.; Barclays, Lloyds TSB, NatWest and HSBC in the UK; Royal Bank of Canada (RBC) and TD Canada Trust; Commonwealth Bank of Australia; la Caixa in Spain, Postbank in Germany, Rabobank in the Netherlands, and Société Générale in France. Chase, which earned 71 out of 100 points, was particularly praised for its transaction functionality. Forrester highlighted how the New York bank offers useful contextual options such as the ability to add a payee for person-to-person (P2P) payments by importing the customer's contacts from his phone."
Access Softek integrates mobile banking tech with Geezeo PFM tools
"Access Softek, Inc. and Geezeo, two proven technology innovators, today announced their partnership. Integrating Access Softek's mobile banking with Geezeo's personal finance manager (PFM) launches the next generation of mobile banking. As a result of this partnership, users will have a single mobile product that combines complete day-today financial operations with planning and goal management. Access Softek's Mobile Finance Manager offers extensive functionality including true real-time deposit capture, bill pay, P2P transfers, and more. Incorporating Geezeo PFM capabilities like account aggregation, auto-categorization, and spending alerts gives users unprecedented personal finance power while on the go."
Mobile Remote Deposit Capture and More Convenient Banking
"Quick now, what is the one technology that presently is revolutionizing banking as we have known it - killing off branches, cutting down on accont opening frauds, and in general changing just about everything we do with our financial institutions? But the real answer is the camera - a mashup that dates back to 1997 when tech guerrilla Philippe Kahn is credited with marrying a Casio camera to a Motorola Startac so that he could snap the first ever cellphone picture which happened to be of his newborn daughter Sophie. And there started the revolution, with every smartphone we know of now featuring a powerful camera as a built-in freebie."
Chase and la Caixa top mobile banking study; HSBC bottom of the pile
"Chase has topped Forrester Research's mobile banking rankings, with Spain's la Caixa proving Europe's top dog and HSBC trailing badly at the bottom of the table. Forrester put the mobile services of 15 major banks from around the world through their paces, judging them on the range of touch-points for access; the enrolment and login process; money management services; transactional features; service features; cross-channel functionality; sales services; and usability. Out of 100, the banks scored an average of 56 points, with US giant Chase leading the pack on 71. Chase scored particularly well - 86 out of 100 - on transactional functionality, thanks to useful contextual options such as the ability to add a payee for P2P payments by importing the customer's contacts from their phone."
Thursday, April 25, 2013
Mobile Banking Updates - April 25
Refi Party Is Over, Mobile Money Party Is Just Beginning
"Mobile Money: Anglocentric coverage in today's FT. "For prospective employees mobile banking could prove one bright spot for pay and prospects in the sector," says one story. "Retail banks are expecting mobile banking to be the area where the most roles will be created this year, ahead of branch and internet banking." Another article looks at the competitive threat to incumbent U.K. financial institutions from nonbanks selling phone apps, prepaid debit cards, etc. "Banks will have a hard time coming down and playing in this space because of their regulators," a payments industry lawyer tells the FT. Sound familiar?"
4 tips for finding the best mobile banking
"Mobile banking use is exploding, and banks are quickly adding new services. Last year, 10 million more people signed up for mobile banking, according to Javelin Strategy & Research in Pleasanton, Calif., driven by soaring smartphone and tablet use. And, one-third of the U.S. population is now tapping into mobile banking, versus one-fifth in 2010. But mobile services vary widely. Here's the mobile banking landscape you're likely to encounter and how to choose the best bank and apps for you. Big banks such as JPMorgan Chase & Co., Bank of America and Citi have led the charge, offering the most robust mobile banking technology, says Mary Monahan, Javelin's research director of mobile. And they consistently head the class in mobile banking service quality rankings, though regional banks are also quickly adding mobile services."
CO-OP Introduces Mobile App for iPad
"Credit union clients of CO-OP Financial Services are now able to offer their members a mobile banking app for the iPad tablet. The new app will let members account balances and cash flow charts that summarize debit and credit activity; account history; transfers; and GPS-enabled access to CO-OP Network ATM or CO-OP Shared Branching locations, the payment CUSO said. In addition, the app enables each credit union to customize with member access to their own hosted web pages for loan/account opening services, rates and promotions; or social media sites such as Twitter, Facebook, LinkedIn and YouTube."
Regions online banking goes down due to "network issue"
"Many Regions Bank customers were without online banking access Monday after what the company calls an 'intermittent network issue.' The bank said in a statement on their Facebook Monday they are experiencing a network issue which is impacting some customer's ability to access their website. Those wishing to access the company's website, Regions.com, were taken to a Network Solutions backorder domain website. 'I've been trying to log on off and on since this morning and it is a different page and says the domain no longer exists. I didn't type any info in because I was afraid I'd be hacked,' says Leanne Eldridge."
Wells Fargo's Big Idea: Shrinking Branch Office
"Can neighborhood bank branch offices works smarter, and not harder? Oh, and can they work smaller, too? Wells Fargo (WFC) aims to find out starting this month. The San Francisco banking giant opened a branch Monday in Washington, D.C., that is one-third the size of the usual and comes well-stocked with such features as mobile banking, new ATMs and image-based bank deposits."
"Mobile Money: Anglocentric coverage in today's FT. "For prospective employees mobile banking could prove one bright spot for pay and prospects in the sector," says one story. "Retail banks are expecting mobile banking to be the area where the most roles will be created this year, ahead of branch and internet banking." Another article looks at the competitive threat to incumbent U.K. financial institutions from nonbanks selling phone apps, prepaid debit cards, etc. "Banks will have a hard time coming down and playing in this space because of their regulators," a payments industry lawyer tells the FT. Sound familiar?"
4 tips for finding the best mobile banking
"Mobile banking use is exploding, and banks are quickly adding new services. Last year, 10 million more people signed up for mobile banking, according to Javelin Strategy & Research in Pleasanton, Calif., driven by soaring smartphone and tablet use. And, one-third of the U.S. population is now tapping into mobile banking, versus one-fifth in 2010. But mobile services vary widely. Here's the mobile banking landscape you're likely to encounter and how to choose the best bank and apps for you. Big banks such as JPMorgan Chase & Co., Bank of America and Citi have led the charge, offering the most robust mobile banking technology, says Mary Monahan, Javelin's research director of mobile. And they consistently head the class in mobile banking service quality rankings, though regional banks are also quickly adding mobile services."
CO-OP Introduces Mobile App for iPad
"Credit union clients of CO-OP Financial Services are now able to offer their members a mobile banking app for the iPad tablet. The new app will let members account balances and cash flow charts that summarize debit and credit activity; account history; transfers; and GPS-enabled access to CO-OP Network ATM or CO-OP Shared Branching locations, the payment CUSO said. In addition, the app enables each credit union to customize with member access to their own hosted web pages for loan/account opening services, rates and promotions; or social media sites such as Twitter, Facebook, LinkedIn and YouTube."
Regions online banking goes down due to "network issue"
"Many Regions Bank customers were without online banking access Monday after what the company calls an 'intermittent network issue.' The bank said in a statement on their Facebook Monday they are experiencing a network issue which is impacting some customer's ability to access their website. Those wishing to access the company's website, Regions.com, were taken to a Network Solutions backorder domain website. 'I've been trying to log on off and on since this morning and it is a different page and says the domain no longer exists. I didn't type any info in because I was afraid I'd be hacked,' says Leanne Eldridge."
Wells Fargo's Big Idea: Shrinking Branch Office
"Can neighborhood bank branch offices works smarter, and not harder? Oh, and can they work smaller, too? Wells Fargo (WFC) aims to find out starting this month. The San Francisco banking giant opened a branch Monday in Washington, D.C., that is one-third the size of the usual and comes well-stocked with such features as mobile banking, new ATMs and image-based bank deposits."
