"Smartphone users in Hong Kong now have another mobile wallet option with the introduction of 3 Citi Wallet. The NFC-enabled solution is a collaboration between 3 Hong Kong, the mobile arm of Hutchison Telecommunications Holdings Ltd., and Citibank Hong Kong.
The solution enables contactless payments for amounts up to HK$1,000 per transaction. 3 Hong Kong said it's the only wallet in Hong Kong that supports Android and iOS operating systems; using the wallet with an iPhone requires an NFC sticker provided by Citibank." Continue Reading
Showing posts with label Citi Bank. Show all posts
Showing posts with label Citi Bank. Show all posts
Monday, November 4, 2013
Thursday, October 24, 2013
Citi Launches Tablet App for Commercial Clients
"Citi (C) is pulling the trigger on its commercial banking application for tablets -- CitiDirect BE Tablet.
The cousin of its similarly named mobile and desktop versions, CitiDirect BE for tablets does everything treasury clients might expect on their PCs.
The iPad app lets users schedule transactions, check accounts and authorize payments. Yet, all of these functions are optimized for touch-screen computing." Continue Reading
The iPad app lets users schedule transactions, check accounts and authorize payments. Yet, all of these functions are optimized for touch-screen computing." Continue Reading
Thursday, August 22, 2013
Mobile Banking Updates - Aug 22
Gilt’s new chief operating officer ran mobile banking at Citibank
"Gilt Groupe Inc., No. 54 in the Internet Retailer Top 500 Guide, has hired web banking executive and former Barnes & Noble Inc. vice president Tracey Weber as chief operating officer. Her responsibilities include Gilt City, which sells discounted tickets and services in several major cities, along with customer service, merchandise planning and other areas, including what the e-retailer calls “several new strategic initiatives.” She reports to CEO Michelle Peluso, who took over as chief executive late last year."
Mobile Devices Burying Banks in Data
"Banks have long struggled to make sense of the reams of customer data they collect across product lines. The rise of mobile banking is making this task even harder. The industry now has a litany of new data points to process. How many customers interact with their bank via the web browser on the mobile devices compared to those who use an app? How frequently do customers log into a bank account through their smartphones? How much time do they spend there? Are consumers completing the tasks they set out to do on their mobile phones or tablets, or are they giving up in frustration?"
Today's Mobile Banking Apps: Table Stakes or Cutting Edge
"There is no disputing that the U.S. mobile banking landscape is changing rapidly. Larger banks are setting the stage for broader market trends, while smaller banks (and even some regional players) play catch up in the development of new functionality. What are some of the top U.S. banks doing that is innovative and what has quickly become table stakes in a game of mobile app one-upsmanship? And is mobile banking innovation becoming a value-added differentiator that can drive new revenues?"
iovation and CEB TowerGroup to Detail Security Implications Around the Rapid Rise in Mobile Banking
"iovation, stopping Internet fraud and identifying good online customers with the world's most comprehensive device reputation database, today announced that it and CEB TowerGroup will detail the unique security risks that accompany the rapid adoption of mobile banking in an upcoming webinar. Max Anhoury, iovation's Vice President of Global Sales, and Jason Malo, Research Director at CEB TowerGroup, will host the webinar entitled "Mobile Banking Security: Risks and Consequences" on Wednesday, August 21, 2013, at 10 a.m. Pacific Daylight Time."
Fulda Area Credit Union Expands Relationship with Harland Financial Solutions to Include Core and Integrated Channel Solutions
"Harland Financial Solutions announced today that Fulda Area Credit Union has chosen its UltraData® Enterprise Core solution, along with additional integrated solutions from the company, including Cavion® Internet Banking, Cavion Voice Banking, Cavion Mobile Banking and the Servicing Director® loan servicing system. Fulda Area Credit Union, based in Fulda, Minn., selected Harland Financial Solutions to provide its members with high-touch service and to increase efficiency within the institution. The credit union currently utilizes Harland Financial Solutions' widely-used LaserPro® and DepositPro® compliant loan and deposit origination, account opening and documentation systems. By leveraging the integration among the existing and new solutions, Fulda will benefit from consolidated vendor management, a streamlined member experience across channels, and the opportunity to provide its members with new self-service options."
Brick-and-mortar branches still main source of business: bankers
"Brick-and-mortar branches are still the main source of business for banks and will continue to service a bulk of their customers, despite the emergence of alternative channels such as the Internet and mobile banking, bankers said. Banks have quickened expansion in the last few years, opening 6,300 branches in 2012-13, up more than fivefold from 1,200 in 2005-2006, according to a study by Boston Consulting Group (BCG) released at the banking conference in Mumbai organized by the Federation of Indian Chamber of Commerce and Industry (Ficci) and the Indian Banks’ Association (IBA)."
"Gilt Groupe Inc., No. 54 in the Internet Retailer Top 500 Guide, has hired web banking executive and former Barnes & Noble Inc. vice president Tracey Weber as chief operating officer. Her responsibilities include Gilt City, which sells discounted tickets and services in several major cities, along with customer service, merchandise planning and other areas, including what the e-retailer calls “several new strategic initiatives.” She reports to CEO Michelle Peluso, who took over as chief executive late last year."
Mobile Devices Burying Banks in Data
"Banks have long struggled to make sense of the reams of customer data they collect across product lines. The rise of mobile banking is making this task even harder. The industry now has a litany of new data points to process. How many customers interact with their bank via the web browser on the mobile devices compared to those who use an app? How frequently do customers log into a bank account through their smartphones? How much time do they spend there? Are consumers completing the tasks they set out to do on their mobile phones or tablets, or are they giving up in frustration?"
Today's Mobile Banking Apps: Table Stakes or Cutting Edge
"There is no disputing that the U.S. mobile banking landscape is changing rapidly. Larger banks are setting the stage for broader market trends, while smaller banks (and even some regional players) play catch up in the development of new functionality. What are some of the top U.S. banks doing that is innovative and what has quickly become table stakes in a game of mobile app one-upsmanship? And is mobile banking innovation becoming a value-added differentiator that can drive new revenues?"
iovation and CEB TowerGroup to Detail Security Implications Around the Rapid Rise in Mobile Banking
"iovation, stopping Internet fraud and identifying good online customers with the world's most comprehensive device reputation database, today announced that it and CEB TowerGroup will detail the unique security risks that accompany the rapid adoption of mobile banking in an upcoming webinar. Max Anhoury, iovation's Vice President of Global Sales, and Jason Malo, Research Director at CEB TowerGroup, will host the webinar entitled "Mobile Banking Security: Risks and Consequences" on Wednesday, August 21, 2013, at 10 a.m. Pacific Daylight Time."
