Mobile Banking Updates - Oct 25

Consumers Readily Adopt New Mobile Banking Tools
"As smartphone and tablet penetration continues to rise, so too does the use of mobile banking, bill paying, money transfer, remote check deposit and other personal money-management services, according to a new eMarketer report, “Bigger Money on the Small(er) Screen: How Smartphones and Tablets Change the Way Consumers Manage Their Finances.” On-the-go consumers are turning more frequently to their devices to keep tabs on their money and conduct increasingly complex financial transactions—simply because they can."

  Diebold Aims to Merge Mobile Banking and ATMs
"As mobile banking and payments take off, self-service manufacturers will be increasingly challenged to weave mobility into their ATM and kiosk technology. Diebold (DBD) this week debuted a cloud service that aims to pre-stage and complete ATM transactions without cards. The new tech allows users to scan a Quick Response (QR) code on the ATM and enter an authentication code to initiate withdrawals and deposits. The smartphone is used as an authentication device, which Diebold says reduces security risk related to lost cards, stolen cards and skimming."

Breaking the Glass Ceiling of Mobile Banking Adoption
"Credit unions of every shape, size and type recognize the benefits that mobile banking offers – a lower cost to serve, increased member satisfaction, retention and a higher return on investment. But for many, breaking through the mobile banking adoption glass ceiling has been challenging. The mobile banking glass ceiling lies just beyond the threshold of early adopters, designated as the first 20% of a financial institution’s online banking user base. Many credit unions are on a mobile banking adoption path that attracts the early adopters within a year of offering the service, but the trajectory then stagnates to include just a small additional percentage of adopters over the next two years."

Mobile banking: 9 ways you must protect your account
"If you are among the millions of consumers who have embraced mobile banking, you could be putting your financial life at risk. Many consumers make careless errors with their phones that open the door to having con artists steal from their bank accounts, says Adam Levin, co-founder of Credit.com and IdentityTheft911."

Meriwest Adds Bill Pay to Mobile Offerings
"Meriwest Credit Union announced it has turned on bill pay inside its mobile banking app and, said community relations manager Greg Meyer, adoption has been brisk. Meriwest has promoted the new bill pay feature in an email blast to members. The technology was provided to Meriwest by Access Softek, said Meyer. That company claims some 175 mobile banking customers. Apps for iPhone and Android were released earlier by Meriwest. Meyer indicated that although mobile remote deposit capture is not presently featured, it will be made available to members imminently."

Mobile Banking
"Mukherjee was pacing furiously at the lounge of our building when I arrived after a long day. He generally waited for me there when he wanted to ask me something. He was an impatient man and I knew from experience that I did not have a choice. I will have to answer his questions before I was allowed to proceed to the elevator. Reluctantly, I asked him the reason for his anger. Mukherjee: I had to transfer money to my daughter studying in Delhi for her college fees. It was urgent. I went to the bank so that I could take out cash from my account and deposit it in her account."

Mobile Banking Updates - Nov 16

Chase Boasts Best Mobile Banking, Says Javelin
"After analyzing the mobile banking offerings of the top 25 retail banks by deposits, Javelin Strategy & Research has declared that JPMorgan Chase has the best, followed closely by Wells Fargo and Bank of America.

The research firm found that Chase offers more mobile banking features than any other bank, including person-to-person payments and personal financial management. The last two years in a row, USAA won this accolade. This year, Javelin researchers evaluated the 23 of the top 25 banks that offer mobile banking. (This is an increase from last year, when 19 of the top 30 banks had it.)"

More Banking Consumers Going Mobile and Getting More Digital
"Tablets, smartphones and mobile devices will increasingly become the primary tools used to access online banking services, and young adults are the most likely to carry their bank in their pockets — but a growing number of other age groups are likely to join them in the very near future. Those are among the findings of Intuit Financial Services Fourth Annual Financial Management Survey, a study fielded in October 2011 involving 1,000 participants across the United States."

Capital One launches sweepstakes to drive mobile banking adoption
"A new mobile sweepstakes from Capital One lets the brand engage with customers in a fun way while encouraging them to try its mobile banking services. Capital One Financial Corp. offers a spectrum of mobile banking services, including apps for both iOS and Android, a feature-rich mobile site, text and voice alerts."