Wednesday, April 24, 2013
Mobile Banking Updates - April 24
Better Authentication is Key to DDoS, Mobile Banking Protection: Jeff Carter
"'When you don't have trusted identities for accessing your online banking infrastructure, anyone in the wild can make a request, and you have to respond to it,' says Jeff Carter, who ran innovation for Bank of America and the Center for Future Banking, a joint venture between Bank of America, MIT and Harvard University, for six years and is currently chief strategy officer at EyeLock. He has a vested interest: his company's technology scans the human iris to create a "trusted identity" that can be used to authenticate users of anything, including a mobile banking app or online banking site."
Dr. Gavin Michael Joins JPMorgan Chase as Head of Digital for Consumer and Community Banking
"Chase announced today that Dr. Gavin Michael has joined the firm as Head of Digital for Chase's Consumer and Community Banking division. Michael served as the Chief Technology Innovation Officer at Accenture since 2010, where he was responsible for the innovation agenda, technology strategy, and research and development. He will report to Gordon Smith, CEO of Chase Consumer and Community Banking, and Guy Chiarello, Chief Information Officer for JPMorgan Chase. 'We are extremely pleased to have Gavin join the firm,' said Gordon Smith, CEO of Consumer & Community Banking. 'With over 31 million active Chase.com users and more than 12 million active mobile users, it's important that we continue to innovate and provide exceptional customer experience in our internet and mobile channels. Gavin has more than 20 years of experience across Retail Banking technology, including governance, organization, strategy, and innovation. His experience in running large, complex global projects across financial services and consulting makes him a great fit to lead Chase's mobile and digital channel.'"
Mobile banking: Increased acceptance equals greater opportunities for FIs
"Mobile devices have become a part of everyday life around the world, used for banking, entertainment, communication, payments, budgeting and even shopping. A recent survey by the U.S. Federal Reserve focused not only on the general growth in mobile usage but also on the increasing number of U.S. consumers turning to mobile for their financial service needs. Mobile phone and mobile Internet access have become much more widespread in the United States; 87 percent of the population now own mobile phones, 52 percent of which are smartphones. More surprisingly, the Federal Reserve found that 28 percent of mobile phone owners have used their phones for mobile banking in the last 12 months. An even larger proportion of smartphone owners (48 percent) have done the same. The most common uses of mobile banking are to check account balances or recent transactions (87 percent), and to transfer money (53 percent) and deposit checks (21 percent)."
IAB: 58 per cent of Americans use mobile banking apps
"But 52 per cent say they want a concrete guarantee their transactions are safe before using mobile banking more often. One billion people are expected to use mobile banking by 2017, while NatWest and RBS recently strengthened their mobile solutions with in-app customer service tools. IAB now finds that 58 per cent of Americans user their bank's mobile app, while 50 per cent use their bank's mobile website. Meanwhile, 25 per cent are aware of the app and 26 per cent are aware of the site, though they're yet to use them."
"'When you don't have trusted identities for accessing your online banking infrastructure, anyone in the wild can make a request, and you have to respond to it,' says Jeff Carter, who ran innovation for Bank of America and the Center for Future Banking, a joint venture between Bank of America, MIT and Harvard University, for six years and is currently chief strategy officer at EyeLock. He has a vested interest: his company's technology scans the human iris to create a "trusted identity" that can be used to authenticate users of anything, including a mobile banking app or online banking site."
Dr. Gavin Michael Joins JPMorgan Chase as Head of Digital for Consumer and Community Banking
"Chase announced today that Dr. Gavin Michael has joined the firm as Head of Digital for Chase's Consumer and Community Banking division. Michael served as the Chief Technology Innovation Officer at Accenture since 2010, where he was responsible for the innovation agenda, technology strategy, and research and development. He will report to Gordon Smith, CEO of Chase Consumer and Community Banking, and Guy Chiarello, Chief Information Officer for JPMorgan Chase. 'We are extremely pleased to have Gavin join the firm,' said Gordon Smith, CEO of Consumer & Community Banking. 'With over 31 million active Chase.com users and more than 12 million active mobile users, it's important that we continue to innovate and provide exceptional customer experience in our internet and mobile channels. Gavin has more than 20 years of experience across Retail Banking technology, including governance, organization, strategy, and innovation. His experience in running large, complex global projects across financial services and consulting makes him a great fit to lead Chase's mobile and digital channel.'"
Mobile banking: Increased acceptance equals greater opportunities for FIs
"Mobile devices have become a part of everyday life around the world, used for banking, entertainment, communication, payments, budgeting and even shopping. A recent survey by the U.S. Federal Reserve focused not only on the general growth in mobile usage but also on the increasing number of U.S. consumers turning to mobile for their financial service needs. Mobile phone and mobile Internet access have become much more widespread in the United States; 87 percent of the population now own mobile phones, 52 percent of which are smartphones. More surprisingly, the Federal Reserve found that 28 percent of mobile phone owners have used their phones for mobile banking in the last 12 months. An even larger proportion of smartphone owners (48 percent) have done the same. The most common uses of mobile banking are to check account balances or recent transactions (87 percent), and to transfer money (53 percent) and deposit checks (21 percent)."
IAB: 58 per cent of Americans use mobile banking apps
"But 52 per cent say they want a concrete guarantee their transactions are safe before using mobile banking more often. One billion people are expected to use mobile banking by 2017, while NatWest and RBS recently strengthened their mobile solutions with in-app customer service tools. IAB now finds that 58 per cent of Americans user their bank's mobile app, while 50 per cent use their bank's mobile website. Meanwhile, 25 per cent are aware of the app and 26 per cent are aware of the site, though they're yet to use them."
Tuesday, January 29, 2013
Mobile Banking Updates - Jan 29
Generations Bank Rolls Out Mobile Banking App that Includes PFM Tools
"Generations Bank announced Thursday a mobile app for its iPhone and Android customers called mygenmobile. Among the app's features are bill-pay capabilities; a GPS-based locator for branches and ATMs; alerts and notifications as well as the ability to aggregate outside financial accounts and add tags, notes or photos to transactions. Generations Bank is based in Seneca Falls, N.Y. The mobile app is available to its internet banking customers."
6 steps to safer online and mobile banking
"Using a phone to send a friend money to cover your bar tab, getting your ATM receipt via email and depositing a check by smartphone may seem futuristic, but these online and mobile banking functions are available today from many banks. While these and other paperless banking practices are practical and environmentally friendly, some consumers wonder if they are compromising their security in the name of convenience. Financial institutions have protections in place as well as recommendations for their customers on steps they can take to avoid financial or identity theft while using their smartphones for making payments and deposits."
MOBILE SURGE In four years, a billion+ users could embrace mobile banking
"A new report from Juniper Research finds that over 1 billion mobile phone users globally will have made use of their mobile devices for banking purposes by the end of 2017, compared to just over 590 million this year. While the forecast of 1 billion users by 2017 represents just under 15% of the mobile subscriber base, it should be acknowledged that around half of all mobile subscribers remain unbanked, with limited access to traditional financial services."
How Banks Can Use Mobile Banking Technology to Drive Revenue and Reduce Costs
"The annual E-Signature Summit for Banking Executives, co-hosted by Silanis and IBM this past week in New York, saw incredible turnout for the second year in a row and significant interest in mobile banking technology. With double the attendance over the year previous, attendees were treated to a day of sessions that included a panel discussion with guests from US Bank, JPMorgan Chase and IBM sharing their thoughts on mobile banking, e-signatures, cutting costs and driving revenue."
"Generations Bank announced Thursday a mobile app for its iPhone and Android customers called mygenmobile. Among the app's features are bill-pay capabilities; a GPS-based locator for branches and ATMs; alerts and notifications as well as the ability to aggregate outside financial accounts and add tags, notes or photos to transactions. Generations Bank is based in Seneca Falls, N.Y. The mobile app is available to its internet banking customers."
