"Brandon McGee, Industry Insider, Mobile Banking Guru...He is not only the real deal, a genuine industry insider, but also knows exactly what's on the minds of financial service pros as they contemplate the various mobile options." - Jim Bruene, Publisher & Founder, Online Financial Innovations

"Going Mobile. Local executive carves niche as national expert on fast-growing banking-industry technology trend" - Scott Olson, Indianapolis Business Journal (IBJ)

"Brandon McGee, the industry's unofficial ambassador for mobile banking" 
Showing posts with label Capital One. Show all posts
Showing posts with label Capital One. Show all posts

Tuesday, December 10, 2013

Security and BYOD policy management key barriers to corporate mobile banking

"Corporate treasurers cite security challenges and bring-your-own-device business policies as the key obstacles to wider uptake of mobile banking platforms for treasury activities. Of 135 finance and treasury professionals collared by Capital One at the annual Association for Finance Professionals (AFP) gathering, barely one-in-three used a corporate mobile banking platform." Continue Reading

Friday, November 22, 2013

Capital One Uses Swipe Passwords To Make Mobile Banking A Snap

"Being able to bank from your smartphone is one of those activities that we’re sure many of you who lived in the time prior to smartphones, or cellphones for that matter, truly appreciate. These days, you can transfer money to different accounts, deposit checks and pay credit card bills all from your phone without having to go to a bank center or send off a check in an envelope.

One downside is that in order to be secure with private banking information, bank applications require an online banking password which needs to be typed on your smartphone. Capital One is announcing a new feature of its mobile banking application that makes it easier to log into your account." Continue Reading

Sunday, November 10, 2013

Paying with the bulls: Capital One simplifies m-banking log-in

"Capital One claims that its new mobile banking app log-in process is so easy to use that you can do it while being chased by a herd of one-ton bulls. The firm has ditched alpha numeric passwords in favour of a system dubbed SureSwipe, which lets customers swipe a pattern across their phone screen to sign in to its iPhone app. Android will follow next year. 

To promote the feature Capital One enlisted self-styled daredevil adventurer Jonathan Watson for a video in which he signs into his account and pays some bills - all while participating in the Great Bull Run in Atlanta." Continue Reading

Thursday, November 7, 2013

Direct Banks Are Winning Mobile-Centric Consumers

"Just a few years ago, mobile banking apps were a key differentiator for banks and credit unions. Nowadays, mobile banking apps are table stakes. Over 90% of the institutions listed on FindABetterBank have mobile banking apps, and 44% also offer mobile remote deposit capture. As more consumers adopt mobile banking, more will insist that any institution they switch to also provide this service.

In Q1 2011, under 12% of shoppers on FindABetterBank indicated they “must have” mobile banking. Today, that number is 23%. Direct banks like Ally Bank and Capital One 360 are winning the battle for these mobile-centric shoppers. In Q3 2013, direct banks were 38% more likely to be selected when a shopper indicated mobile banking was a must-have feature than when a shopper indicated they “don’t care” about mobile banking." Continue Reading


Thursday, April 18, 2013

Mobile Banking Updates - April 18

Capital One, DBS Bank Win Kudos for Private Mobile Banking Apps
"Mobile banking apps from Capital One and DBS Bank of Singapore shared first place in a new study of 50 global banks’ smartphone offerings for private banking clients. MyPrivateBanking, a Swiss research firm, evaluated the offerings of 50 banks. Capital One and DBS received a score of 50 out of a possible 60. The firm awarded second place to Societe Generale of France (with a score of 49). Third place was shared by ABN AMRO of Amsterdam and Westpac of Australia (both earned 48 points). The top scorers’ apps went beyond providing basic account information and transaction features, according to the report."

