"BBVA Compass upgraded its mobile banking apps for iPhone® and Android(TM) phones, offering the Mobile Deposit service to eligible small business and new consumer accounts and introducing an updated payments section.
In the new payments section, customers can access Bill Payments, Picture Bill Pay, Pay People personal payments and a new credit card payments functionality.
'More and more customers are relying on mobile apps to run businesses and conduct transactions when away from home, the office or a bank branch,' said Alex Carriles, director of self-service channels at BBVA Compass. 'Offering one of our most popular features -- Mobile Deposit -- to more customers, in particular small business owners, helps us put the financial tools they need at their fingertips.'" Continue Reading
Showing posts with label mobile banking application. Show all posts
Showing posts with label mobile banking application. Show all posts
Monday, November 11, 2013
Tuesday, October 1, 2013
What makes a good mobile banking app?
"We recently pooled our expertise in the office to look at mobile banking experiences, paying attention to issues such as security, set-up and the range of banking tools. These are the top 4 areas to look at, to provide customers with a useful and easy banking app..." Continue Reading
Thursday, August 22, 2013
Mobile Banking Updates - Aug 22
Gilt’s new chief operating officer ran mobile banking at Citibank
"Gilt Groupe Inc., No. 54 in the Internet Retailer Top 500 Guide, has hired web banking executive and former Barnes & Noble Inc. vice president Tracey Weber as chief operating officer. Her responsibilities include Gilt City, which sells discounted tickets and services in several major cities, along with customer service, merchandise planning and other areas, including what the e-retailer calls “several new strategic initiatives.” She reports to CEO Michelle Peluso, who took over as chief executive late last year."
Mobile Devices Burying Banks in Data
"Banks have long struggled to make sense of the reams of customer data they collect across product lines. The rise of mobile banking is making this task even harder. The industry now has a litany of new data points to process. How many customers interact with their bank via the web browser on the mobile devices compared to those who use an app? How frequently do customers log into a bank account through their smartphones? How much time do they spend there? Are consumers completing the tasks they set out to do on their mobile phones or tablets, or are they giving up in frustration?"
Today's Mobile Banking Apps: Table Stakes or Cutting Edge
"There is no disputing that the U.S. mobile banking landscape is changing rapidly. Larger banks are setting the stage for broader market trends, while smaller banks (and even some regional players) play catch up in the development of new functionality. What are some of the top U.S. banks doing that is innovative and what has quickly become table stakes in a game of mobile app one-upsmanship? And is mobile banking innovation becoming a value-added differentiator that can drive new revenues?"
iovation and CEB TowerGroup to Detail Security Implications Around the Rapid Rise in Mobile Banking
"iovation, stopping Internet fraud and identifying good online customers with the world's most comprehensive device reputation database, today announced that it and CEB TowerGroup will detail the unique security risks that accompany the rapid adoption of mobile banking in an upcoming webinar. Max Anhoury, iovation's Vice President of Global Sales, and Jason Malo, Research Director at CEB TowerGroup, will host the webinar entitled "Mobile Banking Security: Risks and Consequences" on Wednesday, August 21, 2013, at 10 a.m. Pacific Daylight Time."
Fulda Area Credit Union Expands Relationship with Harland Financial Solutions to Include Core and Integrated Channel Solutions
"Harland Financial Solutions announced today that Fulda Area Credit Union has chosen its UltraData® Enterprise Core solution, along with additional integrated solutions from the company, including Cavion® Internet Banking, Cavion Voice Banking, Cavion Mobile Banking and the Servicing Director® loan servicing system. Fulda Area Credit Union, based in Fulda, Minn., selected Harland Financial Solutions to provide its members with high-touch service and to increase efficiency within the institution. The credit union currently utilizes Harland Financial Solutions' widely-used LaserPro® and DepositPro® compliant loan and deposit origination, account opening and documentation systems. By leveraging the integration among the existing and new solutions, Fulda will benefit from consolidated vendor management, a streamlined member experience across channels, and the opportunity to provide its members with new self-service options."