Fulda Area Credit Union Expands Relationship with Harland Financial Solutions to Include Core and Integrated Channel Solutions
"Harland Financial Solutions announced today that Fulda Area Credit Union has chosen its UltraData® Enterprise Core solution, along with additional integrated solutions from the company, including Cavion® Internet Banking, Cavion Voice Banking, Cavion Mobile Banking and the Servicing Director® loan servicing system. Fulda Area Credit Union, based in Fulda, Minn., selected Harland Financial Solutions to provide its members with high-touch service and to increase efficiency within the institution. The credit union currently utilizes Harland Financial Solutions' widely-used LaserPro® and DepositPro® compliant loan and deposit origination, account opening and documentation systems. By leveraging the integration among the existing and new solutions, Fulda will benefit from consolidated vendor management, a streamlined member experience across channels, and the opportunity to provide its members with new self-service options."
Brick-and-mortar branches still main source of business: bankers
"Brick-and-mortar branches are still the main source of business for banks and will continue to service a bulk of their customers, despite the emergence of alternative channels such as the Internet and mobile banking, bankers said. Banks have quickened expansion in the last few years, opening 6,300 branches in 2012-13, up more than fivefold from 1,200 in 2005-2006, according to a study by Boston Consulting Group (BCG) released at the banking conference in Mumbai organized by the Federation of Indian Chamber of Commerce and Industry (Ficci) and the Indian Banks’ Association (IBA)."
Wednesday, June 26, 2013
Mobile Banking Updates - June 26
App of the day: Barclays Mobile Banking review (Android)
"It makes the world go round but you can't buy love with it. It walks, it talks, it's the root of all evil, but all we want is dirty cash. The country has none, but fortunately banks do, and some of that filthy lucre goes into app development. Mother always said that if you look after the pennies, the pounds would look after themselves, and this app might just make that easier. Today, we're looking at Barclays Mobile Banking."
Banks Turn to Fees to Make Mobile Pay
"At the recent Mobile Banking Summit in Miami, a question bankers raised several times was, how do we make money off mobile banking? Mobile app development projects can cost $1 million to $5 million, and often boards and executive committees want to see some kind of return on investment before approving such projects."
Putting Digital ‘Tech Champs’ in Every Branch Location
"Hands-on demonstrations can convince wary consumers that digital banking tools are both safe and simple. Millions of consumers have gleefully jumped on the online and mobile banking bandwagon. But there are millions more who still haven’t. What’s holding them back? Among those yet to embrace modern, web-based banking channels, some admit they are intimidated by new technologies, while others say they distrust the security of internet-connected devices particularly for financial activities."
Mobile Banking Exec Tracey Weber to Leave Citi
"Tracey Weber, Bank Technology News' Mobile Banker of the Year for 2012, is planning to leave Citigroup at the end of June. The bank says she is leaving "to pursue other interests." (Weber was not available to comment.) Her position — head of the North America Internet and Mobile and Global Product team — will be filled by Melissa Stevens, a 15-year veteran of the bank."
Mobile banking gets smarter
"Dan Brower fished a much-awaited check from his mailbox but didn’t have time to swing by his bank’s branch. So the Kansas City resident fired up his two-week-old iPhone, and with just a flick of his finger — disappointment. Commerce Bank’s mobile banking application doesn’t accept deposits. 'It’s funny because with PayPal’s app, you can take a picture of your check and put it in your PayPal account,' Brower said. Mobile banking apps are widely available, they don’t all do the same things. A photo-based check deposit tool is coming soon to Commerce’s bank app."
TD Bank's Mobile Site, ATMs Running Again After Hour-Long Outage
"TD Bank (TD) is back up and running again after an internal glitch downed its mobile banking site and in-store ATMs Tuesday afternoon, temporarily impacting customers’ ability to withdraw cash and check their balances. A spokesperson for the Toronto-based bank confirmed the outage and said it was related to an internal system glitch, not a cyber attack like the one responsible for hitting TD's consumer website in March. The system went down around 3:30 p.m. ET on Tuesday and resurfaced about an hour later. While its-store computers were down, TD said it used a manual system to handle customer business."
"It makes the world go round but you can't buy love with it. It walks, it talks, it's the root of all evil, but all we want is dirty cash. The country has none, but fortunately banks do, and some of that filthy lucre goes into app development. Mother always said that if you look after the pennies, the pounds would look after themselves, and this app might just make that easier. Today, we're looking at Barclays Mobile Banking."
Banks Turn to Fees to Make Mobile Pay
"At the recent Mobile Banking Summit in Miami, a question bankers raised several times was, how do we make money off mobile banking? Mobile app development projects can cost $1 million to $5 million, and often boards and executive committees want to see some kind of return on investment before approving such projects."
Putting Digital ‘Tech Champs’ in Every Branch Location
"Hands-on demonstrations can convince wary consumers that digital banking tools are both safe and simple. Millions of consumers have gleefully jumped on the online and mobile banking bandwagon. But there are millions more who still haven’t. What’s holding them back? Among those yet to embrace modern, web-based banking channels, some admit they are intimidated by new technologies, while others say they distrust the security of internet-connected devices particularly for financial activities."
Mobile Banking Exec Tracey Weber to Leave Citi
"Tracey Weber, Bank Technology News' Mobile Banker of the Year for 2012, is planning to leave Citigroup at the end of June. The bank says she is leaving "to pursue other interests." (Weber was not available to comment.) Her position — head of the North America Internet and Mobile and Global Product team — will be filled by Melissa Stevens, a 15-year veteran of the bank."
Mobile banking gets smarter
"Dan Brower fished a much-awaited check from his mailbox but didn’t have time to swing by his bank’s branch. So the Kansas City resident fired up his two-week-old iPhone, and with just a flick of his finger — disappointment. Commerce Bank’s mobile banking application doesn’t accept deposits. 'It’s funny because with PayPal’s app, you can take a picture of your check and put it in your PayPal account,' Brower said. Mobile banking apps are widely available, they don’t all do the same things. A photo-based check deposit tool is coming soon to Commerce’s bank app."
TD Bank's Mobile Site, ATMs Running Again After Hour-Long Outage
"TD Bank (TD) is back up and running again after an internal glitch downed its mobile banking site and in-store ATMs Tuesday afternoon, temporarily impacting customers’ ability to withdraw cash and check their balances. A spokesperson for the Toronto-based bank confirmed the outage and said it was related to an internal system glitch, not a cyber attack like the one responsible for hitting TD's consumer website in March. The system went down around 3:30 p.m. ET on Tuesday and resurfaced about an hour later. While its-store computers were down, TD said it used a manual system to handle customer business."