Infographic: Consumers prefer mobile banking to mobile payments
"Proponents of mobile payment technology, which lets you link a payment card to an app and pay with your phone, tout the convenience of leaving your wallet at home. Yet a March 2013 Federal Reserve survey shows just how far apps like Square Wallet, Google Wallet and Isis have to go to make that a reality. Just 6 percent of smartphone users have made a point-of-sale payment with their phone, while more than a third of them don't see any benefit to mobile payments -- and would prefer to pay with another method. Concerns about security are the main barrier to mobile payment adoption, although they're becoming less of a concern, the survey found. Thirty-eight percent of respondents in this year's survey said they had security concerns, compared with 42 percent in 2011."

Mobile payments: The next great debate
"I find myself at the forefront of many debates these days. And I’m not talking about politics, but rather how we will pay for products or services in the future. A year ago, the topic of mobile payments circulated as mild Internet banter in terms of how money is exchanged across sources, rails and platforms. Today, this complex subject makes its way into daily conversations. When discussing the future of mobile payments, rarely do I observe people who ride the party line. You’re either for it or against it. There’s no such thing as a moderate. And the ever-important question: near field communication (NFC) or the cloud? Is there room for both? And are people actually ready to use something other than plastic to pay for stuff?"

More consumers banking by mobile app
"The explosive growth nationally in mobile-phone banking is giving consumers a critical new option in managing their money, so much so that some Colorado banks say they are scrambling to keep up with the demand. While increases in the use of smartphone technology for banking applications have ballooned by as much as 250 percent in two years in Colorado, some experts think a single security breach could chill some of the enthusiasm."

Liberty Bank offering mobile banking app
"Liberty Bank has launched mobile banking service which now allows consumer customers to bank via mobile app, mobile browser, and text message from a smart phone or tablet. 'The industry is seeing huge growth in the use of mobile devices to access information on the go and to execute banking transactions. Liberty Bank is capitalizing on this trend to make banking even more effortless and convenient for our customers,' says Liberty Bank president and CEO Chandler J. Howard."

Banks Add Card Controls to Their Mobile Banking Apps
"When the president of City Bank Texas asked his IT team about adding a feature that would allow customers to temporarily disable their debit cards through its mobile banking app, senior vice president and chief technology officer Jim Simpson recalls outwardly smiling at him while inwardly thinking, "Is it even possible?" But first, the bank wanted to figure out whether the feature would solve a customer pain point. "We listen to the call center first to [determine] how we build innovative solutions," Simpson says. After getting positive feedback more than a year ago from the unit, the $2 billion-asset bank began working with its mobile banking provider, Malauzai Software, to bring a card control tool to life."

Sunday, April 14, 2013

Mobile Banking Updates - April 14

BBB offers top 5 tips for mobile banking
"Gone are the days of waiting in line at the bank or even waiting for your computer to boot up. Now you can access your bank account from anywhere in the world via your smart phone or tablet. But consumers need to be more cautious than ever when banking through any device, as hackers can prey on the unsuspecting. The FINRA Investor Education Foundation, part of the Financial Industry Regulatory Authority, offers these five tips on how to keep your identity safe and your money in the bank:"

Mobile Banking Continues to Increase
"A late-November study, Consumers and Mobile Financial Services, showed that 28% of mobile-phone owners have used mobile banking in the past 12 months, an increase from the 21% found in a December 2011 study. Another 10% of the mobile owners who are not using mobile banking plan to do so in the next year. Smartphone owners are even more likely to use mobile banking: 48% of smartphone owners used mobile banking in the past year compared with 42% in 2011."

Century Federal Credit Union Launches Mobile Banking Application - Eagle Mobility
"Members of Century Federal Credit Union (CFCU), one of the largest credit unions in Northeastern Ohio, now have access to their accounts 24/7, via CFCU’s new Eagle Mobility – Mobile Banking Application. Eagle Mobility allows CFCU members to securely login to check balances, transfer funds, pay bills and find a nearby location/ATM all on their Smartphone. CFCU members can turn on this service via the Online Banking Portal at http://www.CenFedCU.org or download an Android or IOS/Apple version of the application from their phone’s App Store."