Brick-and-mortar branches still main source of business: bankers
"Brick-and-mortar branches are still the main source of business for banks and will continue to service a bulk of their customers, despite the emergence of alternative channels such as the Internet and mobile banking, bankers said. Banks have quickened expansion in the last few years, opening 6,300 branches in 2012-13, up more than fivefold from 1,200 in 2005-2006, according to a study by Boston Consulting Group (BCG) released at the banking conference in Mumbai organized by the Federation of Indian Chamber of Commerce and Industry (Ficci) and the Indian Banks’ Association (IBA)."
"Gilt Groupe Inc., No. 54 in the Internet Retailer Top 500 Guide, has hired web banking executive and former Barnes & Noble Inc. vice president Tracey Weber as chief operating officer. Her responsibilities include Gilt City, which sells discounted tickets and services in several major cities, along with customer service, merchandise planning and other areas, including what the e-retailer calls “several new strategic initiatives.” She reports to CEO Michelle Peluso, who took over as chief executive late last year."
Mobile Devices Burying Banks in Data
"Banks have long struggled to make sense of the reams of customer data they collect across product lines. The rise of mobile banking is making this task even harder. The industry now has a litany of new data points to process. How many customers interact with their bank via the web browser on the mobile devices compared to those who use an app? How frequently do customers log into a bank account through their smartphones? How much time do they spend there? Are consumers completing the tasks they set out to do on their mobile phones or tablets, or are they giving up in frustration?"
Today's Mobile Banking Apps: Table Stakes or Cutting Edge
"There is no disputing that the U.S. mobile banking landscape is changing rapidly. Larger banks are setting the stage for broader market trends, while smaller banks (and even some regional players) play catch up in the development of new functionality. What are some of the top U.S. banks doing that is innovative and what has quickly become table stakes in a game of mobile app one-upsmanship? And is mobile banking innovation becoming a value-added differentiator that can drive new revenues?"
iovation and CEB TowerGroup to Detail Security Implications Around the Rapid Rise in Mobile Banking
"iovation, stopping Internet fraud and identifying good online customers with the world's most comprehensive device reputation database, today announced that it and CEB TowerGroup will detail the unique security risks that accompany the rapid adoption of mobile banking in an upcoming webinar. Max Anhoury, iovation's Vice President of Global Sales, and Jason Malo, Research Director at CEB TowerGroup, will host the webinar entitled "Mobile Banking Security: Risks and Consequences" on Wednesday, August 21, 2013, at 10 a.m. Pacific Daylight Time."
Fulda Area Credit Union Expands Relationship with Harland Financial Solutions to Include Core and Integrated Channel Solutions
"Harland Financial Solutions announced today that Fulda Area Credit Union has chosen its UltraData® Enterprise Core solution, along with additional integrated solutions from the company, including Cavion® Internet Banking, Cavion Voice Banking, Cavion Mobile Banking and the Servicing Director® loan servicing system. Fulda Area Credit Union, based in Fulda, Minn., selected Harland Financial Solutions to provide its members with high-touch service and to increase efficiency within the institution. The credit union currently utilizes Harland Financial Solutions' widely-used LaserPro® and DepositPro® compliant loan and deposit origination, account opening and documentation systems. By leveraging the integration among the existing and new solutions, Fulda will benefit from consolidated vendor management, a streamlined member experience across channels, and the opportunity to provide its members with new self-service options."
Brick-and-mortar branches still main source of business: bankers
"Brick-and-mortar branches are still the main source of business for banks and will continue to service a bulk of their customers, despite the emergence of alternative channels such as the Internet and mobile banking, bankers said. Banks have quickened expansion in the last few years, opening 6,300 branches in 2012-13, up more than fivefold from 1,200 in 2005-2006, according to a study by Boston Consulting Group (BCG) released at the banking conference in Mumbai organized by the Federation of Indian Chamber of Commerce and Industry (Ficci) and the Indian Banks’ Association (IBA)."
Sunday, August 4, 2013
Mobile Banking Updates - Aug 4
Americans Rate the Best and Worst U.S. Mobile Banking Apps in New Report From Xtreme Labs
"Xtreme Labs, the leader in mobile strategy and product development, today released a new report on the best and worst mobile banking apps in the U.S. as rated by customers themselves. The U.S. Banking Apps Report: Customer Reviews by Xtreme Labs analyzed customer reviews from the Apple App Store and the Google Play Store between May 18 and June 25, 2013 for the top 53 U.S. banks (as ranked by total assets)."