6 steps to safer online and mobile banking
"Using a phone to send a friend money to cover your bar tab, getting your ATM receipt via email and depositing a check by smartphone may seem futuristic, but these online and mobile banking functions are available today from many banks. While these and other paperless banking practices are practical and environmentally friendly, some consumers wonder if they are compromising their security in the name of convenience. Financial institutions have protections in place as well as recommendations for their customers on steps they can take to avoid financial or identity theft while using their smartphones for making payments and deposits."
MOBILE SURGE In four years, a billion+ users could embrace mobile banking
"A new report from Juniper Research finds that over 1 billion mobile phone users globally will have made use of their mobile devices for banking purposes by the end of 2017, compared to just over 590 million this year. While the forecast of 1 billion users by 2017 represents just under 15% of the mobile subscriber base, it should be acknowledged that around half of all mobile subscribers remain unbanked, with limited access to traditional financial services."
How Banks Can Use Mobile Banking Technology to Drive Revenue and Reduce Costs
"The annual E-Signature Summit for Banking Executives, co-hosted by Silanis and IBM this past week in New York, saw incredible turnout for the second year in a row and significant interest in mobile banking technology. With double the attendance over the year previous, attendees were treated to a day of sessions that included a panel discussion with guests from US Bank, JPMorgan Chase and IBM sharing their thoughts on mobile banking, e-signatures, cutting costs and driving revenue."
Sunday, November 18, 2012
Mobile Banking Updates - Nov 18
PayAnywhere jumps into mobile-payment ring
"Square is on a roll, and PayPal's triangular device is gaining momentum. But a new national mobile-payment service thinks it has enough game to disrupt the fledgling market. In the past year, Detroit-based PayAnywhere has quietly amassed a formidable retail network — Walmart, Home Depot, Amazon, OfficeMax, Sam's Club, Sears and Kmart are among its partners — to sell its $9.95 mobile credit card readers to business merchants."
Bank of America, First Data unveil mobile credit-card processor
"A joint venture between Bank of America and Atlanta payment processor First Data is jumping into the game of turning smart phones and tablets into cashless pay stations. Atlanta-based Bank of America Merchant Services unveiled on Tuesday its Mobile Pay on Demand card readers and mobile applications, becoming the latest challenger in a crowded new niche for processing credit and debit cards for smaller businesses that want to be more mobile or ones that are new to electronic payments."
Visa Moves Banks To The Virtual Wallet
"Earlier this year we forecasted the need for big financial institutions to enter e-commerce as the credit card industry matures. Several tech companies had already entered into e-commerce as a challenge to traditional banking. Visa’s (V) mobile payment program, V.me, recently exited out of beta testing and has announced the cooperation of over 50 banks and credit unions with the service. V.me largely resembles Paypal (owned by eBay) by getting rid of the need to enter all those numbers on your credit card when you buy online. The program is entering an increasingly saturated “m-commerce market” that includes products from the Square, Mastercard (MA), Google (GOOG), eBay (EBAY), and American Express (AXP)."
Bank of America Mobilizes Merchants
"When it comes to mobile banking services, Bank of America has outrun its peers every time. While JPMorgan Chase, Wells Fargo, and Citigroup all offer a varied palette of mobile options, B of A consistently offers the most -- and updates these offerings regularly. Having excelled in the customer mobile offerings department, the bank is now moving into the retailer arena, offering a new way for merchants to turn their smartphones and tablets into roaming payment terminals. Though not a new idea, the dongle-based payment system will put B of A in the same space as payment giant Square, and tech biggie Apple."
Has Square Already Won America's Mobile Payments Race?
"Back in January 2011, Starbucks became the first national retailer to offer its own mobile payment technology combined with a loyalty program. It led to more than 100 million mobile transactions occurring in its U.S. stores since the launch. Now, in a move to push mobile commerce even further, Starbucks is accepting payments in some 7,000 retail locations via Square, Twitter co-founder Jack Dorsey's mobile payment app for iOS and Android smartphones."
Mobile Banking – More Than Everyday Transactions
"You may have noticed that much of the recent industry news around mobile banking has focused on everyday banking transactions. The message we’re seemingly inundated with is that online banking is only the first step, and that truly anywhere/anytime processing of everyday transactions like balance statements, transfers, as well as credit, payment and cheque processing can more easily be accomplished with mobile banking. What’s been missing from the story, though, is mobile banking’s significance to high-value transactions, like mortgage openings and those accompanying investment and wealth management."
"Square is on a roll, and PayPal's triangular device is gaining momentum. But a new national mobile-payment service thinks it has enough game to disrupt the fledgling market. In the past year, Detroit-based PayAnywhere has quietly amassed a formidable retail network — Walmart, Home Depot, Amazon, OfficeMax, Sam's Club, Sears and Kmart are among its partners — to sell its $9.95 mobile credit card readers to business merchants."
Bank of America, First Data unveil mobile credit-card processor
"A joint venture between Bank of America and Atlanta payment processor First Data is jumping into the game of turning smart phones and tablets into cashless pay stations. Atlanta-based Bank of America Merchant Services unveiled on Tuesday its Mobile Pay on Demand card readers and mobile applications, becoming the latest challenger in a crowded new niche for processing credit and debit cards for smaller businesses that want to be more mobile or ones that are new to electronic payments."
Visa Moves Banks To The Virtual Wallet
"Earlier this year we forecasted the need for big financial institutions to enter e-commerce as the credit card industry matures. Several tech companies had already entered into e-commerce as a challenge to traditional banking. Visa’s (V) mobile payment program, V.me, recently exited out of beta testing and has announced the cooperation of over 50 banks and credit unions with the service. V.me largely resembles Paypal (owned by eBay) by getting rid of the need to enter all those numbers on your credit card when you buy online. The program is entering an increasingly saturated “m-commerce market” that includes products from the Square, Mastercard (MA), Google (GOOG), eBay (EBAY), and American Express (AXP)."
Bank of America Mobilizes Merchants
"When it comes to mobile banking services, Bank of America has outrun its peers every time. While JPMorgan Chase, Wells Fargo, and Citigroup all offer a varied palette of mobile options, B of A consistently offers the most -- and updates these offerings regularly. Having excelled in the customer mobile offerings department, the bank is now moving into the retailer arena, offering a new way for merchants to turn their smartphones and tablets into roaming payment terminals. Though not a new idea, the dongle-based payment system will put B of A in the same space as payment giant Square, and tech biggie Apple."
Has Square Already Won America's Mobile Payments Race?
"Back in January 2011, Starbucks became the first national retailer to offer its own mobile payment technology combined with a loyalty program. It led to more than 100 million mobile transactions occurring in its U.S. stores since the launch. Now, in a move to push mobile commerce even further, Starbucks is accepting payments in some 7,000 retail locations via Square, Twitter co-founder Jack Dorsey's mobile payment app for iOS and Android smartphones."
Mobile Banking – More Than Everyday Transactions
"You may have noticed that much of the recent industry news around mobile banking has focused on everyday banking transactions. The message we’re seemingly inundated with is that online banking is only the first step, and that truly anywhere/anytime processing of everyday transactions like balance statements, transfers, as well as credit, payment and cheque processing can more easily be accomplished with mobile banking. What’s been missing from the story, though, is mobile banking’s significance to high-value transactions, like mortgage openings and those accompanying investment and wealth management."
