"This is the year that mobile banking will really make a dent in branch networks, according to James DeBello, CEO and president of Mitek, a company that is helping make that happen. It introduced remote deposit capture — take a picture of a check with your smartphone and send the image to your bank.
Now it is introducing mobile account sign-up, so you can open an account from your phone or tablet without ever setting foot in branch. Just shoot images of the front and back of your drivers license." Continue Reading
Showing posts with label Mobile Remote Deposit Capture. Show all posts
Showing posts with label Mobile Remote Deposit Capture. Show all posts
Sunday, January 12, 2014
Tuesday, October 15, 2013
Mobile Banking Used To Steal Thousands From OKC Business
"Mobile banking is supposed to make our lives easier, but for a local businessman it seems to have allowed a former employee to steal thousands of dollars from him.
He says the employee used mobile banking to deposit the same check over and over again.
'You don't have to have a gun to rob a bank, just a mobile phone and take a picture of your checks,' said an exasperated Jimmy Paris. According to Paris, the owner of Paris Limo, it was just that easy for a former driver to steal over $15,000 since the beginning of the year." Continue Reading
'You don't have to have a gun to rob a bank, just a mobile phone and take a picture of your checks,' said an exasperated Jimmy Paris. According to Paris, the owner of Paris Limo, it was just that easy for a former driver to steal over $15,000 since the beginning of the year." Continue Reading
Tuesday, October 1, 2013
More banks start offering photo check deposit mobile apps
"Two large regional banks in the Boston market have introduced mobile apps that allow their customers to deposit checks by using their smartphones.
TD Bank, which has a big presence in Massachusetts, updated its mobile app for retail customers, so they can now take a photo of a check on their phone and deposit it into their account, without having to visit a branch or an ATM.
RBS Citizens Bank of Providence recently unveiled its next generation corporate mobile banking app that allows its business clients to use similar deposit technology. Citizens Bank does not have the mobile deposit technology available for its retail customers yet." Continue Reading
RBS Citizens Bank of Providence recently unveiled its next generation corporate mobile banking app that allows its business clients to use similar deposit technology. Citizens Bank does not have the mobile deposit technology available for its retail customers yet." Continue Reading
Wednesday, August 14, 2013
Mobile Banking Updates - Aug 14
Aite Group says the race to deploy corporate mobile banking technology is on
"Despite the initial slow speed of banks to deploy corporate mobile technology, the race has now started for the top 50 US banks to plan rollout of corporate mobile banking technologies in response to a significant rise in demand from their customer base. Technology rollouts over the next year are expected to generate revenue for their institutions, demonstrating a shift in bank mindset, according to a new Impact Note, Corporate Mobile: Gaining Momentum, from Aite Group."
Redwood CU Adds Mobile RDC
"Members of the $2.2 billion Redwood Credit Union in Santa Rosa, Calif., are now being offered remote deposit checking. RCU said it is using Mitek software to add mobile RDC to its mobile banking apps for Android and Apple devices."
3 Fixes for Common Mobile Banking Performance Problems
"In their relatively new role as mobile app and mobile web developers, banks are hitting many speed bumps — glitches, 404 errors, slow response times, and crashes that drive customers to frustration and sometimes to the apps of competitors. Resolving these is important as mobile banking usage continues to rise."
Banks Explore Voice Recognition To Further Mobile Banking
"Banking sector is witnessing some of the most prolific adoption of technology to expand the scope. The latest to join the Banking world is the use of Voice Recognition. While many would speculate the use at ATMs or online banking, the technology is envisaged to simplify mobile banking ventures."
Mobile bankers feel more in control of their money
"The survey of almost 12,000 consumers across 12 European countries found that over a third (37%) of Internet users already use a mobile device for banking purposes. "Financial Empowerment in the Digital Age" also reveals, somewhat expectedly, that it is the younger generation who are taking to mobile banking in greater numbers. Among 25 to 34 year olds, half now use mobile banking."
"Despite the initial slow speed of banks to deploy corporate mobile technology, the race has now started for the top 50 US banks to plan rollout of corporate mobile banking technologies in response to a significant rise in demand from their customer base. Technology rollouts over the next year are expected to generate revenue for their institutions, demonstrating a shift in bank mindset, according to a new Impact Note, Corporate Mobile: Gaining Momentum, from Aite Group."
Redwood CU Adds Mobile RDC
"Members of the $2.2 billion Redwood Credit Union in Santa Rosa, Calif., are now being offered remote deposit checking. RCU said it is using Mitek software to add mobile RDC to its mobile banking apps for Android and Apple devices."
3 Fixes for Common Mobile Banking Performance Problems
"In their relatively new role as mobile app and mobile web developers, banks are hitting many speed bumps — glitches, 404 errors, slow response times, and crashes that drive customers to frustration and sometimes to the apps of competitors. Resolving these is important as mobile banking usage continues to rise."
Banks Explore Voice Recognition To Further Mobile Banking
"Banking sector is witnessing some of the most prolific adoption of technology to expand the scope. The latest to join the Banking world is the use of Voice Recognition. While many would speculate the use at ATMs or online banking, the technology is envisaged to simplify mobile banking ventures."
Mobile bankers feel more in control of their money
"The survey of almost 12,000 consumers across 12 European countries found that over a third (37%) of Internet users already use a mobile device for banking purposes. "Financial Empowerment in the Digital Age" also reveals, somewhat expectedly, that it is the younger generation who are taking to mobile banking in greater numbers. Among 25 to 34 year olds, half now use mobile banking."
Sunday, June 30, 2013
Mobile Banking Updates - June 30
Consumers More Willing to Pay for Mobile Banking: Study
"Over the past year, consumers have become more willing to pay for mobile banking services, according to a new report by ath Power Consulting. 'Mobile is a unique channel in so many different ways,' says Michael McEvoy, managing director of the consultancy and author of the report. 'There's an opportunity to charge.'"