Regions Bank Embraces Mobile Banking
"Regions Bank has just confirmed plans to embrace mobile banking and a multitude of cutting edge mobile financial services in the coming weeks and months. Regions Bank customers can expect to enjoy everything from remote deposit capture to various prepaid features. A January 2013 report from Juniper Research finds that over one billion mobile phone users will have made use of their mobile devices for banking purposes by the end of 2017, compared to just over 590 million this year."

Tuesday, January 15, 2013

Mobile Banking Updates - Jan 15

Beyond Mobile Banking: Building New Consumer Apps
"Should banks and credit unions be building fun and engaging mobile apps that go beyond basic banking functions? Or should they just stick to what they know? And what kind of apps do consumers expect from retail financial institutions?"

EVEN THE BEST MOBILE BANKING STRATEGY CAN BE A VICTIM OF POOR EXECUTION
"My latest research on Building Next Generation Mobile Banking Solutions has been published for a few days now. I’ve already gotten phone calls from clients stating this research is not only timely, but speaks to the very challenges their organization is facing when considering how to build next generation mobile banking solutions. The resounding theme, as my latest research uncovers: Even the best mobile strategy can be a victim of poor execution. Digital banking executives are feeling the pain of their current mobile banking platform."

Capital One's Mobile Banking Video Campaign is Heavy on Heavy Metal
"Banks that have been offering mobile banking for some time are looking for ways to extend adoption. At Capital One (COF), the efforts include the unlikely participation of a U.K. "power metal" band called DragonForce in a new web video-dominated ad campaign."

Green Dot Plans Mobile Banking Product
"Monrovia, California-based Green Dot, the provider of prepaid cards, is getting set to launch a new, mobile bank account product, the firm said Wednesday afternoon. The firm said it will be launching the product on Tuesday, January 15th. The company disclosed the new product launch through an invite for media, analysts and investors to a live conference call. The firm has not yet announced any details of the new product. Green Dot is headed by Steve Streit."

Cachet Provides Mobile RDC for Tyfone’s Mobile Banking Platform
"Cachet Financial Solutions, a leading provider of remote deposit capture solutions, has announced a partnership with Tyfone, a mobile financial and security solutions provider, to provide mobile remote deposit services, including mobile remote deposit capture (mRDC), for their mobile banking platform. Through this integration, Tyfone is offering real time deposit capabilities, allowing funds to be directly deposited into member accounts. Midwest-based CoVantage Credit Union was the first to implement the integrated solution."

Sunday, January 13, 2013

Mobile Banking Updates - Jan 13

Retail Banking Predictions & Trends For 2013
"While The Financial Brand refrains from making any kind of annual forecast of trends in retail banking, there’s no shortage of experts weighing in with their predictions and resolutions for next year. What are some of the major themes that will dominate 2013? Here’s what they have to say."

Mobile Banking: Bigger Than I Thought…
"An early adopter of my bank’s mobile app, I have to admit that I really am not what you would consider a ‘power user’. While I enjoy the convenience of checking account balances from my iPhone, I really have not taken advantage of all of the features and services now available, which is somewhat surprising since I despise the process of visiting a bank, even to use an ATM."

Mobile banking to hit 1B users by 2017: study - Mobile Commerce Daily
"Mobile banking is expected to grow at a global compound annual rate of 18 percent to eventually reach one billion consumers in the next five years, according to a new study from Juniper Research. Juniper’s “Mobile Banking: Handset & Tablet Market Strategies 2013 – 2017” report looks at how mobile banking is spreading in both developed and underdeveloped countries. Overall, the report points to the growing maturity in the space over the past year."

Corporate Mobile Banking Offers On-the-Go Management Control System, But Enterprises Remain Wary
"Both banks and commercial enterprises tend towards caution when dealing with mobile banking for corporate transactions. This, despite online corporate banking offering executives "anytime, anywhere" management control functions, including viewing cash position in near real-time, approving payments and receiving alerts. Global Information Inc (GII) presents highlights from new market research on corporate mobile banking from our premium research partner Mercator Advisory Group, Inc. These reports individually and collectively offer valuable insights on the direction of the payments industry, both in relation to online corporate banking and out into extended applications of the technology."