Thursday, November 15, 2012
Mobile Banking Updates - Nov 15
Keynote Mobile Banking Scorecard Reveals Top Retail Banks Fast Adopting Mobile Strategies
"Keynote® Systems (NAS: KEYN), the global leader in mobile and web cloud testing and monitoring, today announced the results of the Fall 2012 edition of the Keynote Mobile Banking Scorecard, first launched in 2011 and the standard in benchmarking consumer mobile banking offerings. Chase Bank achieved its second consecutive win for Overall Score, while second place went to Wells Fargo and third place to Bank of America. Leaders for individual modes include BB&T for Text banking, Wells Fargo for Mobile Web, Chase for iPhone and BlackBerry App banking and Bank of America for its Android App. Looking across the five modes, the Scorecard found Chase offers the best overall Functionality and Ease of Use while Wells Fargo leads in Privacy & Security and Quality & Availability."
Everything significant we are working on is around mobile?
"Eric Schmidt, executive chairman of Google, famously said that “everything significant we are working on is around mobile,” reflecting the current core focus on mobile in the technology industry – something mirrored throughout financial services and retail. Schmidt’s quote also highlights the multitude of different mobile offerings currently on the market, and the fact that the largest companies are already choosing to keep several irons in the fire. At a recent Digital Banking Club event, this led the room to the question – should banking strategy now be mobile led?"
Mobile Banking and Payments Study: Multi-Device Mobile Support Becomes Ubiquitous; Rewards and Payments Grow
"First Annapolis Consulting’s third annual Mobile Banking and Payments Study reveals that 81 of the top 100 U.S. financial institutions currently offer some form of mobile banking, an 11% increase over the same figure one year ago. In addition to offering access through smartphone applications and the mobile web, 60 of the FIs offer some form of alerts or account management functionality via SMS (text message), and 26 banks have also launched an application optimized for tablets. This data highlights the omni-channel approach financial institutions are pursuing as mobile banking services become more widely accepted by customers."
This Exec Has An Outrageous Plan To Make SAP Bigger In Mobile Than Apple
"SAP, the enterprise software company, has a crazy ambition. It wants to get a billion people using its software by 2015. That's about double the footprint the company has now—and a lofty goal for a company that, despite its reach into the innards of businesses, is hardly a household name. The plan largely rests in the hands of Sanjay Poonen, who heads the company's mobile division and is also responsible for its analytics, database, and technology products."
Tech Companies Start Creating Windows 8 Mobile Banking Apps
"On the heels of Windows 8 officially hitting the market, financial services technology vendors have begun supporting Microsoft’s (MSFT) overhauled operating system for laptops, desktops and tablets. Harland Financial Solutions and Kony Solutions are among the first to create mobile banking apps for this platform."
80% of Consumers Deem Mobile Banking Important: Survey
"It’s a mobile world, and more and more consumers are hoping to use their devices to take care of their banking business. Indeed, new research shows that 80% of those surveyed say mobile banking is important. The survey of 200 consumers, published by Verve Mobile, a U.S. mobile advertising company specializing in location-powered solutions, also shared some insights on the most commonly used location services related to mobile banking, including an ATM locator by current location (51%), branch locator (19%), ATM by zip code (19%) and branches filtered by services (12%)."
Social Banking: When Financial Innovation Helps the 99 Percent
"For the world’s 2.5 billion people living on less than $2 a day, 80% of whom do not have access to a formal bank account, savings may seem like a foreign concept. Yet, in the book, Portfolios of the Poor: How the World’s Poor Live on $2 a Day, the authors reveal that, despite limited formal options, lower-income populations do engage regularly in savings behavior — from informal networks and family ties to sophisticated savings clubs."
"Keynote® Systems (NAS: KEYN), the global leader in mobile and web cloud testing and monitoring, today announced the results of the Fall 2012 edition of the Keynote Mobile Banking Scorecard, first launched in 2011 and the standard in benchmarking consumer mobile banking offerings. Chase Bank achieved its second consecutive win for Overall Score, while second place went to Wells Fargo and third place to Bank of America. Leaders for individual modes include BB&T for Text banking, Wells Fargo for Mobile Web, Chase for iPhone and BlackBerry App banking and Bank of America for its Android App. Looking across the five modes, the Scorecard found Chase offers the best overall Functionality and Ease of Use while Wells Fargo leads in Privacy & Security and Quality & Availability."
Everything significant we are working on is around mobile?
"Eric Schmidt, executive chairman of Google, famously said that “everything significant we are working on is around mobile,” reflecting the current core focus on mobile in the technology industry – something mirrored throughout financial services and retail. Schmidt’s quote also highlights the multitude of different mobile offerings currently on the market, and the fact that the largest companies are already choosing to keep several irons in the fire. At a recent Digital Banking Club event, this led the room to the question – should banking strategy now be mobile led?"
Mobile Banking and Payments Study: Multi-Device Mobile Support Becomes Ubiquitous; Rewards and Payments Grow
"First Annapolis Consulting’s third annual Mobile Banking and Payments Study reveals that 81 of the top 100 U.S. financial institutions currently offer some form of mobile banking, an 11% increase over the same figure one year ago. In addition to offering access through smartphone applications and the mobile web, 60 of the FIs offer some form of alerts or account management functionality via SMS (text message), and 26 banks have also launched an application optimized for tablets. This data highlights the omni-channel approach financial institutions are pursuing as mobile banking services become more widely accepted by customers."
This Exec Has An Outrageous Plan To Make SAP Bigger In Mobile Than Apple
"SAP, the enterprise software company, has a crazy ambition. It wants to get a billion people using its software by 2015. That's about double the footprint the company has now—and a lofty goal for a company that, despite its reach into the innards of businesses, is hardly a household name. The plan largely rests in the hands of Sanjay Poonen, who heads the company's mobile division and is also responsible for its analytics, database, and technology products."
Tech Companies Start Creating Windows 8 Mobile Banking Apps
"On the heels of Windows 8 officially hitting the market, financial services technology vendors have begun supporting Microsoft’s (MSFT) overhauled operating system for laptops, desktops and tablets. Harland Financial Solutions and Kony Solutions are among the first to create mobile banking apps for this platform."
80% of Consumers Deem Mobile Banking Important: Survey
"It’s a mobile world, and more and more consumers are hoping to use their devices to take care of their banking business. Indeed, new research shows that 80% of those surveyed say mobile banking is important. The survey of 200 consumers, published by Verve Mobile, a U.S. mobile advertising company specializing in location-powered solutions, also shared some insights on the most commonly used location services related to mobile banking, including an ATM locator by current location (51%), branch locator (19%), ATM by zip code (19%) and branches filtered by services (12%)."
Social Banking: When Financial Innovation Helps the 99 Percent
"For the world’s 2.5 billion people living on less than $2 a day, 80% of whom do not have access to a formal bank account, savings may seem like a foreign concept. Yet, in the book, Portfolios of the Poor: How the World’s Poor Live on $2 a Day, the authors reveal that, despite limited formal options, lower-income populations do engage regularly in savings behavior — from informal networks and family ties to sophisticated savings clubs."
Sunday, August 12, 2012
Mobile Banking Updates - Aug 12
Wells Fargo Again Named Best Internet Bank in U.S.
"In its 13th annual World’s Best Internet Banks competition for North America, Global Finance magazine also recognized Wells Fargo, among corporate/institutional banks, as Best Mobile Banking (for the second consecutive year), Best Online Treasury Services, and Best Web Site Design."
Bank of America Is Going (More) Mobile
"Mobile banking is gaining in popularity, and banks are beginning to take notice. One of these forward-looking institutions is Bank of America (NYS: BAC) , and it has just taken a great stride toward maintaining its leading position in this arena. Hot on the heels of an announcement that B of A would be closing more ATMs nationwide came the good news: The bank would soon be rolling out updated mobile banking apps for Apple's (NAS: AAPL) iPad and iPhone, as well as for Google's Android-based tablets and smartphones."