Labels:
Barclays,
Brandon McGee,
Citi Bank,
Mobile banking,
TD Bank,
Tracey Weber
Sunday, May 19, 2013
Mobile Banking Updates - May 19
EyeVerify Rolls Out Authentication Service for Mobile Banking
"EyeVerify, a maker of identity management software for mobile banking, is rolling out its service to the financial industry. The Kansas City-based company said Monday that banks, payments providers and other businesses can use its EyePrint system to secure accounts, authenticate transactions and restrict access to systems. EyePrint renders the optical equivalent of a fingerprint by matching blood vessels in the whites of people's eyes to verify their identity automatically."
Mobile Banking Explodes and Keynote Announces Who Does It Best – One Billion Mobile Banking Consumers Expected by 2017
"Keynote® (KEYN), the global leader in Internet and mobile cloud testing and monitoring, today announced the results of the Spring 2013 edition of the Keynote Mobile Banking Scorecard, first launched in 2011 and the standard in benchmarking consumer mobile banking offerings."
Citi sets sights on international markets to cement mobile banking focus
"Financial institution Citi is rolling out its iPad application internationally to reach new groups of consumers and show them how mobile banking works. Citi has rolled out the iPad app to Russia and Hong Kong as part of a bigger marketing strategy to expand its global footprint this year. Mobile has played a key role for Citi over the past few years to help clients manage their accounts from their handsets."
APWG Report: Mobile Device Crimeware Evolves into Global Criminal Marketplace in Response to Mobile Payment and Banking Expansion
"The sprawling mobile devices marketplace has spawned an industrialized mobile financial fraud plexus that today drives increasingly sophisticated criminal technical innovation to exploit the mobile devices explosion. And it is funded by increasing revenues derived from potent new developments in mobile malware, a new APWG report released concludes. In a “post-PC” era, mobile devices increasingly present an attractive, practical and economical alternative to traditional desktops. In the coming years, global mobile payments are predicted to exceed $1.3 trillion, moreover, presenting a mother load of opportunity for cybercrime gangs who appreciate the vulnerabilities of these peripatetic communications and computing platforms, the APWG’s analysis reports."
Refundo Launches Mobile Banking App at FinovateSpring 2013
"Refundo, a national provider of financial services to the underserved, launched its widely-anticipated mobile banking app today at FinovateSpring 2013, which is now available for free download on the App Store. FinovateSpring is a demo-based conference for innovative startups and established companies in the fields of banking and financial technology, and is held today at the Design Concourse Exhibition Center in San Francisco."
Chase Tops Keynote's Mobile Banking Scorecard for Third Time in a Row
"Chase took top honors in the Keynote Mobile Banking Scorecard for overall mobile web experience in Q1 2013. This is Chase's third consecutive win in Keynote's ranking of mobile offerings among the 15 largest U.S. banks. In the latest Keynote Scorecard, Chase ranked #1 in two of four categories - Functionality and Ease of Use - to take the top spot overall."
Be smart about mobile banking
"Mobile banking represents a huge leap forward in the area of banking convenience. It also represents a huge risk to your personal information. Here’s how to minimize the risk and enjoy the convenience. Getting up-to-the-minute account information and having immediate access to funds via a mobile device is one of the great technical accomplishments of banking. The problem is that without adequate security precaution, this ease of access can be available to people who have no right to it. To protect yourself, a person does well to do two things:"
"EyeVerify, a maker of identity management software for mobile banking, is rolling out its service to the financial industry. The Kansas City-based company said Monday that banks, payments providers and other businesses can use its EyePrint system to secure accounts, authenticate transactions and restrict access to systems. EyePrint renders the optical equivalent of a fingerprint by matching blood vessels in the whites of people's eyes to verify their identity automatically."
Mobile Banking Explodes and Keynote Announces Who Does It Best – One Billion Mobile Banking Consumers Expected by 2017
"Keynote® (KEYN), the global leader in Internet and mobile cloud testing and monitoring, today announced the results of the Spring 2013 edition of the Keynote Mobile Banking Scorecard, first launched in 2011 and the standard in benchmarking consumer mobile banking offerings."
Citi sets sights on international markets to cement mobile banking focus
"Financial institution Citi is rolling out its iPad application internationally to reach new groups of consumers and show them how mobile banking works. Citi has rolled out the iPad app to Russia and Hong Kong as part of a bigger marketing strategy to expand its global footprint this year. Mobile has played a key role for Citi over the past few years to help clients manage their accounts from their handsets."
APWG Report: Mobile Device Crimeware Evolves into Global Criminal Marketplace in Response to Mobile Payment and Banking Expansion
"The sprawling mobile devices marketplace has spawned an industrialized mobile financial fraud plexus that today drives increasingly sophisticated criminal technical innovation to exploit the mobile devices explosion. And it is funded by increasing revenues derived from potent new developments in mobile malware, a new APWG report released concludes. In a “post-PC” era, mobile devices increasingly present an attractive, practical and economical alternative to traditional desktops. In the coming years, global mobile payments are predicted to exceed $1.3 trillion, moreover, presenting a mother load of opportunity for cybercrime gangs who appreciate the vulnerabilities of these peripatetic communications and computing platforms, the APWG’s analysis reports."
Refundo Launches Mobile Banking App at FinovateSpring 2013
"Refundo, a national provider of financial services to the underserved, launched its widely-anticipated mobile banking app today at FinovateSpring 2013, which is now available for free download on the App Store. FinovateSpring is a demo-based conference for innovative startups and established companies in the fields of banking and financial technology, and is held today at the Design Concourse Exhibition Center in San Francisco."
Chase Tops Keynote's Mobile Banking Scorecard for Third Time in a Row
"Chase took top honors in the Keynote Mobile Banking Scorecard for overall mobile web experience in Q1 2013. This is Chase's third consecutive win in Keynote's ranking of mobile offerings among the 15 largest U.S. banks. In the latest Keynote Scorecard, Chase ranked #1 in two of four categories - Functionality and Ease of Use - to take the top spot overall."