Do What You Do: Capital One Touts Mid-Mobile Banking Multitasking
"The flurry of mobile banking ads lately is no accident. Just like every other business, banks have figured out that consumers are on the go — and connected — all the time. Banks are already scrambling to get their piece of the mobile payments market, and now mobile banking apps are the latest new thing. A slew of campaigns are featuring the ease of mobile banking, with banks such as Barclays expanding mobile. Bank of America says, 'Life is mobile. So is your bank.' Chase calls mobile banking, 'The power of Chase in the palm of your hand.'"

Mobile banking demand drives app development innovation
"Barclays bank says its decision touse private cloud and Linux will help it cut development costs and compete in the mobile banking sector. This year banks will invest in mobile banking platforms as the business case for these investments becomes easier to make in the light of increasing demand. Over a billion people will use mobile handsets to access banking services by the end of 2017, according to the results of a study by Juniper Research."

Sunday, January 6, 2013

Mobile Banking Updates - Jan 6

Wells Fargo, Ally Bank See the Camera as Key to Mobile Banking
"A revolutionary as mobile banking has been, it's the camera that resides within smartphones that's lighting the fire underneath adoption drives at banks such as Wells Fargo (WFC) and Ally Bank. 'The camera is critical. If you look at the kinds of growth in mobile banking over the first couple of years, it was about the basics of mobile banking. But what's really exciting me and my team for the next couple of years is figuring out how to take advantage of the ability of the mobile device,' says Brian Pearce, senior vice president and head of the retail mobile channel in the digital channels group at Wells Fargo."

Bill Pay Coming to Mobile Banking!
"You will soon be able to access your MidWestOne Personal Online Bill Pay account through Mobile Banking. If you are enrolled in Personal Online Bill Pay and use either the downloadable application or mobile browser version of Mobile Banking, you will be able to pay bills from your mobile device! You will also be able to access Popmoney, our Person-to-Person payment service."

Bremer Bank to Expand into Mobile Banking and Payments with Mobiliti from Fiserv
"Fiserv, Inc. (FISV), a leading global provider of financial services technology solutions, today announced that Bremer Bank, an $8.1 billion bank headquartered in St. Paul, Minn., has selected Mobiliti™ as its mobile banking, payments and alerting engine. With Mobiliti from Fiserv, Bremer Bank customers will be able to securely access their financial information via their choice of SMS (text messaging), mobile browser and downloadable applications for Android™ and iPhone®."

Capital One boasts mobile banking through Web video initiative
"Capital One has rolled out an online video series that spotlights how fast and easy the company’s mobile banking options are. The primary goal behind the video campaign is to educate consumers on how to use the Capital One mobile banking application. Four videos are involved in the series with a fifth one planned for later this year."

Friday, June 8, 2012

Mobile Banking Updates - Jun 8

With Mobile, Integration is Everything: Q&A With KeyBank's Dean Ilijasic
"In the scramble to meet customer demand for mobile banking, deploying a mobile channel can easily become a siloed exercise. Not so for Cleveland-based KeyBank ($86 billion in total assets), where emphasis on the tight integration of all channels also drives mobile development. Bank Systems & Technology contributor Anne Rawland Gabriel spoke recently with Dean Ilijasic, senior vice president and director of consumer and small business innovation at Key, about the significance of mobile to the bank's multi-channel strategy and where it plans to go from here."

Capital One Deals Beamed Direct To Your Phone
"Capital One remains one of the most popular card issuers within Outlaw's credit card offers portal. Compare our favorite new credit cards from the bank this month, and apply online, right here. Aside from their customer service, I like the bank's willingness to jump on new technologies and trends before some of the more conservative, slow-moving banks do so. Their new mobile banking & deals app is a prime example of this..."