Chase App Makes Mobile Banking Easier With 24 Month Transaction Display, Access to Chase Liquid Acounts, and More
"While other mobile banking applications are just now receiving features such as deposit scanning, Chase is moving onward and upward, updating their Android app with new features and enhancements."
How Mobile is Reshaping Every Banking Channel
"The emergence of new banking channels has significant implications for financial institutions, particularly when it comes to cross-channel information and service delivery. Financial institutions have to have a strategic plan to not only deliver appropriate capabilities through the appropriate channels, but to make sure the channels work together in a complementary fashion."
"In its 13th annual World’s Best Internet Banks competition for North America, Global Finance magazine also recognized Wells Fargo, among corporate/institutional banks, as Best Mobile Banking (for the second consecutive year), Best Online Treasury Services, and Best Web Site Design."
Bank of America Is Going (More) Mobile
"Mobile banking is gaining in popularity, and banks are beginning to take notice. One of these forward-looking institutions is Bank of America (NYS: BAC) , and it has just taken a great stride toward maintaining its leading position in this arena. Hot on the heels of an announcement that B of A would be closing more ATMs nationwide came the good news: The bank would soon be rolling out updated mobile banking apps for Apple's (NAS: AAPL) iPad and iPhone, as well as for Google's Android-based tablets and smartphones."
Chase App Makes Mobile Banking Easier With 24 Month Transaction Display, Access to Chase Liquid Acounts, and More
"While other mobile banking applications are just now receiving features such as deposit scanning, Chase is moving onward and upward, updating their Android app with new features and enhancements."
How Mobile is Reshaping Every Banking Channel
"The emergence of new banking channels has significant implications for financial institutions, particularly when it comes to cross-channel information and service delivery. Financial institutions have to have a strategic plan to not only deliver appropriate capabilities through the appropriate channels, but to make sure the channels work together in a complementary fashion."
Wednesday, May 16, 2012
Mobile Banking Security - May 16
Mobile Banking: Mitigating Consumer Risks
"Which security concerns should institutions be bracing for, as more consumers adopt mobile banking? BITS offers a collection of recommendations from some of the industry's top institutions. Most banks and credit unions know they can't shy away from mobile. But that doesn't mean they don't still have serious concerns about security risks. Paul Smocer, president of BITS, the technology policy division of the Financial Services Roundtable, says banking/security leaders increasingly just want to wrap their brains around the best way to mitigate the risks of mobility."
Major bank considers new security for mobile banking
"JPMorgan is considering implementing new technologies for its improved mobile banking solution that will keep sensitive information protected and ensure data quality remains high. Currently, the bank is looking into biometric technologies, specifically voice and fingerprint recognition, as a way to keep confidential records protected, according to a report by Bank Technology News."
Zeus Botnets Are Taken Down by Unique Team
"The NACHA session opened with dramatic video. Microsoft lawyers accompanied by U.S. marshals swooped into a characterless office building in Scranton, Pa., where they proceeded to seize computers that had been used to host giant botnet networks of zombie computers that–unbeknownst to their owners–were under the control of the so-called Zeus virus."
Security's not the biggest problem with m-banking
"There's a bigger worry than security when it comes to offering m-banking to the un- and underbanked. That is, how can banks make m-banking a going business concern? This according to Thabiso Moerane, mobile commerce ecosystem leader at Alcatel-Lucent, who will address the ITWeb Security Summit, taking place from May 15–17 in Johannesburg, South Africa."
Clairmail Leads New Era of Mobile Banking Security With RSA Certification
"Clairmail, Inc., the leader in mobile banking and payment solutions, today announced its acceptance to the Secured by RSA (R) Certified Partner Program and has certified interoperability between Clairmail's Mobile Banking Solution and RSA Adaptive Authentication software from RSA(R), The Security Division of EMC EMC +0.84% . Already an RSA Secured(R) Partner, the new interoperability partnership comes after rigorous RSA certification testing of Clairmail's Mobile Banking Solution and reinforces Clairmail's commitment to continually advancing platform security for end users and Financial Institutions (FIs)."
Protecting personal information extends beyond the Web, to mobile devices
"For most people, it is rare to go a day without going online or using a mobile device. While having access to the information you want and need makes life a lot easier, it's most important to use the Web wisely. Today, keeping personal information safe is a concern for virtually anyone using a computer or a mobile device to access the Internet. Given the fast pace at which technology develops, staying up to date on the latest ways to protect yourself is vital to guarding your personal information."
"Which security concerns should institutions be bracing for, as more consumers adopt mobile banking? BITS offers a collection of recommendations from some of the industry's top institutions. Most banks and credit unions know they can't shy away from mobile. But that doesn't mean they don't still have serious concerns about security risks. Paul Smocer, president of BITS, the technology policy division of the Financial Services Roundtable, says banking/security leaders increasingly just want to wrap their brains around the best way to mitigate the risks of mobility."
Major bank considers new security for mobile banking
"JPMorgan is considering implementing new technologies for its improved mobile banking solution that will keep sensitive information protected and ensure data quality remains high. Currently, the bank is looking into biometric technologies, specifically voice and fingerprint recognition, as a way to keep confidential records protected, according to a report by Bank Technology News."
Zeus Botnets Are Taken Down by Unique Team
"The NACHA session opened with dramatic video. Microsoft lawyers accompanied by U.S. marshals swooped into a characterless office building in Scranton, Pa., where they proceeded to seize computers that had been used to host giant botnet networks of zombie computers that–unbeknownst to their owners–were under the control of the so-called Zeus virus."
Security's not the biggest problem with m-banking
"There's a bigger worry than security when it comes to offering m-banking to the un- and underbanked. That is, how can banks make m-banking a going business concern? This according to Thabiso Moerane, mobile commerce ecosystem leader at Alcatel-Lucent, who will address the ITWeb Security Summit, taking place from May 15–17 in Johannesburg, South Africa."
Clairmail Leads New Era of Mobile Banking Security With RSA Certification
"Clairmail, Inc., the leader in mobile banking and payment solutions, today announced its acceptance to the Secured by RSA (R) Certified Partner Program and has certified interoperability between Clairmail's Mobile Banking Solution and RSA Adaptive Authentication software from RSA(R), The Security Division of EMC EMC +0.84% . Already an RSA Secured(R) Partner, the new interoperability partnership comes after rigorous RSA certification testing of Clairmail's Mobile Banking Solution and reinforces Clairmail's commitment to continually advancing platform security for end users and Financial Institutions (FIs)."
Protecting personal information extends beyond the Web, to mobile devices
"For most people, it is rare to go a day without going online or using a mobile device. While having access to the information you want and need makes life a lot easier, it's most important to use the Web wisely. Today, keeping personal information safe is a concern for virtually anyone using a computer or a mobile device to access the Internet. Given the fast pace at which technology develops, staying up to date on the latest ways to protect yourself is vital to guarding your personal information."
Friday, May 11, 2012
Mobile Banking Updates - May 11
Great Western Bank Mobile
"Put your money where your mobile is! Great Western Bank’s FREE* mobile banking app** lets you bank on the go when it’s convenient for you. To begin using this app, you will need to enroll in Mobile Banking by creating a new account on the app. You cannot log into Mobile Banking with your Online Banking credentials. You will need to create an account to use Mobile Banking."
Report: Banks Should Do More To Optimize Websites for Tablets as Adoption Skyrockets
"Tablet adoption is set to grow 40% by 2016 and tablet users conducting mobile banking is growing at twice the rate of non-tablet users. These trends underscore the need for banks and other firms with B2C commercial and commerce websites to continue to invest to table-enable their websites, according to Javelin Strategy & Research. The Javelin report, entitled “2012 Tablet and Banking Report,” also points out that tablet-focused investments need to focus beyond the iPad, and take into account the growing use of Andriod-based devices, including Amazon’s Kindle Fire, said Javelin’s Mary Monahan,executive vice president and research director mobile."