Wells Fargo Makes Text Receipts Available at ATMs
"Wells Fargo & Company (NYSE: WFC) announced today that in addition to its popular email or e-receipt option, it is introducing text receipts at its more than 12,000 ATMs across the country. This new service is available to all Wells Fargo Online or Mobile Banking customers who provide their mobile phone number. As the first bank to offer e-receipts to its customers at its ATMs in June 2010, Wells Fargo also is the first to introduce a text receipt option."
Mobile to overtake web at online bank
"ING DIRECT has launched a new mobile app designed to meet the demand of its growing mobile customer base, in response to the staggering 280% increase in mobile interactions in 2012. 'The consistent trend in web visits has been around 15% year on year, but this spike in mobile interactions is proof of ever-growing consumer demand and comfort to be able to ‘do’ while on the go,' said Executive Director Distribution at ING DIRECT, Lisa Claes."
Most Wanted Mobile Banking Feature: RDC
"Remote Deposit Capture, is the most wanted feature by mobile banking customers, according to a new mobile banking study conducted by ath Power Consulting. Users also ranked Voice Authentication and Mobile Photo Bill Pay high in the 2013 ath Power Mobile Banking Study, released just this March. The study was the second mobile banking study ath conducted since last year. One in 3 mobile banking users are more likely to pay for mobile banking now than they were just a year ago, when 1 in 5 stated they would pay for the service. As part of the research, ath studied 3,201 mobile banking customers from 380 banks and credit unions, while 223 current mobile banking users from 35 institutions were asked to login and perform specific tasks."
Bay Banks in Va. to Add Mobile Banking, Close Branch
"Bay Banks of Virginia (BAYK) in Kilmarnock plans to close a branch and begin offering mobile banking. The $327 million-asset company will consolidate three branches in Northumberland County into two, it announced Wednesday. It plans to close its branch in Heathsville on Sept. 30, while retaining its Burgess and Callao locations, it said."
Ally Bank Wins Customer Experience Award for Ally Mobile Banking App Design
"Ally Bank recently received three recognitions underscoring its customer-centric philosophy and commitment to offering consumers straightforward products and services. The Bank was awarded Forrester's 2013 "Outside In" Award in the Customer Experience Design category for its innovative and customer-friendly design of Ally Mobile Banking, the app that allows customers to conduct a wide range of banking tasks via their Android™ or iPhone® smartphones."
"Over the past year, consumers have become more willing to pay for mobile banking services, according to a new report by ath Power Consulting. 'Mobile is a unique channel in so many different ways,' says Michael McEvoy, managing director of the consultancy and author of the report. 'There's an opportunity to charge.'"
Wells Fargo Makes Text Receipts Available at ATMs
"Wells Fargo & Company (NYSE: WFC) announced today that in addition to its popular email or e-receipt option, it is introducing text receipts at its more than 12,000 ATMs across the country. This new service is available to all Wells Fargo Online or Mobile Banking customers who provide their mobile phone number. As the first bank to offer e-receipts to its customers at its ATMs in June 2010, Wells Fargo also is the first to introduce a text receipt option."
Mobile to overtake web at online bank
"ING DIRECT has launched a new mobile app designed to meet the demand of its growing mobile customer base, in response to the staggering 280% increase in mobile interactions in 2012. 'The consistent trend in web visits has been around 15% year on year, but this spike in mobile interactions is proof of ever-growing consumer demand and comfort to be able to ‘do’ while on the go,' said Executive Director Distribution at ING DIRECT, Lisa Claes."
Most Wanted Mobile Banking Feature: RDC
"Remote Deposit Capture, is the most wanted feature by mobile banking customers, according to a new mobile banking study conducted by ath Power Consulting. Users also ranked Voice Authentication and Mobile Photo Bill Pay high in the 2013 ath Power Mobile Banking Study, released just this March. The study was the second mobile banking study ath conducted since last year. One in 3 mobile banking users are more likely to pay for mobile banking now than they were just a year ago, when 1 in 5 stated they would pay for the service. As part of the research, ath studied 3,201 mobile banking customers from 380 banks and credit unions, while 223 current mobile banking users from 35 institutions were asked to login and perform specific tasks."
Bay Banks in Va. to Add Mobile Banking, Close Branch
"Bay Banks of Virginia (BAYK) in Kilmarnock plans to close a branch and begin offering mobile banking. The $327 million-asset company will consolidate three branches in Northumberland County into two, it announced Wednesday. It plans to close its branch in Heathsville on Sept. 30, while retaining its Burgess and Callao locations, it said."
Ally Bank Wins Customer Experience Award for Ally Mobile Banking App Design
"Ally Bank recently received three recognitions underscoring its customer-centric philosophy and commitment to offering consumers straightforward products and services. The Bank was awarded Forrester's 2013 "Outside In" Award in the Customer Experience Design category for its innovative and customer-friendly design of Ally Mobile Banking, the app that allows customers to conduct a wide range of banking tasks via their Android™ or iPhone® smartphones."
Thursday, June 20, 2013
Mobile Banking Updates - June 20
Using Mobile Banking to Expand Financial Access
"According to the FDIC’s “2011 Survey of Unbanked and Underbanked Consumers,” approximately 17 million adults in the United States, or 8.2 percent of the population, do not have a checking or savings account—a group known as the “unbanked.” Another one in five households in the United States are “underbanked,” meaning they do have some sort of bank account but still use alternative, nonbank financial-services providers such as check cashers and pawn shops."