Upwardly Mobile
"When Tracey Weber first came to our office to shoot a video, a year ago, she proudly showed off the new iPad app her team had just finished developing. She was obviously getting things done despite the classic challenges of working in a large, matrixed organization. She brought along Andres Wolberg-Stok, a smart and articulate colleague who has also shown thought leadership in the industry - every mobile banker of the year needs a strong team behind her. Under Weber's watch, along with being one of the first banks to introduce an iPad app, Citi is among the first to have a Kindle app; it was also the first bank to team up with Google on its mobile wallet, which still has the potential to be a leading mobile payment solution."

Online Banking vs. Mobile Banking
"While PC-based online banking is not much older than a high school student, mobile banking is still in elementary school. With the proliferation of smartphones, however, online banking's younger sibling is quickly catching up to the slightly more established option. Banking through your PC's web browser offers a full menu of services. You can easily and conveniently schedule payments, transfer funds, add new payees, open new accounts, apply for loans, view current and past statements, and access information about specific checks that have been deposited. A PC or Mac allows you to view an extensive array of details and options, giving you full control of your accounts."

MoneyDesktop Signs Seventeen More Credit Unions and will Enhance Member Online Banking with PFM
"Credit unions nationwide are implementing PFM at an increasingly rapid pace as they recognize its critical role in online and mobile banking. Seventeen more credit unions are adding PFM to online banking and all have selected the platform provided by MoneyDesktop, a leader in PFM and an innovator that is redefining the way that people interact with their finances and with financial institutions. Today's announcement is another signal that account aggregation and PFM are must-have components to online and mobile banking."

Monetizing Mobile Check Deposit
"Winston-Salem, N.C.-based BB&T Corp. may be a super-regional, but the bank's acquisitive yet conservative deal-making has garnered it national notice in industry and analyst circles. BB&T has in the last 10 years more than doubled its assets to $174.8 billion, making it one of the largest regionals in the world and the 13th largest bank in the U.S. Taking over the deposits and branches of failed Colonial BancGroup in 2009 from FDIC enabled BB&T to crack the U.S. top 10 in rankings of deposits; the bank has $124.2 billion currently. It also boosted BB&T's presence in Alabama, Georgia and Florida, while giving the institution a foothold in Texas."

Monday, March 5, 2012

Mobile Banking Updates - Mar 5

Chase, Capital One and Barclaycard First to Place Their Cards in the Isis(TM) Mobile Wallet
"Isis(TM), the mobile commerce joint venture created by AT&T Mobility, T-Mobile USA and Verizon Wireless, today announced that Chase, Capital One and Barclaycard have entered into agreements with Isis enabling their credit, debit and prepaid cards to be placed into the Isis Mobile Wallet. Starting in mid-2012, consumers will be able to load their eligible Chase, Capital One and Barclaycard cards into their Isis Mobile Wallet and shop at participating merchants, starting with locations across Salt Lake City and Austin, Texas."

Chase Selects Gemalto for Trusted Service Management
"Chase announced today that it has selected Gemalto (Euronext NL0000400653 GTO), a leader in digital security, to provide its Trusted Service Management (TSM) solution for Chase's enterprise-wide mobile payments platform. Gemalto's TSM will provision and manage the credit and debit card data of Chase customers, validating authenticity and supporting information delivery over the air. The Isis(TM) mobile wallet, developed through a joint venture between AT&T Mobility, T-Mobile USA and Verizon Wireless, will be the first to benefit from this partnership.

3 Hot Banking Markets Beyond the Obvious
"When it comes to identifying potential geographic markets for growth and investment, banks and technology companies alike have been focusing on the prominent BRIC nations: Brazil, Russia, India and China. While these four dominant countries have populations, economies, infrastructures and cultures that are attractive to financial services organizations seeking new opportunities to grow beyond their local bases, it may be increasingly difficult for outside players to differentiate themselves as the competition accelerates."