Mobility Matters – Tracking the Mobile Banking Revolution: Online Only
"Stopping Mobile Fraudsters. What if the hunt for ways to stop theft in the mobile banking channel has been looking in all the wrong places? That tantalizing idea now is being floated by new-style fraud stoppers. One reality: right now, mobile banking suffers much less criminal theft than does online banking. That is fact and, yes, it also has a lot to do with the 15-year head start criminals have in stealing from online banking channels. Mobile criminality will catch up, no doubt about it."
Chase’s mobile banking strategy leads the pack: Forrester
"With 17 percent of adults actively banking via mobile devices, financial institutions are meeting basic needs but few offer more advanced functionality, according to a new report from Forrester Research. In the report, 2012 US Mobile Banking Functionality Rankings, the research shows that Chase is the highest scorer among leading U.S. banks when it comes to mobile banking. Out of a score of 100 on the Mobile Banking Functionality Benchmark, the financial institution had an overall score of 74 compared with the average of 64."
"Put your money where your mobile is! Great Western Bank’s FREE* mobile banking app** lets you bank on the go when it’s convenient for you. To begin using this app, you will need to enroll in Mobile Banking by creating a new account on the app. You cannot log into Mobile Banking with your Online Banking credentials. You will need to create an account to use Mobile Banking."
Report: Banks Should Do More To Optimize Websites for Tablets as Adoption Skyrockets
"Tablet adoption is set to grow 40% by 2016 and tablet users conducting mobile banking is growing at twice the rate of non-tablet users. These trends underscore the need for banks and other firms with B2C commercial and commerce websites to continue to invest to table-enable their websites, according to Javelin Strategy & Research. The Javelin report, entitled “2012 Tablet and Banking Report,” also points out that tablet-focused investments need to focus beyond the iPad, and take into account the growing use of Andriod-based devices, including Amazon’s Kindle Fire, said Javelin’s Mary Monahan,executive vice president and research director mobile."
Mobility Matters – Tracking the Mobile Banking Revolution: Online Only
"Stopping Mobile Fraudsters. What if the hunt for ways to stop theft in the mobile banking channel has been looking in all the wrong places? That tantalizing idea now is being floated by new-style fraud stoppers. One reality: right now, mobile banking suffers much less criminal theft than does online banking. That is fact and, yes, it also has a lot to do with the 15-year head start criminals have in stealing from online banking channels. Mobile criminality will catch up, no doubt about it."
Chase’s mobile banking strategy leads the pack: Forrester
"With 17 percent of adults actively banking via mobile devices, financial institutions are meeting basic needs but few offer more advanced functionality, according to a new report from Forrester Research. In the report, 2012 US Mobile Banking Functionality Rankings, the research shows that Chase is the highest scorer among leading U.S. banks when it comes to mobile banking. Out of a score of 100 on the Mobile Banking Functionality Benchmark, the financial institution had an overall score of 74 compared with the average of 64."
Sunday, April 29, 2012
Mobile Banking Updates - Apr 29
Infosys Survey Finds Mobile Banking Customers Love Ease and Convenience, Yet Reliability and Security Concerns Remain
"An overwhelming majority (94 percent) of U.S. consumers say that banking on their mobile device is easy and more than three quarters (77 percent) feel it is convenient, but only 42 percent cite that it is reliable, according to a new study released today by Infosys, a global leader in consulting, outsourcing and technology."
Chase earns top marks in Forrester’s new mobile banking benchmark
"With the rising popularity of mobile banking — reaching 17 percent of U.S. consumers by the end of last year, a figure that’s grown 4X in the past five year — the research firm Forrester has developed a “Mobile Banking Functional Benchmark” to evaluate how banks approach the new wave of devices. Forrester applied its new benchmark to the top four banks in the U.S. and found that Chase rose to the top, with a score of 74 out of 100 points. The big break for Chase was in the transactional functionality category, where it earned 26 points more than the average."
Mobile Banking Set To Explode, Here’s What Marketers Need to Know
"One study commissioned by the Federal Reserve System examines the increasing impact mobile tools have had on consumers’ banking, budgeting, shopping and payments behaviors. The report titled “Consumers and Mobile Financial Services” presents findings from an online survey with over 2,200 participants, conducted in December 2011 and January 2012. The report explores the use of mobile technologies as a means to access financial services and make financial decisions."
Capital One Updates Mobile Banking App
"Customers can use the updated app for the Android and iOS to view their rewards history and rewards account information in addition to requesting transfers to other rewards accounts, Capital One said Monday. Additionally, customers can browse credit card products through the mobile home screen and the mobile website, which does not require a log in. Customers can click a "call to apply" button to talk to a representative about a product or choose the "apply now" option and apply online."
"An overwhelming majority (94 percent) of U.S. consumers say that banking on their mobile device is easy and more than three quarters (77 percent) feel it is convenient, but only 42 percent cite that it is reliable, according to a new study released today by Infosys, a global leader in consulting, outsourcing and technology."
Chase earns top marks in Forrester’s new mobile banking benchmark
"With the rising popularity of mobile banking — reaching 17 percent of U.S. consumers by the end of last year, a figure that’s grown 4X in the past five year — the research firm Forrester has developed a “Mobile Banking Functional Benchmark” to evaluate how banks approach the new wave of devices. Forrester applied its new benchmark to the top four banks in the U.S. and found that Chase rose to the top, with a score of 74 out of 100 points. The big break for Chase was in the transactional functionality category, where it earned 26 points more than the average."
Mobile Banking Set To Explode, Here’s What Marketers Need to Know
"One study commissioned by the Federal Reserve System examines the increasing impact mobile tools have had on consumers’ banking, budgeting, shopping and payments behaviors. The report titled “Consumers and Mobile Financial Services” presents findings from an online survey with over 2,200 participants, conducted in December 2011 and January 2012. The report explores the use of mobile technologies as a means to access financial services and make financial decisions."
Capital One Updates Mobile Banking App
"Customers can use the updated app for the Android and iOS to view their rewards history and rewards account information in addition to requesting transfers to other rewards accounts, Capital One said Monday. Additionally, customers can browse credit card products through the mobile home screen and the mobile website, which does not require a log in. Customers can click a "call to apply" button to talk to a representative about a product or choose the "apply now" option and apply online."
Sunday, April 15, 2012
Mobile Banking Updates - Apr 15
mFoundry Launches Mobile Banking Solution for Conestoga Bank
"mFoundry, the most popular provider of mobile banking and payments solutions, today announced Conestoga Bank has successfully deployed its mBanking mobile banking solution. mFoundry's mobile banking solution is now used by nearly 10MM users across more than 650 financial institutions nationwide, including one-third of the top 50 banks in the U.S.
Conestoga Bank is the latest financial institution to choose mFoundry's mobile banking and payments platform to serve the mobile financial services needs of its customers. With its new mobile banking solution, Conestoga Bank is providing customers with a suite of mobile banking services that includes three platforms – a smartphone app, a mobile Web service and an SMS/text banking service. These options will enable Conestoga's users to do their banking from the widest range of mobile devices in the market today."
Targeting Mobile Banking Risks
"What emerging security challenges will new mobile devices and platforms pose for banks and credit unions? Brian Pearce and Amy Johnson shed light on Wells Fargo's approach to unique retail and commercial risks.
Johnson, who heads up strategy and execution for CEO Mobile, Wells Fargo's mobile service for commercial and corporate accounts, says managing mobile security has become increasingly fluid. Financial institutions must continually monitor new and evolving threats, and they must keep watchful eyes on new technology that should be applied to thwart those threats."