The Circuit: Innovating Incrementally in Mobile Banking
"So many banking conferences reinforce the same idea: banks must think differently about their businesses to stay on the industry's leading edge. That certainly was one of the takeaways from a recent conference on mobile banking. But so was this: in the near future, if not already, banks will have to think differently just to keep pace with the world around them."
MOBILE SAVINGS Big potential savings from switching branch transactions to mobile
"Mobile bankers are valuable bank customers; rich, young, and flush with profitable bank products and services. And the service is saving institutions money; as the number of mobile bankers has grown, branch visitation has decreased considerably, says a report by Javelin Strategy and Research."
Innovations continue to change banking industry
"In June 1978 when Jerry Jacobson started working at Northwestern Bank in Chippewa Falls, the paperwork for most loans consisted of just one piece of paper. Now, a loan for a home mortgage frequently runs 30 or 40 pages."
Marketing Strategies To Shatter The Mobile Banking ‘Glass Ceiling’
"At most financial institutions, mobile banking adoption rates typically hit a 'glass ceiling' of 15 to 20 percent of all online banking customers. But you don’t have to settle for that as the maximum cap. Here’s what you need to send adoption rates through the roof."
BBVA Compass courts micro-businesses with new mobile banking solution
"BBVA Compass today introduced its Business Mobility Bundle, designed to provide micro-businesses — the smallest of small businesses — everything needed to manage their finances on the go. Representing about 95 percent of all small businesses, micro-businesses are extremely mobile, with many of their financial transactions occurring away from owners' homes or offices. Micro-businesses typically generate less than $500,000 in annual revenue."
Mobile and Beyond: How Banks Are Catering to Tech-Savvy Customers
"Technology has become an integral part of daily life for most people. And with greater technological capabilities comes steeper demands from users. With a dramatic shift in customer preferences, banks are trying to keep up with that demand -- and some are falling short. Though some are slow to catch up, there are plenty of options for banks with vision to give customers what they want."
"Xtreme Labs, the leader in mobile strategy and product development, today released a new report on the best and worst mobile banking apps in the U.S. as rated by customers themselves. The U.S. Banking Apps Report: Customer Reviews by Xtreme Labs analyzed customer reviews from the Apple App Store and the Google Play Store between May 18 and June 25, 2013 for the top 53 U.S. banks (as ranked by total assets)."
The Circuit: Innovating Incrementally in Mobile Banking
"So many banking conferences reinforce the same idea: banks must think differently about their businesses to stay on the industry's leading edge. That certainly was one of the takeaways from a recent conference on mobile banking. But so was this: in the near future, if not already, banks will have to think differently just to keep pace with the world around them."
MOBILE SAVINGS Big potential savings from switching branch transactions to mobile
"Mobile bankers are valuable bank customers; rich, young, and flush with profitable bank products and services. And the service is saving institutions money; as the number of mobile bankers has grown, branch visitation has decreased considerably, says a report by Javelin Strategy and Research."
Innovations continue to change banking industry
"In June 1978 when Jerry Jacobson started working at Northwestern Bank in Chippewa Falls, the paperwork for most loans consisted of just one piece of paper. Now, a loan for a home mortgage frequently runs 30 or 40 pages."
Marketing Strategies To Shatter The Mobile Banking ‘Glass Ceiling’
"At most financial institutions, mobile banking adoption rates typically hit a 'glass ceiling' of 15 to 20 percent of all online banking customers. But you don’t have to settle for that as the maximum cap. Here’s what you need to send adoption rates through the roof."
BBVA Compass courts micro-businesses with new mobile banking solution
"BBVA Compass today introduced its Business Mobility Bundle, designed to provide micro-businesses — the smallest of small businesses — everything needed to manage their finances on the go. Representing about 95 percent of all small businesses, micro-businesses are extremely mobile, with many of their financial transactions occurring away from owners' homes or offices. Micro-businesses typically generate less than $500,000 in annual revenue."
Mobile and Beyond: How Banks Are Catering to Tech-Savvy Customers
"Technology has become an integral part of daily life for most people. And with greater technological capabilities comes steeper demands from users. With a dramatic shift in customer preferences, banks are trying to keep up with that demand -- and some are falling short. Though some are slow to catch up, there are plenty of options for banks with vision to give customers what they want."
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