Consumers lives becoming more digital, including financial management
"Consumers are increasingly gravitating toward online and mobile channels for daily financial management, and that tablet banking services will be increasingly in demand, according to the Fiserv Consumer Trends survey. The survey was completed by 3,000 individuals representative of the U.S. online population of households in August 2011."

Bank of the James to launch mobile banking options
"Bank of the James is launching applications for smartphones starting Monday that allow customers to check balances, pay bills and transfer funds from anywhere. The bank launched social media accounts on Facebook, Twitter and Google+ on Thursday. It also will have a YouTube channel. In addition to mobile applications and a new website for viewing on mobile phones, the company will start a service where users can send a text message for functions like checking an account balance."

Wednesday, November 16, 2011

Mobile Banking Updates - Nov 16

Chase Boasts Best Mobile Banking, Says Javelin
"After analyzing the mobile banking offerings of the top 25 retail banks by deposits, Javelin Strategy & Research has declared that JPMorgan Chase has the best, followed closely by Wells Fargo and Bank of America.

The research firm found that Chase offers more mobile banking features than any other bank, including person-to-person payments and personal financial management. The last two years in a row, USAA won this accolade. This year, Javelin researchers evaluated the 23 of the top 25 banks that offer mobile banking. (This is an increase from last year, when 19 of the top 30 banks had it.)"

More Banking Consumers Going Mobile and Getting More Digital
"Tablets, smartphones and mobile devices will increasingly become the primary tools used to access online banking services, and young adults are the most likely to carry their bank in their pockets — but a growing number of other age groups are likely to join them in the very near future. Those are among the findings of Intuit Financial Services Fourth Annual Financial Management Survey, a study fielded in October 2011 involving 1,000 participants across the United States."

Capital One launches sweepstakes to drive mobile banking adoption
"A new mobile sweepstakes from Capital One lets the brand engage with customers in a fun way while encouraging them to try its mobile banking services. Capital One Financial Corp. offers a spectrum of mobile banking services, including apps for both iOS and Android, a feature-rich mobile site, text and voice alerts."

Jumptap Releases Wave Two of Its Ongoing Understanding Mobile Audience Research
"Today, Jumptap, the leader in targeted mobile advertising, released its Wave Two in an ongoing proprietary research series Understanding Mobile Audience. This Wave, based on data from comScore, shows that tablet owners are almost as likely as PC and laptop owners to use their tablet device to make purchases. Sixty three percent of tablet owners make purchases using their tablet device as opposed to the 83 percent of PC owners who do the same. This report follows Jumptap's Wave One in its Understanding Mobile Audience series, which focused on automotive audience data."

Citi banks on mobile alerts for corporate clients
"Financial institution Citi is making its email alert program mobile-friendly after seeing an increased need from consumers to manage their accounts via the handset. The new alerts program can be used by Citi’s corporate treasury service clients and commercial card holders. The alerts program builds on Citi’s extensive mobile strategy for both consumer and business clients with services including applications, alerts, mobile Web sites and advertising."

A Whole Bunch Of Wireless Firms Are Going Into Mobile Banking
"The recent announcement from Canadian mobile operator Rogers Wireless—that it applied to the Minister of Finance to become a bank—confirms that we’re seeing a new trend. Rogers says it has no plans to 'become a full-service deposit-taking financial institution,” but is “actively looking at the mobile payment category.' By applying for bank status, Rogers is serious about being part of the mobile payments space."

Turkey is leading the mobile revolution in the Middle East
"Developing markets are gaining speed and Middle East countries with young populations are at rise. With populations that are truly enthusiastic towards innovation, they are coming on strong in the technological market. Lately, emerging markets’ key focus area has been mobile. Since 2002, mobile penetration has grown 321 percent in developing countries. Meanwhile, it’s only grown 46 percent in developed countries in the same time period."

Meriwest Credit Union Members Enjoy Enhanced Mobile Banking Upgraded iPhone and Android Apps result in 2,500 new downloads
"With over 2,500 new downloads in the past month, Meriwest Credit Union members utilized their Smartphone and upgraded or installed a new version of the Meriwest Mobile Banking application on both the iPhone and Android platforms. The upgraded versions provide enhanced usability, more detail in transaction histories and access to built-in financial tools."

