'Only 15 percent of people think technology -- including mobile devices, smartphones, tablets, etc. -- has made their life more complicated, according to a study conducted by Harris Interactive among more than 2,000 U.S. adults in October and commissioned by EffectiveUI.
But while technology and quick access to information is making life easier, people also say that the digital experience is becoming more frustrating.
-- 93 percent of people have found themselves frustrated with the usability
of a website, and, on average, are frustrated with websites 23 percent of
the time." Continue Reading
Showing posts with label Harris Interactive. Show all posts
Showing posts with label Harris Interactive. Show all posts
Thursday, November 14, 2013
Wednesday, March 12, 2008
New Harris Study - Mobile Banking & Mobile Payments
"A new Harris Interactive study finds that mobile phone users are increasingly comfortable making banking and purchase transactions while on-the-go – a virtual taboo until now. The survey finds 16 percent of mobile phone subscribers already use mobile banking services, with 60 percent of these people using the services at least once a week. Many others presently not banking and buying on-the-go expressed interest in mobile banking, with 35 percent open to checking bank account balances and transferring funds via their mobile devices. A third of those surveyed (33 percent) also said they would like to receive text message alerts from their financial institutions." Click to read the full release >>
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