Credit union fills branches with 'technology champions' to push mobile services
"An American credit union has put a 'technology champion' in every one of its 76 branches to help members get up to speed with its mobile and online services. As more consumers turn to digital channels to conduct their daily banking transactions, the downward trend in branch activity levels is accelerating, fuelling the debate over the value of branch networks in a 21st century banking model."
What do mobile banking users want most?
"With the rise of plastic and digital transactions, the use of paper checks continues to decline — the Fed processes less than one-third of the checks it did two decades ago. But even with fewer checks in circulation, the most desired improvement to mobile banking is the ability to deposit checks. Nearly one-quarter of mobile banking users polled in the 2012 Fiserv Consumer Trends Survey selected check deposit as an improvement they'd like to see in their mobile banking application."
"According to the FDIC’s “2011 Survey of Unbanked and Underbanked Consumers,” approximately 17 million adults in the United States, or 8.2 percent of the population, do not have a checking or savings account—a group known as the “unbanked.” Another one in five households in the United States are “underbanked,” meaning they do have some sort of bank account but still use alternative, nonbank financial-services providers such as check cashers and pawn shops."
Credit union fills branches with 'technology champions' to push mobile services
"An American credit union has put a 'technology champion' in every one of its 76 branches to help members get up to speed with its mobile and online services. As more consumers turn to digital channels to conduct their daily banking transactions, the downward trend in branch activity levels is accelerating, fuelling the debate over the value of branch networks in a 21st century banking model."
What do mobile banking users want most?
"With the rise of plastic and digital transactions, the use of paper checks continues to decline — the Fed processes less than one-third of the checks it did two decades ago. But even with fewer checks in circulation, the most desired improvement to mobile banking is the ability to deposit checks. Nearly one-quarter of mobile banking users polled in the 2012 Fiserv Consumer Trends Survey selected check deposit as an improvement they'd like to see in their mobile banking application."
Sunday, June 9, 2013
Mobile Banking Updates - June 9
The Quest for Simplicity in Mobile App Design
"We heard it again and again from Charaka Kithulegoda and other bankers honored in our Mobile Banker of the Year package this year: simplicity and ease of use are the keys to sound mobile banking app design. 'People don't live to bank, financial institutions exist to serve their needs,' observes Hari Gopalkrishnan, a managing director at Bank of America."
You Talking to Me? How Voice Is Revolutionizing Mobile Banking
"Want to race? Pull up your mobile banking app, enter bill pay data, click pay. I'll use my voice to log in - no keying in the password - and simply tell the app whom to pay, how much. Who will be faster? Who will get the job done with less irritation? And with none of the miskeyed entries that turn so much mobile banking into an exercise in angst."
The 5 Biggest Pain Points for Mobile Banking
"I just attended and presented at the Mobile Banking and Conference Summit in Miami. Now in its seventh year (mobile banking existed in 2006?!?), the conference was an exploration of how financial institutions are being influenced by, and taking advantage of, the mobile channel and mobile technology. A few hundred attendees, including mostly high-level executive, product, technology and marketing folks were there."
Finance on the fly with convenience of mobile banking
"'App. Snap. Deposit.' Sound easy? It is. Banking has become as simple as one, two, three. Manage your money on-the-go, anywhere, anytime, in the click of a button. Check account balances, recent transaction history, transfer funds and locate nearby branches and ATMs – all on your mobile device for free. The way of the future is now."
U.S. Bank's Badarinath Isn't Shy About Testing the Mobile Waters
"'In banking, there are few sustainable sources of competitive advantage,' says Niti Badarinath, senior vice president and head of mobile banking at U.S. Bank, Minneapolis. 'Product innovation is probably not a place where banks can truly distinguish themselves, especially in consumer banking. Pricing is also not a source of sustainable competitive advantage: you can change some rates here and there, but it's not something you can keep differentiating yourself on. Then it comes down to, how easy are you going to make it for your customers to access and manage their finances?'"
The ROI of Mobile Banking
"Today, the general consensus is that mobile banking capabilities are table stakes for financial institutions. While it's certainly true that consumers are coming to expect mobile banking, it should not be regarded as just another cost of doing business. Mobile banking actually delivers a compelling return on investment. Once a bank or credit union has the foundation of mobile banking in place, the addition of services like person-to-person payments and remote deposit capture can provide new revenue sources, as research indicates consumers will pay for such convenience-enhancing features."
BBVA Compass adds picture bill pay capabilities to its iPhone mobile banking app
"BBVA Compass today expanded its iPhone app with Picture Bill Pay, allowing customers to pay bills and add payees by taking pictures of their paper bills with their iPhones. 'We wanted our app to be as robust as possible since nearly 35 percent of those who take advantage of mobile banking manage their finances exclusively through their apps,' said Alejandro Carriles, director of self-service channels at BBVA Compass. 'Innovative and fun features like this allow us to improve and simplify those customers' experiences.'"
"We heard it again and again from Charaka Kithulegoda and other bankers honored in our Mobile Banker of the Year package this year: simplicity and ease of use are the keys to sound mobile banking app design. 'People don't live to bank, financial institutions exist to serve their needs,' observes Hari Gopalkrishnan, a managing director at Bank of America."
You Talking to Me? How Voice Is Revolutionizing Mobile Banking
"Want to race? Pull up your mobile banking app, enter bill pay data, click pay. I'll use my voice to log in - no keying in the password - and simply tell the app whom to pay, how much. Who will be faster? Who will get the job done with less irritation? And with none of the miskeyed entries that turn so much mobile banking into an exercise in angst."
The 5 Biggest Pain Points for Mobile Banking
"I just attended and presented at the Mobile Banking and Conference Summit in Miami. Now in its seventh year (mobile banking existed in 2006?!?), the conference was an exploration of how financial institutions are being influenced by, and taking advantage of, the mobile channel and mobile technology. A few hundred attendees, including mostly high-level executive, product, technology and marketing folks were there."