Be smart about mobile banking
"Mobile banking represents a huge leap forward in the area of banking convenience. It also represents a huge risk to your personal information. Here’s how to minimize the risk and enjoy the convenience. Getting up-to-the-minute account information and having immediate access to funds via a mobile device is one of the great technical accomplishments of banking. The problem is that without adequate security precaution, this ease of access can be available to people who have no right to it. To protect yourself, a person does well to do two things:"
Thursday, February 7, 2013
Mobile Banking Updates - Feb 7
Mobile Banking Trends To Watch Out For In 2013
"Mobile banking has evolved tremendously over the past years. As we move into 2013, there are a few key trends that we will see emerge and gain momentum. We believe that voice will be part of all enterprise class mobile applications in the next 3 to 5 years and will do more than just replace typing. Apple’s personal voice assistant Siri is just the beginning, and soon we will see a number of new speech-enabled uses and applications for the banking industry. Voice provides a much deeper interaction mechanism than just typing or going to a particular screen on your phone app or online. Humans use voice to communicate much more naturally than typing and have been doing so for several millenniums."
Compass Plus Releases White Paper on Mobile Banking
"Compass Plus, an international provider of retail banking software and electronic payments systems to financial institutions, has released a white paper, Mobile Banking: One Size Doesn’t Fit All, which examines why mobile banking should be a fundamental part of a financial institution’s a long term strategy to encourage customer acquisition and retention. According to the paper, financial institutions’ success hinges on staying relevant to consumers by adding value to the banking relationship and adapting to fulfil changing needs, such as the ever-growing demand for mobile banking services. Although innovation has been focused on the mobile banking channel in recent years, research shows that mobile banking still offers the least positive customer experience. Financial institutions must work to close the gap between the expectation and the experience."
Online Banking Design Succeeds or Fails on Feedback, Details: Citi's Weber
"After Forrester Research dubbed Citi's online banking site the best in the U.S. last week, we spoke with Tracey Weber, Citigroup's head of internet and mobile banking and Bank Technology News' Mobile Banker of the Year for 2012, about the bank's latest initiatives. 'We're feeling good, but there's always more to do,' she says. 'We did a big redesign in October 2011 and then did a lot of field work last year. We've evolved the design a lot this year in places, especially where we had customer feedback about things that could be played up and optimized.'"
Going Mobile and Your SAP Investment, Advantages - Risks
"If I was a Financial Director of a medium to large sized business there should be some alarm bells going off right now concerning moving to mobile devices. Especially if you have invested a huge sum of money on SAP, looking beyond FI/CO modules, any mobile initiative by the company could make large parts of the SAP system redundant for hours on end to users if you are not careful as users have the wrong technology in their hands. So let's look at the concerns;"
IIICTECH Develops Wink Mobile Banking App For Real-Time Overdraft Monitoring
"In the past 2 years alone, Americans spent nearly $70 billion in overdraft fees – no, that’s not a typo. How is this even remotely possible? It’s simple. It’s cumbersome to check your account balance while in the checkout line with your hands full. It’s a nuisance, at times, to have to log in to your banking app and navigate to your account balance every time you walk into a retail store. Every time. This is where IIICTECH’s (read: 3 C Tech) patent-pending app for iOS comes into play. WINK is expected to be a mobile app that delivers your account balance info once you walk into a retail shop. It seeks to eliminate having to repeatedly login with your password the next time you decide to grab a cup of coffee at your local java house. In essence, you get what you need, when you need it and helps in becoming a more conscious consumer."
Juniper: Banking is now mobile and branchless
"Mobile banking forms an essential component of the overall mobile commerce industry, wherein the two are closely interrelated. Empowering users to make account transactions whilst on the move, mobile banking enables supplementary mobile commerce actions to be undertaken as a function of a mobile wallet. Equally, a consumer adopting the mobile phone to make payments reinforces a mutual mentality in which individuals increasingly consider the device as a comprehensive financial tool, and subsequently naturalizes its use for ancillary payment actions such as banking. For example, although making a contactless NFC payment for a train or metro ticket is not mobile banking, the recurrent act of paying with a mobile device allows the customer to become more comfortable, and to then find related and additional transactions a more efficient undertaking via their mobile."
"Mobile banking has evolved tremendously over the past years. As we move into 2013, there are a few key trends that we will see emerge and gain momentum. We believe that voice will be part of all enterprise class mobile applications in the next 3 to 5 years and will do more than just replace typing. Apple’s personal voice assistant Siri is just the beginning, and soon we will see a number of new speech-enabled uses and applications for the banking industry. Voice provides a much deeper interaction mechanism than just typing or going to a particular screen on your phone app or online. Humans use voice to communicate much more naturally than typing and have been doing so for several millenniums."
Compass Plus Releases White Paper on Mobile Banking
"Compass Plus, an international provider of retail banking software and electronic payments systems to financial institutions, has released a white paper, Mobile Banking: One Size Doesn’t Fit All, which examines why mobile banking should be a fundamental part of a financial institution’s a long term strategy to encourage customer acquisition and retention. According to the paper, financial institutions’ success hinges on staying relevant to consumers by adding value to the banking relationship and adapting to fulfil changing needs, such as the ever-growing demand for mobile banking services. Although innovation has been focused on the mobile banking channel in recent years, research shows that mobile banking still offers the least positive customer experience. Financial institutions must work to close the gap between the expectation and the experience."
Online Banking Design Succeeds or Fails on Feedback, Details: Citi's Weber
"After Forrester Research dubbed Citi's online banking site the best in the U.S. last week, we spoke with Tracey Weber, Citigroup's head of internet and mobile banking and Bank Technology News' Mobile Banker of the Year for 2012, about the bank's latest initiatives. 'We're feeling good, but there's always more to do,' she says. 'We did a big redesign in October 2011 and then did a lot of field work last year. We've evolved the design a lot this year in places, especially where we had customer feedback about things that could be played up and optimized.'"
Going Mobile and Your SAP Investment, Advantages - Risks
"If I was a Financial Director of a medium to large sized business there should be some alarm bells going off right now concerning moving to mobile devices. Especially if you have invested a huge sum of money on SAP, looking beyond FI/CO modules, any mobile initiative by the company could make large parts of the SAP system redundant for hours on end to users if you are not careful as users have the wrong technology in their hands. So let's look at the concerns;"
IIICTECH Develops Wink Mobile Banking App For Real-Time Overdraft Monitoring
"In the past 2 years alone, Americans spent nearly $70 billion in overdraft fees – no, that’s not a typo. How is this even remotely possible? It’s simple. It’s cumbersome to check your account balance while in the checkout line with your hands full. It’s a nuisance, at times, to have to log in to your banking app and navigate to your account balance every time you walk into a retail store. Every time. This is where IIICTECH’s (read: 3 C Tech) patent-pending app for iOS comes into play. WINK is expected to be a mobile app that delivers your account balance info once you walk into a retail shop. It seeks to eliminate having to repeatedly login with your password the next time you decide to grab a cup of coffee at your local java house. In essence, you get what you need, when you need it and helps in becoming a more conscious consumer."
