Mobile Banking Updates - Nov 15

Keynote Mobile Banking Scorecard Reveals Top Retail Banks Fast Adopting Mobile Strategies
"Keynote® Systems (NAS: KEYN), the global leader in mobile and web cloud testing and monitoring, today announced the results of the Fall 2012 edition of the Keynote Mobile Banking Scorecard, first launched in 2011 and the standard in benchmarking consumer mobile banking offerings. Chase Bank achieved its second consecutive win for Overall Score, while second place went to Wells Fargo and third place to Bank of America. Leaders for individual modes include BB&T for Text banking, Wells Fargo for Mobile Web, Chase for iPhone and BlackBerry App banking and Bank of America for its Android App. Looking across the five modes, the Scorecard found Chase offers the best overall Functionality and Ease of Use while Wells Fargo leads in Privacy & Security and Quality & Availability."

Everything significant we are working on is around mobile?
"Eric Schmidt, executive chairman of Google, famously said that “everything significant we are working on is around mobile,” reflecting the current core focus on mobile in the technology industry – something mirrored throughout financial services and retail. Schmidt’s quote also highlights the multitude of different mobile offerings currently on the market, and the fact that the largest companies are already choosing to keep several irons in the fire. At a recent Digital Banking Club event, this led the room to the question – should banking strategy now be mobile led?"

Mobile Banking and Payments Study: Multi-Device Mobile Support Becomes Ubiquitous; Rewards and Payments Grow
"First Annapolis Consulting’s third annual Mobile Banking and Payments Study reveals that 81 of the top 100 U.S. financial institutions currently offer some form of mobile banking, an 11% increase over the same figure one year ago. In addition to offering access through smartphone applications and the mobile web, 60 of the FIs offer some form of alerts or account management functionality via SMS (text message), and 26 banks have also launched an application optimized for tablets. This data highlights the omni-channel approach financial institutions are pursuing as mobile banking services become more widely accepted by customers."

This Exec Has An Outrageous Plan To Make SAP Bigger In Mobile Than Apple
"SAP, the enterprise software company, has a crazy ambition. It wants to get a billion people using its software by 2015. That's about double the footprint the company has now—and a lofty goal for a company that, despite its reach into the innards of businesses, is hardly a household name. The plan largely rests in the hands of Sanjay Poonen, who heads the company's mobile division and is also responsible for its analytics, database, and technology products."

Tech Companies Start Creating Windows 8 Mobile Banking Apps
"On the heels of Windows 8 officially hitting the market, financial services technology vendors have begun supporting Microsoft’s (MSFT) overhauled operating system for laptops, desktops and tablets. Harland Financial Solutions and Kony Solutions are among the first to create mobile banking apps for this platform."

80% of Consumers Deem Mobile Banking Important: Survey
"It’s a mobile world, and more and more consumers are hoping to use their devices to take care of their banking business. Indeed, new research shows that 80% of those surveyed say mobile banking is important. The survey of 200 consumers, published by Verve Mobile, a U.S. mobile advertising company specializing in location-powered solutions, also shared some insights on the most commonly used location services related to mobile banking, including an ATM locator by current location (51%), branch locator (19%), ATM by zip code (19%) and branches filtered by services (12%)."

Social Banking: When Financial Innovation Helps the 99 Percent
"For the world’s 2.5 billion people living on less than $2 a day, 80% of whom do not have access to a formal bank account, savings may seem like a foreign concept. Yet, in the book, Portfolios of the Poor: How the World’s Poor Live on $2 a Day, the authors reveal that, despite limited formal options, lower-income populations do engage regularly in savings behavior — from informal networks and family ties to sophisticated savings clubs."