Century Bank and Trust Launches Mobile Banking and Account Alerts
"Century Bank and Trust is excited to announce the launch of free Mobile Banking and Account Alerts. Mobile Banking and Account Alerts put customers in the know and in control 24/7. Manage money on the go- check balances, transfer money, pay bills, receive account alerts and more. With busy schedules and lifestyles, managing finances can be a challenge. Now Mobile Banking and Account Alerts allow customers to stay on top of their finances anytime, anywhere from their cell phones."

Monday, December 20, 2010

Mobile Banking Updates - Dec 20

Google Acquires Mobile Payments Company Zetawire
"It was revealed Monday that Google has acquired Zetawire, a small stealth startup focusing on mobile payments. Zetawire was in an extremely early stage when snapped up by the tech giant; we know little about what it was working on. However, an analyst with 451 Group revealed the startup had been granted a patent for “mobile banking, advertising, identity management, credit card and mobile coupon transaction processing” — in other words, all the puzzle pieces needed to let users treat their smartphones like a credit card."

Mobile Web Will Change Mobile Banking
"In a press release, Steve Eliis, Change Sciences partner, said, 'The mobile web will to be a robust mobile platform for the consumers. There will be no hassle in downloading the applications to any mobile devices. If the banks run on one platform then the costs can be significantly reduced.'”

Charles Schwab Releases iPhone & iPad App
Charles Schwab — in an effort to keep up with technological trends — has announced the addition of their Charles Schwab iPhone App. Charles Schwab has now joined the handful of other banks now offering mobile banking services.
Accessibility has come just in time for the holiday season with Charles Schwab’s mobile app for the iPhone. Holidays mean something different for everyone, but for a lot of people the holidays mean travel. Whether that traveling is for business or pleasure, having the capability of accessing all of your financial accounts brings a calm sense of convenience to the current hectic of the environment.

4 Key Regulatory Issues of 2011
"Authentication, mobile banking and consumer protection. These are among the key areas that may see new regulatory guidance in 2011. In an annual preview of things to come, a panel of federal regulators and industry experts weighs in on what are likely to be the top 4 regulatory issues of the new year."

The three pillars of banking apps
"Recently, we carried out YouGov research that revealed that one in four of generation Y (aged between 18 and 34) would hold their bank in higher regard if it offered mobile phone banking services. Additionally, we polled the attendees at a recent breakfast briefing where a majority of the UK banks were represented – 36 per cent of respondents cited increasing customer satisfaction as their primary driver for providing mobile banking services. Thus, evidence suggests that banking apps have a key role to play for banks focused on their customers and their experience."

Capital One Launches iPhone App
"Timely for all of Capital One’s card holders planning their holiday shopping extravaganzas, Capital One Bank has announced the release of a new iPhone application. Capital One’s decision to release the app is part of the growing trend of bringing convenience through mobile banking."

Emerging Payments Options Open Doors for Mobile
"Facebook, PayPal and companies like Bling Nation, an innovator in near-field-communications mobile payments, are expected to revolutionize payments over the next six to 12 months. But security and fraud will be a big concern. How will innovators in payments, as well as financial institutions, balance convenience and innovation with security?"

Thursday, September 10, 2009

Mobile Banking Report Card - ABI Research

ABI Research just released their Mobile Banking report card of 29 bank solutions on Reuters.

