Mobile Banking Updates - Sept 8

Wells Fargo mobile guru Steve Ellis to keynote TabletBiz conference & expo
"The tablet event of the year kicks off November 13 in New York with the executive who helped Wells Fargo transition into online and mobile banking. Steve Ellis is a bit of a mobile guru when it comes to mobile banking. The fast pace of Wells Fargo’s early move into online and mobile financial services, including tablets was due in large part to his commitment to fostering workplace creativity. Ellis is executive vice president and group head of the Wells Fargo Wholesale Services Group, the commercial side of the company that includes commercial loan services, customer analytics, risk management, and mobile and social media strategies. Ellis was instrumental in launching Wells Fargo’s Commercial Electronic Office (CEO) Internet portal in 2000."

6 Tips for Safer Smartphone Banking
"More than half of American adults have a smartphone today, and more of us are using them to check balances, pay bills, deposit checks and conduct other banking business. A March report from the Federal Reserve found that slightly more than a quarter of cell-phone owners and nearly half of smartphone owners use their devices for banking, and that number is only expected to grow. Mobile banking can be a great time-saver, but it also presents the risk that you could have sensitive account data — and by extension, your money — stolen if you’re not careful."

New perks make banking easier
"Paying your bills and taking care of other banking chores is a pain. Even more painful: the fees you’ll face if you don’t do them when you need to. But here’s good news from ShopSmart, the shopping magazine from the publisher of Consumer Reports: Banks have introduced five services that make those tasks easier and more rewarding."

moTwin Announces Round of Funding, Adds New Investor
"French enterprise mobile app developer moTwin has closed an additional $2.7M in financing from new investor Sigma Gestion, as well as previous partners Seventure Partners and Naxicap Partners. This brings the total capital raised by moTwin to $7.3M, underscoring the opportunity for unique technology that can bridge user experience and cloud integration in mobile apps. The new funds will be used for international expansion, including adding additional sales and support resources to its Palo Alto office."

Black Hills Federal Credit Union Updates Digital Banking Experience with Corillian Online and Mobiliti from Fiserv
"Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services technology solutions, today announced that Black Hills Federal Credit Union (Black Hills), a nearly $1 billion credit union based in South Dakota, has significantly enhanced its digital banking services for its 58,000 members. As part of an overhaul of its digital brand, including its website and online and mobile banking capabilities, Black Hills deployed Corillian Online® and Mobiliti™ from Fiserv, along with several complementary solutions."

RBS Citizens Tops In Mobile Banking Ratings
"Mobile banking apps from RBS Citizens Bank, based in Providence, came in tops with customers in surveys by Xtreme Labs and Javelin. The bank’s iOS app came in at the highest score with 4.5 stars and 93 percent favorable review and its Android app placed second, just behind USAA, with 4.5 stars and 97 percent good reviews."

Big Data and Payments Drive Loyalty in Business Banking.
"In the 'consumer edition' of the blog I suggested that banks can reinvigorate their payments brand and influence customer loyalty by integrating incentives and offers to their payments solutions. The premise is that banks are missing out on an opportunity to become more influential in where people shop and what they buy, rather than just how they pay. Offers can be driven by analytics into a combination of historical payments information and big data analysis of demographics, location positioning and peer group analysis. Such a strategy requires more than an offers solution, or a mobile banking app."