JPMorgan Chase & Co. : J.P. Morgan Empire for iPad app recognized for excellence in mobile banking
"In a record-breaking year for entries, J.P. Morgan took the top spot for "Best use of Mobile" at the FSTech Awards for its Empire for iPad application. The app, designed to respond to the Emerging Markets (EM) clients' real-time needs, is the only one of its kind for EM users. It provides mobile access to J.P. Morgan's real-time analytics, research, historical data and asset details, and offers customizable real-time market views and interactive charting."
Monitise Open for Business in Indonesia with Astra Graphia Group
"Monitise Asia Pacific announced today that its joint venture with a subsidiary of PT Astra Graphia Tbk, was ready for business. The joint venture - PT AGIT Monitise Indonesia - has successfully completed its installation in a Jakarta-based data centre to support the full spectrum of mobile banking, payments and commerce.
The platform will allow banks, mobile operators, retailers and other service providers to connect via a fully interoperable and secure network so they can deliver mobile services to both banked and unbanked customers. AGIT is providing both data centre services and local management support for the venture."
"mFoundry, the most popular provider of mobile banking and payments solutions, today announced Conestoga Bank has successfully deployed its mBanking mobile banking solution. mFoundry's mobile banking solution is now used by nearly 10MM users across more than 650 financial institutions nationwide, including one-third of the top 50 banks in the U.S.
Conestoga Bank is the latest financial institution to choose mFoundry's mobile banking and payments platform to serve the mobile financial services needs of its customers. With its new mobile banking solution, Conestoga Bank is providing customers with a suite of mobile banking services that includes three platforms – a smartphone app, a mobile Web service and an SMS/text banking service. These options will enable Conestoga's users to do their banking from the widest range of mobile devices in the market today."
Targeting Mobile Banking Risks
"What emerging security challenges will new mobile devices and platforms pose for banks and credit unions? Brian Pearce and Amy Johnson shed light on Wells Fargo's approach to unique retail and commercial risks.
Johnson, who heads up strategy and execution for CEO Mobile, Wells Fargo's mobile service for commercial and corporate accounts, says managing mobile security has become increasingly fluid. Financial institutions must continually monitor new and evolving threats, and they must keep watchful eyes on new technology that should be applied to thwart those threats."
JPMorgan Chase & Co. : J.P. Morgan Empire for iPad app recognized for excellence in mobile banking
"In a record-breaking year for entries, J.P. Morgan took the top spot for "Best use of Mobile" at the FSTech Awards for its Empire for iPad application. The app, designed to respond to the Emerging Markets (EM) clients' real-time needs, is the only one of its kind for EM users. It provides mobile access to J.P. Morgan's real-time analytics, research, historical data and asset details, and offers customizable real-time market views and interactive charting."
Monitise Open for Business in Indonesia with Astra Graphia Group
"Monitise Asia Pacific announced today that its joint venture with a subsidiary of PT Astra Graphia Tbk, was ready for business. The joint venture - PT AGIT Monitise Indonesia - has successfully completed its installation in a Jakarta-based data centre to support the full spectrum of mobile banking, payments and commerce.
The platform will allow banks, mobile operators, retailers and other service providers to connect via a fully interoperable and secure network so they can deliver mobile services to both banked and unbanked customers. AGIT is providing both data centre services and local management support for the venture."
Thursday, April 12, 2012
Mobile Banking Updates - Apr 12
Mobile Banking Users Cite Lack of Tech Support as Biggest Void
"A recent survey of 1,527 mobile banking users found a gaping void in the typical mobile banking application — a lack of technical support, tutorials and advice. Asked about the one improvement they'd most like to see in their mobile banking application, 60% of these consumers said links/contact information for technical support."
Fiserv White Paper Evaluates How Mobile Access is Reshaping Banking Across Channels
"Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services technology solutions, today announced the release of a white paper exploring how the rapid adoption and evolution of mobile banking is impacting the way consumers are utilizing other banking channels. The complimentary whitepaper, "Snacking, Lunching and Fine Dining: How Mobile is Reshaping Every Banking Channel," can be downloaded at www.fiserv.com/mobile-reshaping."
J.P. Morgan rolls out mobile app for depositary receipt clients
"Financial institution J.P. Morgan is expanding its mobile portfolio with a mobile application that lets its depositary receipt clients manage their investments. The app is an extension of the company’s Web portal and claims to be the first of its kind in the depositary receipt industry. The app is available for free from Apple’s App Store for J.P. Morgan DR issuer clients."
Tapping Into Money in the Mobile Wallet
"Gold bugs will seethe, but money may soon reach the ultimate destination in its evolution: the smartphone. Transactions via mobile phones are forecast to grow 56% a year from 2011, reaching $1 trillion globally by 2015, according to research firm Yankee Group. Visa Europe thinks half of its transactions will be carried out on a mobile device ..."
"A recent survey of 1,527 mobile banking users found a gaping void in the typical mobile banking application — a lack of technical support, tutorials and advice. Asked about the one improvement they'd most like to see in their mobile banking application, 60% of these consumers said links/contact information for technical support."
Fiserv White Paper Evaluates How Mobile Access is Reshaping Banking Across Channels
"Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services technology solutions, today announced the release of a white paper exploring how the rapid adoption and evolution of mobile banking is impacting the way consumers are utilizing other banking channels. The complimentary whitepaper, "Snacking, Lunching and Fine Dining: How Mobile is Reshaping Every Banking Channel," can be downloaded at www.fiserv.com/mobile-reshaping."
J.P. Morgan rolls out mobile app for depositary receipt clients
"Financial institution J.P. Morgan is expanding its mobile portfolio with a mobile application that lets its depositary receipt clients manage their investments. The app is an extension of the company’s Web portal and claims to be the first of its kind in the depositary receipt industry. The app is available for free from Apple’s App Store for J.P. Morgan DR issuer clients."
Tapping Into Money in the Mobile Wallet
"Gold bugs will seethe, but money may soon reach the ultimate destination in its evolution: the smartphone. Transactions via mobile phones are forecast to grow 56% a year from 2011, reaching $1 trillion globally by 2015, according to research firm Yankee Group. Visa Europe thinks half of its transactions will be carried out on a mobile device ..."
Monday, March 19, 2012
Mobile Banking Updates - Mar 19
The Secrets to Chase's Mobile Success: Exclusive Q&A With SVP Ravi Acharya
"Mobile banking has exploded since it was first introduced. In less than 10 years, the channel has evolved from offering basic SMS alerts to providing the rich, fully functional banking experience available on tablets today (and back to text alerts again). JPMorgan Chase ($2.3 trillion in assets) has been at the front of the mobile space from the beginning. Bank Systems Technology associate editor Bryan Yurcan recently spoke with Ravi Acharya, SVP and head of product management for online, mobile and social at Chase, the New York-based company's retail banking arm, about the evolution of the bank's mobile offerings, lessons learned and what the future holds for the channel."
Fed Says 21% of Mobile Phone Users Did Banking With the Devices
"The Federal Reserve said 21 percent of U.S. consumers with mobile phones used the devices to access a bank account, credit card or other financial account during the 12 months that ended in January. 'The use of mobile banking is poised to expand further over the next year, with usage possibly increasing to one out of three mobile users by 2013,' the Fed said in a release today in Washington. 'However, the survey indicates that many consumers remain skeptical of the benefit of mobile banking and the level of security associated with the technology.'”
Nokia looks to withdraw from mobile money services
"Nokia is exploring options to discontinue its mobile money services in India. The Finnish handset maker also confirmed that it does not consider mobile money services to be core to its overall strategy in the future. Nokia has been running three mobile money services in India, including mobile banking services with Yes Bank and the Union Bank of India, and its own service, Nokia Money, which aimed to facilitate online payments rather than mobile banking. A spokesperson confirmed that Nokia has customers for each of those services in India, and is currently exploring exit strategies with its partners."