"The results are as follows:

A - Exceptional: BB&T, Eastern Bank, Fifth Third Bank, Northeast Bank, USAA, Wells Fargo

B+ - Very Good: Bank of America, Chase

B - Good: Capital One, US Bank, Huntington Bank

C - Average: America First, Bancorp South, Citibank, PNC, Wachovia

D - Below Average: Carolina First, 1st Bank, IBC Bank, Mercantile Bank, Regions, SunTrust, Synovus

F - Failing: M&T, Provident Bank

No mobile banking offering: Citizens Bank, Comerica, HSBC, KeyBank"

>> Click here to continue reading

Thursday, April 24, 2008

Mobile Banking at Net.Finance


I just wanted to take a minute to thank the folks at WBR Research for the great work on the Net.Finance conference last week. If you have not attended I recommend placing it at the top of the calendar for next year. The Hyatt Regency Gainey Ranch (see image above) was absolutely amazing, but more importantly the speakers and content were truly top-notch.

The executives I had the opportunity to meet include:
Chuck Hall (CTO, e-Commerce - Capital One)
Christopher Cox (SVP - Wachovia)
Patrick Reetz (VP - M&I Bank)
Hiroshi Taniguchi (Bank of Tokyo-Mitsubishi)
Bob Homer (VP - Checkfree/Fiserv)
David Dalka (Fellow Blogger)

As for content - here's a taste of what you missed:
* Wachovia's browser solution is growing at a rate of 20% monthly w/o advertising
* Wachovia's downloadable solution is growing at a rate of 50% monthly

Sunday, January 13, 2008

Mobile Banking from Capital One - mShift


I am pleased to have the opportunity to share some very big news that surprisingly did not make the mainstream media.

On Friday, Capital One launched their mShift powered mobile banking solution.

Below I have included the full press release and two additional screen shots, but for a number of reasons this story is much more than just another headline.

First, this announcement propels mShift to the "Elite Provider" status. Now, some will argue they've been a top-tier provider for sometime since they have quietly amassed 62 clients. However, in the minds of many you need at least one nationally recognized mega-bank. For mShift that client is Capital One - they have now arrived.

Next, the Capital One product brings to market a handful of components that are new to the mobile banking offer. If you read the copy in the first image below you will see that Capital one is offering a $50 bill pay guarantee. Then, please refer to the second image below and notice that Capital One is also offering Bank-to-Bank money transfers. For security purposes they must be accounts that have existing linkages, but this is a very powerful feature for a mobile banking product.

Finally, I will offer that this further validates the browser-based solution as a significant contender in the mobile banking space. Critics will scoff at the notion, but the fact is that many institutions are launching browser solutions because they are secure, convenient, and provide a familiar banking experience.




Capital One Selects MShift Mobile Banking Platform.

Santa Clara, CA. January 11th, 2008. MShift announces that Capital One has chosen its Mobile Banking platform. Capital One joins more than 60 US financial institutions who have selected MShift Inc. to provide a customized Mobile Banking Solution.

MShift is the leading provider of Mobile Banking in the US, providing secure mobile solutions in the financial and retail markets since 1999. MShift currently powers over 80% of the mobile banking solutions deployed in the US today.

The MShift Mobile Banking solutions work with all types of mobile devices, across all carriers. Account access is very secure, as all account information data is encrypted with a minimum of 128 bits TLS, and no user data is stored on the mobile device.

"We are pleased to partner with Capital One in this venture,” says Awele Ndili, President and CEO of MShift. “Mobile Banking has become a key differentiator for financial institutions. Capital One continues to demonstrate innovation and leadership by choosing to offer mobile banking to their 50 million customers in the Americas.

About MShift

MShift®, Inc. is the leading provider of Mobile Banking solutions. The MShift® Mobile Banking Solutions offer the widest array of features, including Bill Payment, Presentment, Transfers, Account Summaries, History, ATM locators, and much more. MShift Mobile Banking can be accessed from all carriers and device types, including cell phones, iPhone, Blackberry, Palm® and Pocket-PC PDAs, pagers, WAP, SMS, and voice devices. MShift also provides the only available Facebook Banking application – online banking directly tied into the Facebook environment. MShift’s Facebook banking application won the Online Banking Report’s “Best of the Web” award for 2007.

MShift (www.mshift.com) is headquartered in San Jose, California and can be reached via (408)437-2740 or via email at info@mshift.com.