Juniper: Banking is now mobile and branchless
"Mobile banking forms an essential component of the overall mobile commerce industry, wherein the two are closely interrelated. Empowering users to make account transactions whilst on the move, mobile banking enables supplementary mobile commerce actions to be undertaken as a function of a mobile wallet. Equally, a consumer adopting the mobile phone to make payments reinforces a mutual mentality in which individuals increasingly consider the device as a comprehensive financial tool, and subsequently naturalizes its use for ancillary payment actions such as banking. For example, although making a contactless NFC payment for a train or metro ticket is not mobile banking, the recurrent act of paying with a mobile device allows the customer to become more comfortable, and to then find related and additional transactions a more efficient undertaking via their mobile."
Labels:
Brandon McGee,
Citi Bank,
Compass Plus,
IIICTECH,
Juniper,
Mobile banking,
WINK
Monday, July 16, 2012
Mobile Banking Updates - Jul 16
Mobile banking, once a gee whiz feature, is becoming ubiquitous
"Mobile banking, which not long ago was the next new thing, is quickly becoming a must-have service for area banks and credit unions. Just in the past few months, a number of financial institutions with a presence in the Triangle have enabled their smartphone-wielding customers to transfer funds, look up their balances, pay bills and handle other banking chores while on the go."
The Mobile Value Chain Challenge
"When the first mobile banking services launched in the late 90’s, the technology was way ahead of consumers – both their needs and access to the technology. Internet banking was still being established and so banks and consumers were still building confidence in accessing their accounts remotely. More importantly, whilst it was technologically possible to create a WAP banking site, most consumers didn’t have a WAP capable phone, and even those who did, the user experience was very poor."
Mobile Banking Advocates Open North American Unit
"Mobey Forum North America will bring together experts in the industry to resolve issues affecting mobile financial services, the group said Monday. Members will include representatives from American Express (AXP), Bank of America (BAC), Capital One Financial (COF), CIBC (CM), MasterCard (MA), TD Bank Group (TD), U.S. Bancorp (USB) and Visa (NYSE:V)."
Citi's Endorsement Could Be Huge For Facebook's Online Banking Push
"We recently commented on Facebook’s rumored interest in the online social banking space, which seems to be the next logical progression after internet and mobile banking offerings from major banks have firmly taken root. Apparently, Citibank may already be working such a social banking offering on the Facebook platform."
ATM Cash Withdrawals Go Cardless With Mobile Banking App
"Customers of RBS and NatWest, two major UK banks, can ditch their debit cards for their mobile phones. Thanks to a new innovation, customers can use the ‘GetCash’ service to pull cash from ATMs without needing a debit card. GetCash offers customers an easy fix for lost or forgotten cards, a way to get cash quickly to family members or friends in need, or a choice of leaving their wallets at home."
Barclays unveils latest mobile banking application
"Barclays has kicked off a new free mobile banking solution, which facilitates its customers to have simple access and a way of managing their accounts while traveling. The UK based lender said that the mobile banking application is available on its site at no cost, which will enable the bank's personal and small business customers to view their balances and last 30 transactions, make transfers between accounts, pay bills and find branches or Barclays ATMs."
"Mobile banking, which not long ago was the next new thing, is quickly becoming a must-have service for area banks and credit unions. Just in the past few months, a number of financial institutions with a presence in the Triangle have enabled their smartphone-wielding customers to transfer funds, look up their balances, pay bills and handle other banking chores while on the go."
The Mobile Value Chain Challenge
"When the first mobile banking services launched in the late 90’s, the technology was way ahead of consumers – both their needs and access to the technology. Internet banking was still being established and so banks and consumers were still building confidence in accessing their accounts remotely. More importantly, whilst it was technologically possible to create a WAP banking site, most consumers didn’t have a WAP capable phone, and even those who did, the user experience was very poor."
Mobile Banking Advocates Open North American Unit
"Mobey Forum North America will bring together experts in the industry to resolve issues affecting mobile financial services, the group said Monday. Members will include representatives from American Express (AXP), Bank of America (BAC), Capital One Financial (COF), CIBC (CM), MasterCard (MA), TD Bank Group (TD), U.S. Bancorp (USB) and Visa (NYSE:V)."
Citi's Endorsement Could Be Huge For Facebook's Online Banking Push
"We recently commented on Facebook’s rumored interest in the online social banking space, which seems to be the next logical progression after internet and mobile banking offerings from major banks have firmly taken root. Apparently, Citibank may already be working such a social banking offering on the Facebook platform."
ATM Cash Withdrawals Go Cardless With Mobile Banking App
"Customers of RBS and NatWest, two major UK banks, can ditch their debit cards for their mobile phones. Thanks to a new innovation, customers can use the ‘GetCash’ service to pull cash from ATMs without needing a debit card. GetCash offers customers an easy fix for lost or forgotten cards, a way to get cash quickly to family members or friends in need, or a choice of leaving their wallets at home."
Barclays unveils latest mobile banking application
"Barclays has kicked off a new free mobile banking solution, which facilitates its customers to have simple access and a way of managing their accounts while traveling. The UK based lender said that the mobile banking application is available on its site at no cost, which will enable the bank's personal and small business customers to view their balances and last 30 transactions, make transfers between accounts, pay bills and find branches or Barclays ATMs."
Labels:
Barclays,
Brandon McGee,
Citi Bank,
Mobey Forum,
Mobile banking,
mobile payments,
NatWest,
RBS
Friday, June 8, 2012
Mobile Banking Updates - Jun 8
With Mobile, Integration is Everything: Q&A With KeyBank's Dean Ilijasic
"In the scramble to meet customer demand for mobile banking, deploying a mobile channel can easily become a siloed exercise. Not so for Cleveland-based KeyBank ($86 billion in total assets), where emphasis on the tight integration of all channels also drives mobile development. Bank Systems & Technology contributor Anne Rawland Gabriel spoke recently with Dean Ilijasic, senior vice president and director of consumer and small business innovation at Key, about the significance of mobile to the bank's multi-channel strategy and where it plans to go from here."
Capital One Deals Beamed Direct To Your Phone
"Capital One remains one of the most popular card issuers within Outlaw's credit card offers portal. Compare our favorite new credit cards from the bank this month, and apply online, right here. Aside from their customer service, I like the bank's willingness to jump on new technologies and trends before some of the more conservative, slow-moving banks do so. Their new mobile banking & deals app is a prime example of this..."