Finance on the fly with convenience of mobile banking
"'App. Snap. Deposit.' Sound easy? It is. Banking has become as simple as one, two, three. Manage your money on-the-go, anywhere, anytime, in the click of a button. Check account balances, recent transaction history, transfer funds and locate nearby branches and ATMs – all on your mobile device for free. The way of the future is now."
U.S. Bank's Badarinath Isn't Shy About Testing the Mobile Waters
"'In banking, there are few sustainable sources of competitive advantage,' says Niti Badarinath, senior vice president and head of mobile banking at U.S. Bank, Minneapolis. 'Product innovation is probably not a place where banks can truly distinguish themselves, especially in consumer banking. Pricing is also not a source of sustainable competitive advantage: you can change some rates here and there, but it's not something you can keep differentiating yourself on. Then it comes down to, how easy are you going to make it for your customers to access and manage their finances?'"
The ROI of Mobile Banking
"Today, the general consensus is that mobile banking capabilities are table stakes for financial institutions. While it's certainly true that consumers are coming to expect mobile banking, it should not be regarded as just another cost of doing business. Mobile banking actually delivers a compelling return on investment. Once a bank or credit union has the foundation of mobile banking in place, the addition of services like person-to-person payments and remote deposit capture can provide new revenue sources, as research indicates consumers will pay for such convenience-enhancing features."
BBVA Compass adds picture bill pay capabilities to its iPhone mobile banking app
"BBVA Compass today expanded its iPhone app with Picture Bill Pay, allowing customers to pay bills and add payees by taking pictures of their paper bills with their iPhones. 'We wanted our app to be as robust as possible since nearly 35 percent of those who take advantage of mobile banking manage their finances exclusively through their apps,' said Alejandro Carriles, director of self-service channels at BBVA Compass. 'Innovative and fun features like this allow us to improve and simplify those customers' experiences.'"
Sunday, May 12, 2013
Mobile Banking Updates - May 12
Study: mobile banking apps key to bank loyalty
"Add mobile banking to ATMs as a major channel for cultivating bank customer loyalty. According to a study from Yodlee Interactive, a developer of financial mobile apps, one-third of those who use mobile banking name it as a reason why they stay with their bank."
DeMarrais: FDIC tips for safe mobile banking
"When's the last time you went into a bank? For many of us, trips to a local bank were once near the top of our weekly to-do list, but technology has changed that dramatically, allowing us to do most of our banking from the convenience of home or office whenever it suits us. Banker's hours? They're no longer an issue when you combine direct deposit, ATMs and online banking. Bank visits have been limited largely to opening accounts, applying for loans, resolving disputes or looking for a calendar."
Federal Reserve Board Survey Shows Growth in Mobile Banking and Payments
"Americans are increasingly using their mobile phones to access bank accounts, credit cards, and other financial accounts, according to the Federal Reserve Board’s latest report on mobile financial services. As of November 2012, 28 percent of all mobile phone users and 48 percent of smartphone users had used mobile banking in the past 12 months. This represents a significant increase from 21 percent in December 2011 for mobile phone users and 42 percent for smartphone users. While relatively less common, the use of mobile phones to make payments at the point of sale increased threefold over the same period, as 6 percent of smartphone owners reported using their phone to make a purchase."
Few Bank Shoppers Say Mobile Check Deposit Is A ‘Must Have’
"Within the last two years, more and more banks and credit unions have begun offering mobile check deposit on their mobile banking platforms. Today, there are 137 institutions listed on FindABetterBank.com and 33% offer mobile check deposit (see table below). Many banks and credit unions plan to roll out the service within the next 12 months."
ACLEDA Bank, Fiserv win tech implementation award
"Financial technology company Fiserv and Cambodian bank ACLEDA have won an Asian Banker Technology Implementation Award in the category "best mobile banking project." The award recognizes a collaboration by Fiserv and ACLEDA to extend the ACLEDA Unity mobile banking and payments service to new, untapped consumer segments using Mobiliti Reach from Fiserv."
Understanding Consumer Adoption of Mobile Banking in 2013
"It came a lot faster than anyone predicted: Mobile banking is growing so quickly that it is even overtaking traditional online banking. Just last week, the second largest bank in the United States, Bank of America, announced that its customers are logging into the bank’s mobile platform more than its online platform. It’s quite possibly the most significant innovation across the industry since the ATM."
Mobile Banking Plays Critical Role In Customer Loyalty While Tablet Apps Lag Behind
"A lack of banking apps optimized for tablets leaves consumers to resort to a cruder mobile web experience. According to a study from Yodlee Interactive, mobile banking may keep loyalty high while physical branches continue their decline. 71% of mobile bankers are either satisfied or very satisfied with their bank’s mobile and web offerings. One in three of those who use mobile banking now view their mobile banking experience as a reason why they stay with their bank."
"Add mobile banking to ATMs as a major channel for cultivating bank customer loyalty. According to a study from Yodlee Interactive, a developer of financial mobile apps, one-third of those who use mobile banking name it as a reason why they stay with their bank."
DeMarrais: FDIC tips for safe mobile banking
"When's the last time you went into a bank? For many of us, trips to a local bank were once near the top of our weekly to-do list, but technology has changed that dramatically, allowing us to do most of our banking from the convenience of home or office whenever it suits us. Banker's hours? They're no longer an issue when you combine direct deposit, ATMs and online banking. Bank visits have been limited largely to opening accounts, applying for loans, resolving disputes or looking for a calendar."
