"In what is undoubtedly a positive move for consumer safety, the European Central Bank has issued a set of draft recommendations for mobile banking and payments security. However, while agreed standards in an industry that suffered £40m in online fraud losses last year can only be seen as a good thing, mobile banking doesn’t just need to be robust; it needs to be user-friendly.
Security and usability however, can prove a tricky match. So, what can banks do to ensure they strike the right balance?" Continue Reading
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