Upwardly Mobile
"When Tracey Weber first came to our office to shoot a video, a year ago, she proudly showed off the new iPad app her team had just finished developing. She was obviously getting things done despite the classic challenges of working in a large, matrixed organization. She brought along Andres Wolberg-Stok, a smart and articulate colleague who has also shown thought leadership in the industry - every mobile banker of the year needs a strong team behind her. Under Weber's watch, along with being one of the first banks to introduce an iPad app, Citi is among the first to have a Kindle app; it was also the first bank to team up with Google on its mobile wallet, which still has the potential to be a leading mobile payment solution."
Online Banking vs. Mobile Banking
"While PC-based online banking is not much older than a high school student, mobile banking is still in elementary school. With the proliferation of smartphones, however, online banking's younger sibling is quickly catching up to the slightly more established option. Banking through your PC's web browser offers a full menu of services. You can easily and conveniently schedule payments, transfer funds, add new payees, open new accounts, apply for loans, view current and past statements, and access information about specific checks that have been deposited. A PC or Mac allows you to view an extensive array of details and options, giving you full control of your accounts."
MoneyDesktop Signs Seventeen More Credit Unions and will Enhance Member Online Banking with PFM
"Credit unions nationwide are implementing PFM at an increasingly rapid pace as they recognize its critical role in online and mobile banking. Seventeen more credit unions are adding PFM to online banking and all have selected the platform provided by MoneyDesktop, a leader in PFM and an innovator that is redefining the way that people interact with their finances and with financial institutions. Today's announcement is another signal that account aggregation and PFM are must-have components to online and mobile banking."
Monetizing Mobile Check Deposit
"Winston-Salem, N.C.-based BB&T Corp. may be a super-regional, but the bank's acquisitive yet conservative deal-making has garnered it national notice in industry and analyst circles. BB&T has in the last 10 years more than doubled its assets to $174.8 billion, making it one of the largest regionals in the world and the 13th largest bank in the U.S. Taking over the deposits and branches of failed Colonial BancGroup in 2009 from FDIC enabled BB&T to crack the U.S. top 10 in rankings of deposits; the bank has $124.2 billion currently. It also boosted BB&T's presence in Alabama, Georgia and Florida, while giving the institution a foothold in Texas."
"In the scramble to meet customer demand for mobile banking, deploying a mobile channel can easily become a siloed exercise. Not so for Cleveland-based KeyBank ($86 billion in total assets), where emphasis on the tight integration of all channels also drives mobile development. Bank Systems & Technology contributor Anne Rawland Gabriel spoke recently with Dean Ilijasic, senior vice president and director of consumer and small business innovation at Key, about the significance of mobile to the bank's multi-channel strategy and where it plans to go from here."
Capital One Deals Beamed Direct To Your Phone
"Capital One remains one of the most popular card issuers within Outlaw's credit card offers portal. Compare our favorite new credit cards from the bank this month, and apply online, right here. Aside from their customer service, I like the bank's willingness to jump on new technologies and trends before some of the more conservative, slow-moving banks do so. Their new mobile banking & deals app is a prime example of this..."
Upwardly Mobile
"When Tracey Weber first came to our office to shoot a video, a year ago, she proudly showed off the new iPad app her team had just finished developing. She was obviously getting things done despite the classic challenges of working in a large, matrixed organization. She brought along Andres Wolberg-Stok, a smart and articulate colleague who has also shown thought leadership in the industry - every mobile banker of the year needs a strong team behind her. Under Weber's watch, along with being one of the first banks to introduce an iPad app, Citi is among the first to have a Kindle app; it was also the first bank to team up with Google on its mobile wallet, which still has the potential to be a leading mobile payment solution."
Online Banking vs. Mobile Banking
"While PC-based online banking is not much older than a high school student, mobile banking is still in elementary school. With the proliferation of smartphones, however, online banking's younger sibling is quickly catching up to the slightly more established option. Banking through your PC's web browser offers a full menu of services. You can easily and conveniently schedule payments, transfer funds, add new payees, open new accounts, apply for loans, view current and past statements, and access information about specific checks that have been deposited. A PC or Mac allows you to view an extensive array of details and options, giving you full control of your accounts."
MoneyDesktop Signs Seventeen More Credit Unions and will Enhance Member Online Banking with PFM
"Credit unions nationwide are implementing PFM at an increasingly rapid pace as they recognize its critical role in online and mobile banking. Seventeen more credit unions are adding PFM to online banking and all have selected the platform provided by MoneyDesktop, a leader in PFM and an innovator that is redefining the way that people interact with their finances and with financial institutions. Today's announcement is another signal that account aggregation and PFM are must-have components to online and mobile banking."
Monetizing Mobile Check Deposit
"Winston-Salem, N.C.-based BB&T Corp. may be a super-regional, but the bank's acquisitive yet conservative deal-making has garnered it national notice in industry and analyst circles. BB&T has in the last 10 years more than doubled its assets to $174.8 billion, making it one of the largest regionals in the world and the 13th largest bank in the U.S. Taking over the deposits and branches of failed Colonial BancGroup in 2009 from FDIC enabled BB&T to crack the U.S. top 10 in rankings of deposits; the bank has $124.2 billion currently. It also boosted BB&T's presence in Alabama, Georgia and Florida, while giving the institution a foothold in Texas."
Labels:
BBandT,
Brandon McGee,
Capital One,
Citi Bank,
Key Bank,
Mobile banking,
MoneyDesktop
Sunday, May 20, 2012
Mobile Banking Updates - May 21
Forrester: How do the top U.S. banks rank in their mobile services?
"Mobile is the new black: In 2011, the number of smartphone subscriptions in the U.S. grew by about 50 percent. Today, U.S. smartphone penetration is approximately 40 percent. This technological sea change is having an impact on the banking industry: In the past five years, U.S. mobile banking adoption has more than quadrupled, hitting 17 percent by the end of 2011. This represents a compound annual growth rate (CAGR) of more than 33 percent."
Finovate Spring 2012: Digital Financial Services Innovation
"I attended Finovatethis week to get a preview of new financial services digital technology vendors. I say preview because if you have ever been to Finovate, you know it’s a little like speed dating, where 63 vendors have 7 minutes each to show you their best moves. The themes at Finovate this year were not much different as previous years with the focus being on mobile banking, personal financial management, and payments. However, this year, a few new topics emerged: rewards, coupons, and mobile banking services for Pre-Paid Visas customers. Apparently, Pre-Paid Visas are the new black."
What will be the biggest mobile banking trends of 2012?
"Pieter De Villiers - CEO of Clickatell - told MyBroadband BusinessTech that the biggest mobile banking trends this year will be person-to-person payments, mobile cheque capture and customised apps. As you can see, businesstech.co.za is a South African site, but Clickatell is a global company - 'the largest Online SMS Gateway covering 819 networks in 221 countries and territories'."