Federal Reserve Board Survey Shows Growth in Mobile Banking and Payments
"Americans are increasingly using their mobile phones to access bank accounts, credit cards, and other financial accounts, according to the Federal Reserve Board’s latest report on mobile financial services. As of November 2012, 28 percent of all mobile phone users and 48 percent of smartphone users had used mobile banking in the past 12 months. This represents a significant increase from 21 percent in December 2011 for mobile phone users and 42 percent for smartphone users. While relatively less common, the use of mobile phones to make payments at the point of sale increased threefold over the same period, as 6 percent of smartphone owners reported using their phone to make a purchase."
Few Bank Shoppers Say Mobile Check Deposit Is A ‘Must Have’
"Within the last two years, more and more banks and credit unions have begun offering mobile check deposit on their mobile banking platforms. Today, there are 137 institutions listed on FindABetterBank.com and 33% offer mobile check deposit (see table below). Many banks and credit unions plan to roll out the service within the next 12 months."
ACLEDA Bank, Fiserv win tech implementation award
"Financial technology company Fiserv and Cambodian bank ACLEDA have won an Asian Banker Technology Implementation Award in the category "best mobile banking project." The award recognizes a collaboration by Fiserv and ACLEDA to extend the ACLEDA Unity mobile banking and payments service to new, untapped consumer segments using Mobiliti Reach from Fiserv."
Understanding Consumer Adoption of Mobile Banking in 2013
"It came a lot faster than anyone predicted: Mobile banking is growing so quickly that it is even overtaking traditional online banking. Just last week, the second largest bank in the United States, Bank of America, announced that its customers are logging into the bank’s mobile platform more than its online platform. It’s quite possibly the most significant innovation across the industry since the ATM."
Mobile Banking Plays Critical Role In Customer Loyalty While Tablet Apps Lag Behind
"A lack of banking apps optimized for tablets leaves consumers to resort to a cruder mobile web experience. According to a study from Yodlee Interactive, mobile banking may keep loyalty high while physical branches continue their decline. 71% of mobile bankers are either satisfied or very satisfied with their bank’s mobile and web offerings. One in three of those who use mobile banking now view their mobile banking experience as a reason why they stay with their bank."
Tuesday, May 7, 2013
Mobile Banking Updates - May 7
Convenience No. 1 Factor In Customer Loyalty for Banks, Study Finds
"Customers want convenience more than any other attribute from their banking experience, according to a new online survey by Harris Interactive for Yodlee Interactive, an online banking solutions provider. The survey of 2,219 banking customers found that 63% of those surveyed said they stay with their current because of convenience. Customer service and low fees ranked next behind convenience, with 48% and 42% of the vote, respectively. And 33% of the respondents who use mobile banking said that their mobile banking experience is one of the reasons they stay with their banks."
Fiserv Names Jim Tobin Senior Vice President and General Manager, Mobile Solutions
"Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services technology solutions, today announced that Jim Tobin has joined the company as senior vice president and general manager, Mobile Solutions, Digital Channels. In this role, Tobin will be responsible for the strategic direction and day-to-day oversight of the market-leading Mobiliti™ mobile banking and payments solution from Fiserv. Mobiliti currently supports mobile banking, alerting and payments services for more than 1,000 financial institutions and millions of consumers in North America, Asia, the Pacific, the Middle East and Europe."
Mobile remote deposit capture adoption exceeds bank's expectations
"American Savings Bank is the first Hawaiian bank to introduce mobile remote deposit capture, a feature whereby depositing money into an account can be done simply by taking a photo of a check. Rick Robel, Executive Vice President of Operations at American Savings Bank, says that customer adoption of the mobile feature has "exceeded all expectations". Within the first month of the November 2012 launch, the bank achieved first year adoption goals and within two and half months their two-year adoption goals had been met. In March, 2013, mobile deposits with the bank soared by 40%."
Augmented Reality in FS - got your goggles?
"‘Mobile banking’ is not a very precise term. Today, we know it as meaning using your mobile phone for banking. However, back in the late 1990s, all that it meant was SMS banking. If your bank was particularly advanced, it may also have meant a WAP-based mobile banking service. It has only been since the launch of smartphones in the mid-2000s, that ‘mobile banking’ has come to mean a browser- or mobile app-based banking service."
Mobile Services Compared: Which Banks Are Setting the Trend?
"According to comScore, there were 133.7 million Americans with smartphones in February 2013, up from 104 million one year ago. As smartphones become necessities for Americans, banks have increased their focus on mobile banking, especially mobile banking applications. It has never been easier for bank customers to manage their money on-the-go. But, not every bank is able to deliver a feature-packed mobile banking experience as others might. With time, more and more consumers will consider mobile banking features in their decisions to choose a new bank."
Mercator Banking Channels Report: Mobile Banking Deployment: Partnering and Outsourcing
"In new research, Mobile Banking Deployment: Partnering and Outsourcing, Mercator Advisory Group reviews how the pace of innovation in mobility has caused financial institutions to consider new ways of bringing new mobile banking products to market efficiently and effectively."
Security Solution Provider Arxan to Lead Panel Discussion on Protecting Mobile Banking and Financial Apps at the FS-ISAC & BITS Annual Summit 2013
"Arxan Technologies, the leading provider of software security solutions that protects the global App Economy, announced today that Vince Arneja, Arxan's vice president of product management, will lead a panel session on emerging mobile application and risks in the banking and financial services market at the Financial Services - Information Sharing and Analysis Center (FS-ISAC) & BITS Annual Summit 2013. The FS-ISAC & BITS Annual Summit 2013 takes place April 29 - May 1, 2013 in Ponte Vedra Beach, FL, and brings together more than 500 information security professionals in the financial services market, providing an industry forum for collaboration on critical security threats facing the financial services sector."