Jumptap Releases Wave Two of Its Ongoing Understanding Mobile Audience Research
"Today, Jumptap, the leader in targeted mobile advertising, released its Wave Two in an ongoing proprietary research series Understanding Mobile Audience. This Wave, based on data from comScore, shows that tablet owners are almost as likely as PC and laptop owners to use their tablet device to make purchases. Sixty three percent of tablet owners make purchases using their tablet device as opposed to the 83 percent of PC owners who do the same. This report follows Jumptap's Wave One in its Understanding Mobile Audience series, which focused on automotive audience data."

Citi banks on mobile alerts for corporate clients
"Financial institution Citi is making its email alert program mobile-friendly after seeing an increased need from consumers to manage their accounts via the handset. The new alerts program can be used by Citi’s corporate treasury service clients and commercial card holders. The alerts program builds on Citi’s extensive mobile strategy for both consumer and business clients with services including applications, alerts, mobile Web sites and advertising."

A Whole Bunch Of Wireless Firms Are Going Into Mobile Banking
"The recent announcement from Canadian mobile operator Rogers Wireless—that it applied to the Minister of Finance to become a bank—confirms that we’re seeing a new trend. Rogers says it has no plans to 'become a full-service deposit-taking financial institution,” but is “actively looking at the mobile payment category.' By applying for bank status, Rogers is serious about being part of the mobile payments space."

Turkey is leading the mobile revolution in the Middle East
"Developing markets are gaining speed and Middle East countries with young populations are at rise. With populations that are truly enthusiastic towards innovation, they are coming on strong in the technological market. Lately, emerging markets’ key focus area has been mobile. Since 2002, mobile penetration has grown 321 percent in developing countries. Meanwhile, it’s only grown 46 percent in developed countries in the same time period."

Meriwest Credit Union Members Enjoy Enhanced Mobile Banking Upgraded iPhone and Android Apps result in 2,500 new downloads
"With over 2,500 new downloads in the past month, Meriwest Credit Union members utilized their Smartphone and upgraded or installed a new version of the Meriwest Mobile Banking application on both the iPhone and Android platforms. The upgraded versions provide enhanced usability, more detail in transaction histories and access to built-in financial tools."

Century Bank and Trust Launches Mobile Banking and Account Alerts
"Century Bank and Trust is excited to announce the launch of free Mobile Banking and Account Alerts. Mobile Banking and Account Alerts put customers in the know and in control 24/7. Manage money on the go- check balances, transfer money, pay bills, receive account alerts and more. With busy schedules and lifestyles, managing finances can be a challenge. Now Mobile Banking and Account Alerts allow customers to stay on top of their finances anytime, anywhere from their cell phones."

Mobile Banking Updates - Oct 27

Mobile banking to keep growing
"Though big banks such as Bank of America and JPMorgan Chase led the charge into mobile banking, a growing number of smaller financial institutions are following suit. Mobile banking can enable consumers to check account balances, transfer funds or even make deposits through text messages, mobile applications on smartphones or tablet computers, or on websites designed specifically for mobile use."

Mobe Selects CellTrust SecureSMS for Secure Mobile Banking Applications
"CellTrust Corporation, the recognized leader in secure mobile messaging, today announced that Mobe Inc., the leading global provider of mobile money movement solutions, will license CellTrust's SecureSMS 3.0 software to bring an added layer of security to Mobe's mobile banking products."

GoTrust's NFC microSD cards to power mobile banking in China
"GOTrust Technology has announced that its NFC-enabled microSD secure element will be used in China UnionPay’s mobile payments roll out in China. After trials in the Sichuan province in Western China, China UnionPay says it will deploy GOTrust’s SWP microSD cards in the new HTC Incredible NFC Android smart phone. According to GOTrust, this will result in a mass shipment of 500,000 microSD’s to the user market during the next six months. Further phases are estimated to deliver millions of additional units through 2012."

Meriwest Mobile Expands and Improves
"Meriwest Credit Union announced today that they have introduced a new mobile banking application for the Android Phone platform and have made a significant update to their iPhone app. The new Android application allows members to access their accounts, to see balances and their transaction histories, transfer funds between accounts and manage their spending plan with tools that allow them to graph their expenses and have a visual indication of their spending habits. Members can also add additional users to the application and locate Meriwest Credit Union financial centers and CU Shared branches and ATM’s."

Mobile Banking: Symantec's Whitepaper Details Top Seven Android Monetization Schemes
"According to a new research from Symantec (News - Alert), a majority of recent efforts to monetize mobile malware have a low revenue-per-infection ratio. This has limited the return on investment achieved by attackers. However, Symantec cautions that this ratio is likely to increase in the future as smartphones gain traction as payment devices. Smartphone usage is growing exponentially, with new mobile device shipments increasing 55 percent in 2010."