Not so fast on mobile banking, says survey
"Growth in mobile banking and payments is being driven by younger consumers, according to a new study. Most adults are more reluctant to bank over their cellphones. In an online survey of 504 U.S. debit cardholders conducted in January, Auriemma Consulting found that 40% of respondents had a cell phone capable of performing mobile-banking tasks. Of those, (84%) used their smartphone to bank within the previous year (PaymentsSource March 2)."
Fiserv Expands Mobiliti Solutions
"Fiserv, Inc (FISV) recently announced that Territorial Savings Bank (TBNK) can now offer its customers a comprehensive mobile solutions using Mobiliti from Fiserv. The Mobiliti product portfolio from Fiserv provides a variety of mobile banking and payments services which includes balance inquiry, transaction history, bill payment, person-to-person payments and transfers through a mobile device to clients of the company and their customers."
"Mobile banking has exploded since it was first introduced. In less than 10 years, the channel has evolved from offering basic SMS alerts to providing the rich, fully functional banking experience available on tablets today (and back to text alerts again). JPMorgan Chase ($2.3 trillion in assets) has been at the front of the mobile space from the beginning. Bank Systems Technology associate editor Bryan Yurcan recently spoke with Ravi Acharya, SVP and head of product management for online, mobile and social at Chase, the New York-based company's retail banking arm, about the evolution of the bank's mobile offerings, lessons learned and what the future holds for the channel."
Fed Says 21% of Mobile Phone Users Did Banking With the Devices
"The Federal Reserve said 21 percent of U.S. consumers with mobile phones used the devices to access a bank account, credit card or other financial account during the 12 months that ended in January. 'The use of mobile banking is poised to expand further over the next year, with usage possibly increasing to one out of three mobile users by 2013,' the Fed said in a release today in Washington. 'However, the survey indicates that many consumers remain skeptical of the benefit of mobile banking and the level of security associated with the technology.'”
Nokia looks to withdraw from mobile money services
"Nokia is exploring options to discontinue its mobile money services in India. The Finnish handset maker also confirmed that it does not consider mobile money services to be core to its overall strategy in the future. Nokia has been running three mobile money services in India, including mobile banking services with Yes Bank and the Union Bank of India, and its own service, Nokia Money, which aimed to facilitate online payments rather than mobile banking. A spokesperson confirmed that Nokia has customers for each of those services in India, and is currently exploring exit strategies with its partners."
Not so fast on mobile banking, says survey
"Growth in mobile banking and payments is being driven by younger consumers, according to a new study. Most adults are more reluctant to bank over their cellphones. In an online survey of 504 U.S. debit cardholders conducted in January, Auriemma Consulting found that 40% of respondents had a cell phone capable of performing mobile-banking tasks. Of those, (84%) used their smartphone to bank within the previous year (PaymentsSource March 2)."
Fiserv Expands Mobiliti Solutions
"Fiserv, Inc (FISV) recently announced that Territorial Savings Bank (TBNK) can now offer its customers a comprehensive mobile solutions using Mobiliti from Fiserv. The Mobiliti product portfolio from Fiserv provides a variety of mobile banking and payments services which includes balance inquiry, transaction history, bill payment, person-to-person payments and transfers through a mobile device to clients of the company and their customers."
Monday, March 12, 2012
Mobile Banking Updates - Mar 12
Chase Tops Mobile Banking Scorecard
"Chase took top honors in an analysis of the mobile offerings of the top 15 U.S. banks released today. Keynote Competitive Research, the industry analysis group of San Mateo, Calif.-based Keynote Systems, released its expanded 2012 "Mobile Banking Scorecard," first issued in 2011. The latest scorecard measures and ranks the banks based on a list of more than 100 criteria in four main categories: functionality, ease of use, privacy and security, and quality and availability. The analysis was developed from consumer research and extensive interviews with practitioners, said Keynote."
Green Dot to Acquire Loopt
"Green Dot Corporation GDOT +0.27% , a provider of widely distributed, low-cost banking and payment solutions to a broad base of U.S. consumers, has entered into a definitive agreement to acquire Loopt, Inc., of Mountain View, California. The transaction is expected to close by the end of the first quarter of 2012 and is subject to regulatory approvals and other closing conditions."
Big boys gear up for bigger play in mobile banking
"The opportunity em erging from India’s efforts to rope in a large unbanked population under the financial system has some of the key players from the mobile world and the financial sector sit up and take note. Among them, are telecom players like Bharti Airtel and Vodafone, mobile infrastructure providers such as Ericsson, money transfer players like Western Union and Visa."
One in four online households use mobile banking
"Here's another sign that credit unions should offer mobile banking options. One in four U.S. online households already use a mobile banking service, and many are moving beyond employing mobile devices for information (such as checking a balance or locating an ATM) and toward making transactions (paying bills and transferring money), says a new study."
BBVA Compass Announces Launch of Enhanced iPhone App
"BBVA Compass today launched version 2.0 of the bank's native application for the iPhone. The free app's enhancements allow users to pay bills as well as view check images, transaction receipts, account charts and payments. It also allows users not previously using online banking to enroll in mobile banking directly from the app."
BofI Federal Bank Launches Mobile Check Deposit App in Latest Advance of Mobile Banking Platform
"BofI Federal Bank BOFI +1.03% announced today the expansion of its mobile banking platform with the introduction of its new Mobile Deposit App that enables anytime, anywhere deposits of checks using an iPhone or Android(TM) phone. Mobile Check Deposits is the latest addition to the BofI Federal Bank Mobile Banking Platform, launched in 2011."
"Chase took top honors in an analysis of the mobile offerings of the top 15 U.S. banks released today. Keynote Competitive Research, the industry analysis group of San Mateo, Calif.-based Keynote Systems, released its expanded 2012 "Mobile Banking Scorecard," first issued in 2011. The latest scorecard measures and ranks the banks based on a list of more than 100 criteria in four main categories: functionality, ease of use, privacy and security, and quality and availability. The analysis was developed from consumer research and extensive interviews with practitioners, said Keynote."
Green Dot to Acquire Loopt
"Green Dot Corporation GDOT +0.27% , a provider of widely distributed, low-cost banking and payment solutions to a broad base of U.S. consumers, has entered into a definitive agreement to acquire Loopt, Inc., of Mountain View, California. The transaction is expected to close by the end of the first quarter of 2012 and is subject to regulatory approvals and other closing conditions."
Big boys gear up for bigger play in mobile banking
"The opportunity em erging from India’s efforts to rope in a large unbanked population under the financial system has some of the key players from the mobile world and the financial sector sit up and take note. Among them, are telecom players like Bharti Airtel and Vodafone, mobile infrastructure providers such as Ericsson, money transfer players like Western Union and Visa."
One in four online households use mobile banking
"Here's another sign that credit unions should offer mobile banking options. One in four U.S. online households already use a mobile banking service, and many are moving beyond employing mobile devices for information (such as checking a balance or locating an ATM) and toward making transactions (paying bills and transferring money), says a new study."
BBVA Compass Announces Launch of Enhanced iPhone App
"BBVA Compass today launched version 2.0 of the bank's native application for the iPhone. The free app's enhancements allow users to pay bills as well as view check images, transaction receipts, account charts and payments. It also allows users not previously using online banking to enroll in mobile banking directly from the app."
BofI Federal Bank Launches Mobile Check Deposit App in Latest Advance of Mobile Banking Platform
"BofI Federal Bank BOFI +1.03% announced today the expansion of its mobile banking platform with the introduction of its new Mobile Deposit App that enables anytime, anywhere deposits of checks using an iPhone or Android(TM) phone. Mobile Check Deposits is the latest addition to the BofI Federal Bank Mobile Banking Platform, launched in 2011."
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