SAP’s Mobile Banking Innovation Gets Nod for "Outstanding Technology Implementation" at The Asian Banker Technology Implementation Awards 2013
"SAP, the global leader in mobile messaging and mobile commerce services, today announced that together with PT Bank CIMB Niaga Tbk (CIMB Niaga), both companies were recognized with the "Outstanding Technology Implementation Award" at The Asian Banker Technology Implementation Awards 2013. The award recognizes the collaboration between SAP and CIMB Niaga in implementing GoMobile, using innovative mobile banking technology to allow users easy, reliable and convenient access to various bank applications 24/7, through any mobile handset running on any mobile platform, including iOS, Android, BlackBerry, J2ME (old Simbian), SMS, USSD, and WAP. The project involved the development and deploying of a groundbreaking mobile application that meets the increasing demand for mobile banking in Indonesia, without users having to worry about the kind or platform of their mobile devices regardless of the network they are using."
"Customers want convenience more than any other attribute from their banking experience, according to a new online survey by Harris Interactive for Yodlee Interactive, an online banking solutions provider. The survey of 2,219 banking customers found that 63% of those surveyed said they stay with their current because of convenience. Customer service and low fees ranked next behind convenience, with 48% and 42% of the vote, respectively. And 33% of the respondents who use mobile banking said that their mobile banking experience is one of the reasons they stay with their banks."
Fiserv Names Jim Tobin Senior Vice President and General Manager, Mobile Solutions
"Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services technology solutions, today announced that Jim Tobin has joined the company as senior vice president and general manager, Mobile Solutions, Digital Channels. In this role, Tobin will be responsible for the strategic direction and day-to-day oversight of the market-leading Mobiliti™ mobile banking and payments solution from Fiserv. Mobiliti currently supports mobile banking, alerting and payments services for more than 1,000 financial institutions and millions of consumers in North America, Asia, the Pacific, the Middle East and Europe."
Mobile remote deposit capture adoption exceeds bank's expectations
"American Savings Bank is the first Hawaiian bank to introduce mobile remote deposit capture, a feature whereby depositing money into an account can be done simply by taking a photo of a check. Rick Robel, Executive Vice President of Operations at American Savings Bank, says that customer adoption of the mobile feature has "exceeded all expectations". Within the first month of the November 2012 launch, the bank achieved first year adoption goals and within two and half months their two-year adoption goals had been met. In March, 2013, mobile deposits with the bank soared by 40%."
Augmented Reality in FS - got your goggles?
"‘Mobile banking’ is not a very precise term. Today, we know it as meaning using your mobile phone for banking. However, back in the late 1990s, all that it meant was SMS banking. If your bank was particularly advanced, it may also have meant a WAP-based mobile banking service. It has only been since the launch of smartphones in the mid-2000s, that ‘mobile banking’ has come to mean a browser- or mobile app-based banking service."
Mobile Services Compared: Which Banks Are Setting the Trend?
"According to comScore, there were 133.7 million Americans with smartphones in February 2013, up from 104 million one year ago. As smartphones become necessities for Americans, banks have increased their focus on mobile banking, especially mobile banking applications. It has never been easier for bank customers to manage their money on-the-go. But, not every bank is able to deliver a feature-packed mobile banking experience as others might. With time, more and more consumers will consider mobile banking features in their decisions to choose a new bank."
Mercator Banking Channels Report: Mobile Banking Deployment: Partnering and Outsourcing
"In new research, Mobile Banking Deployment: Partnering and Outsourcing, Mercator Advisory Group reviews how the pace of innovation in mobility has caused financial institutions to consider new ways of bringing new mobile banking products to market efficiently and effectively."
Security Solution Provider Arxan to Lead Panel Discussion on Protecting Mobile Banking and Financial Apps at the FS-ISAC & BITS Annual Summit 2013
"Arxan Technologies, the leading provider of software security solutions that protects the global App Economy, announced today that Vince Arneja, Arxan's vice president of product management, will lead a panel session on emerging mobile application and risks in the banking and financial services market at the Financial Services - Information Sharing and Analysis Center (FS-ISAC) & BITS Annual Summit 2013. The FS-ISAC & BITS Annual Summit 2013 takes place April 29 - May 1, 2013 in Ponte Vedra Beach, FL, and brings together more than 500 information security professionals in the financial services market, providing an industry forum for collaboration on critical security threats facing the financial services sector."
SAP’s Mobile Banking Innovation Gets Nod for "Outstanding Technology Implementation" at The Asian Banker Technology Implementation Awards 2013
"SAP, the global leader in mobile messaging and mobile commerce services, today announced that together with PT Bank CIMB Niaga Tbk (CIMB Niaga), both companies were recognized with the "Outstanding Technology Implementation Award" at The Asian Banker Technology Implementation Awards 2013. The award recognizes the collaboration between SAP and CIMB Niaga in implementing GoMobile, using innovative mobile banking technology to allow users easy, reliable and convenient access to various bank applications 24/7, through any mobile handset running on any mobile platform, including iOS, Android, BlackBerry, J2ME (old Simbian), SMS, USSD, and WAP. The project involved the development and deploying of a groundbreaking mobile application that meets the increasing demand for mobile banking in Indonesia, without users having to worry about the kind or platform of their mobile devices regardless of the network they are using."
Sunday, April 28, 2013
Mobile Banking Updates - April 28
Mobile Banking: The Next Big Thing Is Finally Here
"After years of over-promise, mobile banking has hit a tipping point. With streams of customers in developed and developing countries alike growing swiftly, new business opportunities are pitting banks against tech companies, retail giants and others for control of the electronic wallet. The Aite Group projects that, with rising smartphone use driving more consumers to mobile banking in the U.S., the number of people who will tap their bank account with a mobile device will rise from 33 million in 2012 to 96 million by 2016 – a 30% annual growth rate. The number of mobile bank customers will double over the next two years alone."