RBS Citizens Financial Group, Inc. Extends Mobile Banking to Android(TM), Expands Online Banking and Mobile Banking Platforms
"RBS Citizens Financial Group, Inc. today unveiled enhanced online and mobile banking platforms for Citizens Bank and Charter One customers, with updates including person-to-person payments on the web and expanded mobile functionality that is now available to Android users in addition to iPhone users. 'Our customers have embraced the ease and convenience of online and mobile banking, and these enhancements are a direct result of our commitment to invest in the services that customers tell us are important to them,' said Brad Conner, Vice Chairman of Consumer Banking, RBS Citizens Financial Group. 'People are busier than ever, and we are committed to putting our customers in control and showing them how to take care of their banking needs anytime and anywhere.'"
Global Study Identifies Impact of Smartphone Use on Mobile Banking and Payments
"A study of mobile banking and payment adoption rates in 14 countries by ACI Worldwide ACIW -1.30% and Aite Group has discovered a new category of consumer, known as Smartphonatics, that is driving the demand for mobile payments and banking. A Smartphonatic is someone who changes their shopping, financial and payment behavior as a result of owning a smartphone. The report identifies a stark difference between mobile adoption among Smartphonatics and other consumers: while 80 percent of Smartphonatics have used their smartphones for mobile banking only one-third of non-Smartphonatics report doing so. Similarly 70 percent of Smartphonatics have used their smartphones for mobile payments, less than a quarter of non-Smartphonatics have done so."
Citi to Sponsor U.S. Olympic Team, in Campaign Promoting Mobile Banking
"For the first time, Citi will sponsor the United States Olympic and Paralympic teams, in an effort that includes an advertising campaign that will begin on Monday to help the company support athletes and advertise its mobile-banking products. It joins a number of other financial-services firms as an Olympics sponsor, including Visa."
"Mobile is the new black: In 2011, the number of smartphone subscriptions in the U.S. grew by about 50 percent. Today, U.S. smartphone penetration is approximately 40 percent. This technological sea change is having an impact on the banking industry: In the past five years, U.S. mobile banking adoption has more than quadrupled, hitting 17 percent by the end of 2011. This represents a compound annual growth rate (CAGR) of more than 33 percent."
Finovate Spring 2012: Digital Financial Services Innovation
"I attended Finovatethis week to get a preview of new financial services digital technology vendors. I say preview because if you have ever been to Finovate, you know it’s a little like speed dating, where 63 vendors have 7 minutes each to show you their best moves. The themes at Finovate this year were not much different as previous years with the focus being on mobile banking, personal financial management, and payments. However, this year, a few new topics emerged: rewards, coupons, and mobile banking services for Pre-Paid Visas customers. Apparently, Pre-Paid Visas are the new black."
What will be the biggest mobile banking trends of 2012?
"Pieter De Villiers - CEO of Clickatell - told MyBroadband BusinessTech that the biggest mobile banking trends this year will be person-to-person payments, mobile cheque capture and customised apps. As you can see, businesstech.co.za is a South African site, but Clickatell is a global company - 'the largest Online SMS Gateway covering 819 networks in 221 countries and territories'."
RBS Citizens Financial Group, Inc. Extends Mobile Banking to Android(TM), Expands Online Banking and Mobile Banking Platforms
"RBS Citizens Financial Group, Inc. today unveiled enhanced online and mobile banking platforms for Citizens Bank and Charter One customers, with updates including person-to-person payments on the web and expanded mobile functionality that is now available to Android users in addition to iPhone users. 'Our customers have embraced the ease and convenience of online and mobile banking, and these enhancements are a direct result of our commitment to invest in the services that customers tell us are important to them,' said Brad Conner, Vice Chairman of Consumer Banking, RBS Citizens Financial Group. 'People are busier than ever, and we are committed to putting our customers in control and showing them how to take care of their banking needs anytime and anywhere.'"
Global Study Identifies Impact of Smartphone Use on Mobile Banking and Payments
"A study of mobile banking and payment adoption rates in 14 countries by ACI Worldwide ACIW -1.30% and Aite Group has discovered a new category of consumer, known as Smartphonatics, that is driving the demand for mobile payments and banking. A Smartphonatic is someone who changes their shopping, financial and payment behavior as a result of owning a smartphone. The report identifies a stark difference between mobile adoption among Smartphonatics and other consumers: while 80 percent of Smartphonatics have used their smartphones for mobile banking only one-third of non-Smartphonatics report doing so. Similarly 70 percent of Smartphonatics have used their smartphones for mobile payments, less than a quarter of non-Smartphonatics have done so."
Citi to Sponsor U.S. Olympic Team, in Campaign Promoting Mobile Banking
"For the first time, Citi will sponsor the United States Olympic and Paralympic teams, in an effort that includes an advertising campaign that will begin on Monday to help the company support athletes and advertise its mobile-banking products. It joins a number of other financial-services firms as an Olympics sponsor, including Visa."
Labels:
ACI,
Brandon McGee,
Citi Bank,
Clickatell,
Finovate,
Mobile banking,
mobile payments,
RBS
Sunday, May 6, 2012
Mobile Banking Updates - May 6
Citi exec: Intersection of mobile and engagement happens on tablets
"A Citi executive at Mobile Commerce Daily’s Mcommerce Summit: State of Mobile Commerce 2012 conference yesterday said that tablets are driving a much deeper level of engagement with customers than smartphones. During the “Citi: Beyond Mobile Banking: The New Role of Tablets” session, the executive said tablet users have longer session lengths than smartphone users. The exec also reported that Citi has seen thousands of customers sign up for online banking for the first time via the financial institution’s iPad application."
‘Mobile banking key for customer loyalty’
"The prediction in the World Retail Banking Report 2012 warned that innovation in mobile banking was currently being hampered by security concerns. The report claimed that mobile banking could help promote customer loyalty. It said: 'The industry as a whole needs to establish a presence in mobile simply to ensure it doesn’t lose market share to non-bank entities seeking to take advantage of mobile’s ubiquity and convenience to offer banking services.'"
NACHA Speakers Say Mobile Is Redefining Banking Relationships: Onsite Coverage
"Call what is occurring now “the digital transformation of financial services,” said Geoff Knapp, a presenter at NACHA’s PAYMENTS 2012 conference and a vice president at Fiserv. His point: mobile is about much more than a new channel. In many, profound ways it is remaking the consumer’s relationship with his/her financial institution."
