The other day I read an article by Nancy Gohring on pcworld.com that discussed, UnWired Nation, a new entrant in to the mobile arena. The CEO Indraj Grill says, "he's found a way to get around the challenges involved in offering a data service to mobile phone customers: use voice instead."
I know it's early, but we had better keep an eye on the voice solution. We might be looking at yet another channel to integrate. (SMS, WAP, Rich UX, Voice??)
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