WHO LEADS IN MOBILE BANKING: FORRESTER RANKS 15 BANKS AROUND THE WORLD
"Mobile banking success is a moving target: Customers needs and expectations are changing rapidly, and eBusiness teams at banks are sprinting to get ahead of their customers’ expectations. To achieve this, firms are rolling out new features, optimizing existing services, and enhancing mobile experiences. To understand which firms are leading in mobile banking — and to better gauge the mobile banking landscape overall — we used our Mobile Banking Functionality Benchmark to evaluate and rank the mobile banking efforts of 15 of the largest banks in North America, Western Europe, and Australia."
Chase Crowned First Place for Mobile Banking (Again): Study
"JPMorgan Chase took first place for the second consecutive year in a mobile banking functionality ranking published by Forrester Thursday. The research firm evaluated and ranked 15 large banks' mobile banking services, including Bank of America, Chase, Citibank and Wells Fargo in the U.S.; Barclays, Lloyds TSB, NatWest and HSBC in the UK; Royal Bank of Canada (RBC) and TD Canada Trust; Commonwealth Bank of Australia; la Caixa in Spain, Postbank in Germany, Rabobank in the Netherlands, and Société Générale in France. Chase, which earned 71 out of 100 points, was particularly praised for its transaction functionality. Forrester highlighted how the New York bank offers useful contextual options such as the ability to add a payee for person-to-person (P2P) payments by importing the customer's contacts from his phone."
Access Softek integrates mobile banking tech with Geezeo PFM tools
"Access Softek, Inc. and Geezeo, two proven technology innovators, today announced their partnership. Integrating Access Softek's mobile banking with Geezeo's personal finance manager (PFM) launches the next generation of mobile banking. As a result of this partnership, users will have a single mobile product that combines complete day-today financial operations with planning and goal management. Access Softek's Mobile Finance Manager offers extensive functionality including true real-time deposit capture, bill pay, P2P transfers, and more. Incorporating Geezeo PFM capabilities like account aggregation, auto-categorization, and spending alerts gives users unprecedented personal finance power while on the go."
Mobile Remote Deposit Capture and More Convenient Banking
"Quick now, what is the one technology that presently is revolutionizing banking as we have known it - killing off branches, cutting down on accont opening frauds, and in general changing just about everything we do with our financial institutions? But the real answer is the camera - a mashup that dates back to 1997 when tech guerrilla Philippe Kahn is credited with marrying a Casio camera to a Motorola Startac so that he could snap the first ever cellphone picture which happened to be of his newborn daughter Sophie. And there started the revolution, with every smartphone we know of now featuring a powerful camera as a built-in freebie."
Chase and la Caixa top mobile banking study; HSBC bottom of the pile
"Chase has topped Forrester Research's mobile banking rankings, with Spain's la Caixa proving Europe's top dog and HSBC trailing badly at the bottom of the table. Forrester put the mobile services of 15 major banks from around the world through their paces, judging them on the range of touch-points for access; the enrolment and login process; money management services; transactional features; service features; cross-channel functionality; sales services; and usability. Out of 100, the banks scored an average of 56 points, with US giant Chase leading the pack on 71. Chase scored particularly well - 86 out of 100 - on transactional functionality, thanks to useful contextual options such as the ability to add a payee for P2P payments by importing the customer's contacts from their phone."
"After years of over-promise, mobile banking has hit a tipping point. With streams of customers in developed and developing countries alike growing swiftly, new business opportunities are pitting banks against tech companies, retail giants and others for control of the electronic wallet. The Aite Group projects that, with rising smartphone use driving more consumers to mobile banking in the U.S., the number of people who will tap their bank account with a mobile device will rise from 33 million in 2012 to 96 million by 2016 – a 30% annual growth rate. The number of mobile bank customers will double over the next two years alone."
WHO LEADS IN MOBILE BANKING: FORRESTER RANKS 15 BANKS AROUND THE WORLD
"Mobile banking success is a moving target: Customers needs and expectations are changing rapidly, and eBusiness teams at banks are sprinting to get ahead of their customers’ expectations. To achieve this, firms are rolling out new features, optimizing existing services, and enhancing mobile experiences. To understand which firms are leading in mobile banking — and to better gauge the mobile banking landscape overall — we used our Mobile Banking Functionality Benchmark to evaluate and rank the mobile banking efforts of 15 of the largest banks in North America, Western Europe, and Australia."
Chase Crowned First Place for Mobile Banking (Again): Study
"JPMorgan Chase took first place for the second consecutive year in a mobile banking functionality ranking published by Forrester Thursday. The research firm evaluated and ranked 15 large banks' mobile banking services, including Bank of America, Chase, Citibank and Wells Fargo in the U.S.; Barclays, Lloyds TSB, NatWest and HSBC in the UK; Royal Bank of Canada (RBC) and TD Canada Trust; Commonwealth Bank of Australia; la Caixa in Spain, Postbank in Germany, Rabobank in the Netherlands, and Société Générale in France. Chase, which earned 71 out of 100 points, was particularly praised for its transaction functionality. Forrester highlighted how the New York bank offers useful contextual options such as the ability to add a payee for person-to-person (P2P) payments by importing the customer's contacts from his phone."
Access Softek integrates mobile banking tech with Geezeo PFM tools
"Access Softek, Inc. and Geezeo, two proven technology innovators, today announced their partnership. Integrating Access Softek's mobile banking with Geezeo's personal finance manager (PFM) launches the next generation of mobile banking. As a result of this partnership, users will have a single mobile product that combines complete day-today financial operations with planning and goal management. Access Softek's Mobile Finance Manager offers extensive functionality including true real-time deposit capture, bill pay, P2P transfers, and more. Incorporating Geezeo PFM capabilities like account aggregation, auto-categorization, and spending alerts gives users unprecedented personal finance power while on the go."