Mobile banking to rescue under-banked communities
"The notion that mobile banking looms as a life-altering technology service is usually discussed in the context of the developing world. But the idea is relevant as well when it comes to under-banked communities right here in the United States."
Monetizing Mobile Banking Services: Global Banks Compete, but how Will They Succeed?
"Over the next 5 to 10 years, expect mobile banking to become as routine as using ATMs. This is the key finding from the latest Global Banking: Foresight & Insights video series from Ernst & Young and Knowledge@Wharton. The series explores how banks around the world can succeed in the mobile banking space by reducing the cost of service delivery while generating new revenue streams and better connecting with customers. As banks deploy this technology, they will need to be open-minded and willing to learn marketing and security lessons from trailblazing developing markets."
"A Citi executive at Mobile Commerce Daily’s Mcommerce Summit: State of Mobile Commerce 2012 conference yesterday said that tablets are driving a much deeper level of engagement with customers than smartphones. During the “Citi: Beyond Mobile Banking: The New Role of Tablets” session, the executive said tablet users have longer session lengths than smartphone users. The exec also reported that Citi has seen thousands of customers sign up for online banking for the first time via the financial institution’s iPad application."
‘Mobile banking key for customer loyalty’
"The prediction in the World Retail Banking Report 2012 warned that innovation in mobile banking was currently being hampered by security concerns. The report claimed that mobile banking could help promote customer loyalty. It said: 'The industry as a whole needs to establish a presence in mobile simply to ensure it doesn’t lose market share to non-bank entities seeking to take advantage of mobile’s ubiquity and convenience to offer banking services.'"
NACHA Speakers Say Mobile Is Redefining Banking Relationships: Onsite Coverage
"Call what is occurring now “the digital transformation of financial services,” said Geoff Knapp, a presenter at NACHA’s PAYMENTS 2012 conference and a vice president at Fiserv. His point: mobile is about much more than a new channel. In many, profound ways it is remaking the consumer’s relationship with his/her financial institution."
Mobile banking to rescue under-banked communities
"The notion that mobile banking looms as a life-altering technology service is usually discussed in the context of the developing world. But the idea is relevant as well when it comes to under-banked communities right here in the United States."
Monetizing Mobile Banking Services: Global Banks Compete, but how Will They Succeed?
"Over the next 5 to 10 years, expect mobile banking to become as routine as using ATMs. This is the key finding from the latest Global Banking: Foresight & Insights video series from Ernst & Young and Knowledge@Wharton. The series explores how banks around the world can succeed in the mobile banking space by reducing the cost of service delivery while generating new revenue streams and better connecting with customers. As banks deploy this technology, they will need to be open-minded and willing to learn marketing and security lessons from trailblazing developing markets."
Labels:
Brandon McGee,
Citi Bank,
Mobile banking,
NACHA
Monday, February 6, 2012
Mobile Banking Updates - Feb 6
Bank of America drives app downloads via iAd campaign
"Financial institution Bank of America is using a mobile advertising campaign to catapult downloads of its mobile banking iPhone application. The ads walk users through the app’s features and educates consumers on Bank of America’s mobile banking. The ad campaign is running inside Apple’s iAd network."
Achieving A Mobile-First Mind
"Glen Reardon, head of industry, financial services advertising at Google, asked a simple question during a brief presentation at Celent’s Innovation & Insight Day in Boston on Thursday: How influential is the digital journey within the purchase process? Immensely. Reardon helps fortune 1000 companies across the insurance vertical with their overall market strategy. He conducted industry research with Shopper Sciences seeking to deconstruct the decision-making process for insurance consumers in an increasingly digital world."
Citi's iPad Banking App Now Accepts Credit Card Users
"Consumers yearning to track and analyze their credit card spending to the smallest degree with graphs, comparisons with past months and even with their peers are in luck. Citigroup Inc. on Tuesday announced an upgrade to its online banking application for Apple Inc.'s iPad that includes what Citi says is the first such robust iPad credit card account-analysis application."
Fidelity Launches Mobile Wallet
"Fidelity National Information Services Inc. (FIS) recently collaborated with mobile payments technology provider, Paydiant, to launch a cloud-based mobile payment solution, namely FIS Mobile Wallet. The solution, which is currently being implemented by a number of clients on a pilot basis, allows customers to use smartphones to make purchases at the point-of-sale (POS) as well as for online shopping."
Mobile : Banks That Dare: Will their guts come before glory
"At least one bank is ending 2011 on a high note. In December, Chase swept the honors in two mobile banking awards. Javelin Strategy and Research ranked their solution “Best in Class” above those of 24 retail banking heavyweights; Key Lime Interactive adjudged Chase’s mobile banking website and app the best among the top 4 U.S. banks."
"Financial institution Bank of America is using a mobile advertising campaign to catapult downloads of its mobile banking iPhone application. The ads walk users through the app’s features and educates consumers on Bank of America’s mobile banking. The ad campaign is running inside Apple’s iAd network."
Achieving A Mobile-First Mind
"Glen Reardon, head of industry, financial services advertising at Google, asked a simple question during a brief presentation at Celent’s Innovation & Insight Day in Boston on Thursday: How influential is the digital journey within the purchase process? Immensely. Reardon helps fortune 1000 companies across the insurance vertical with their overall market strategy. He conducted industry research with Shopper Sciences seeking to deconstruct the decision-making process for insurance consumers in an increasingly digital world."
Citi's iPad Banking App Now Accepts Credit Card Users
"Consumers yearning to track and analyze their credit card spending to the smallest degree with graphs, comparisons with past months and even with their peers are in luck. Citigroup Inc. on Tuesday announced an upgrade to its online banking application for Apple Inc.'s iPad that includes what Citi says is the first such robust iPad credit card account-analysis application."
Fidelity Launches Mobile Wallet
"Fidelity National Information Services Inc. (FIS) recently collaborated with mobile payments technology provider, Paydiant, to launch a cloud-based mobile payment solution, namely FIS Mobile Wallet. The solution, which is currently being implemented by a number of clients on a pilot basis, allows customers to use smartphones to make purchases at the point-of-sale (POS) as well as for online shopping."
Mobile : Banks That Dare: Will their guts come before glory
"At least one bank is ending 2011 on a high note. In December, Chase swept the honors in two mobile banking awards. Javelin Strategy and Research ranked their solution “Best in Class” above those of 24 retail banking heavyweights; Key Lime Interactive adjudged Chase’s mobile banking website and app the best among the top 4 U.S. banks."
Labels:
Bank of America,
Chase,
Citi Bank,
Fidelity,
mFoundry,
Mobile banking,
mobile wallet
Subscribe to:
Comments (Atom)