It looks like my posts from yesterday afternoon failed to upload, so here are some key notes.
James Van Dyke & Mark Schwanhausser
Javelin Strategy and Research
- Bank of America, Chase, and Wells Fargo control 39% of the onlyne banking market.
- Customers are looking for:
1) Convenience
2) Ability to monitor/protect their accts
3) Accts consolidated at fewer FIs not more
- To win banks must be the clients primary FI which is achieved with direct deposit an active bill pay
- Need to reenergize online banking with: bill pay, mobile, alerts, PFM, expedited payments an green initiatives
- Gen Y is twice as likely to open their acct online
Tuesday, April 21, 2009
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