Mobile Remote Deposit Capture and More Convenient Banking
"Quick now, what is the one technology that presently is revolutionizing banking as we have known it - killing off branches, cutting down on accont opening frauds, and in general changing just about everything we do with our financial institutions? But the real answer is the camera - a mashup that dates back to 1997 when tech guerrilla Philippe Kahn is credited with marrying a Casio camera to a Motorola Startac so that he could snap the first ever cellphone picture which happened to be of his newborn daughter Sophie. And there started the revolution, with every smartphone we know of now featuring a powerful camera as a built-in freebie."
Chase and la Caixa top mobile banking study; HSBC bottom of the pile
"Chase has topped Forrester Research's mobile banking rankings, with Spain's la Caixa proving Europe's top dog and HSBC trailing badly at the bottom of the table. Forrester put the mobile services of 15 major banks from around the world through their paces, judging them on the range of touch-points for access; the enrolment and login process; money management services; transactional features; service features; cross-channel functionality; sales services; and usability. Out of 100, the banks scored an average of 56 points, with US giant Chase leading the pack on 71. Chase scored particularly well - 86 out of 100 - on transactional functionality, thanks to useful contextual options such as the ability to add a payee for P2P payments by importing the customer's contacts from their phone."
Sunday, April 14, 2013
Mobile Banking Updates - April 14
BBB offers top 5 tips for mobile banking
"Gone are the days of waiting in line at the bank or even waiting for your computer to boot up. Now you can access your bank account from anywhere in the world via your smart phone or tablet. But consumers need to be more cautious than ever when banking through any device, as hackers can prey on the unsuspecting. The FINRA Investor Education Foundation, part of the Financial Industry Regulatory Authority, offers these five tips on how to keep your identity safe and your money in the bank:"
Mobile Banking Continues to Increase
"A late-November study, Consumers and Mobile Financial Services, showed that 28% of mobile-phone owners have used mobile banking in the past 12 months, an increase from the 21% found in a December 2011 study. Another 10% of the mobile owners who are not using mobile banking plan to do so in the next year. Smartphone owners are even more likely to use mobile banking: 48% of smartphone owners used mobile banking in the past year compared with 42% in 2011."
Century Federal Credit Union Launches Mobile Banking Application - Eagle Mobility
"Members of Century Federal Credit Union (CFCU), one of the largest credit unions in Northeastern Ohio, now have access to their accounts 24/7, via CFCU’s new Eagle Mobility – Mobile Banking Application. Eagle Mobility allows CFCU members to securely login to check balances, transfer funds, pay bills and find a nearby location/ATM all on their Smartphone. CFCU members can turn on this service via the Online Banking Portal at http://www.CenFedCU.org or download an Android or IOS/Apple version of the application from their phone’s App Store."
Regions Bank Embraces Mobile Banking
"Regions Bank has just confirmed plans to embrace mobile banking and a multitude of cutting edge mobile financial services in the coming weeks and months. Regions Bank customers can expect to enjoy everything from remote deposit capture to various prepaid features. A January 2013 report from Juniper Research finds that over one billion mobile phone users will have made use of their mobile devices for banking purposes by the end of 2017, compared to just over 590 million this year."
"Gone are the days of waiting in line at the bank or even waiting for your computer to boot up. Now you can access your bank account from anywhere in the world via your smart phone or tablet. But consumers need to be more cautious than ever when banking through any device, as hackers can prey on the unsuspecting. The FINRA Investor Education Foundation, part of the Financial Industry Regulatory Authority, offers these five tips on how to keep your identity safe and your money in the bank:"
Mobile Banking Continues to Increase
"A late-November study, Consumers and Mobile Financial Services, showed that 28% of mobile-phone owners have used mobile banking in the past 12 months, an increase from the 21% found in a December 2011 study. Another 10% of the mobile owners who are not using mobile banking plan to do so in the next year. Smartphone owners are even more likely to use mobile banking: 48% of smartphone owners used mobile banking in the past year compared with 42% in 2011."
Century Federal Credit Union Launches Mobile Banking Application - Eagle Mobility
"Members of Century Federal Credit Union (CFCU), one of the largest credit unions in Northeastern Ohio, now have access to their accounts 24/7, via CFCU’s new Eagle Mobility – Mobile Banking Application. Eagle Mobility allows CFCU members to securely login to check balances, transfer funds, pay bills and find a nearby location/ATM all on their Smartphone. CFCU members can turn on this service via the Online Banking Portal at http://www.CenFedCU.org or download an Android or IOS/Apple version of the application from their phone’s App Store."
Regions Bank Embraces Mobile Banking
"Regions Bank has just confirmed plans to embrace mobile banking and a multitude of cutting edge mobile financial services in the coming weeks and months. Regions Bank customers can expect to enjoy everything from remote deposit capture to various prepaid features. A January 2013 report from Juniper Research finds that over one billion mobile phone users will have made use of their mobile devices for banking purposes by the end of 2017, compared to just over 590 million this year."
Tuesday, April 9, 2013
Mobile Banking Updates - April 9
U.S. Bancorp's Plans to Remove Friction from Mobile Banking
"U.S. Bancorp, which last month became the first large U.S. bank to offer mobile photo bill pay, hopes that letting people pay their bills with a tap of a smartphone camera will enable it to do three things. 'One is to take away some of the friction,' says Niti Badarinath, senior vice president and head of mobile banking and strategy at the $354 billion-asset Minneapolis bank. Over the next few quarters, the bank plans to further use imaging to save customers having to type their own details into their mobile banking app. 'We want to take away some of the more tedious manual data entry,' he says."
C and F Bank launches new I-Deposit24 mobile banking service
"C and F Bank has rolled out its latest offering in mobile banking, I-Deposit24, which will enable customers to deposit cheques directly to their bank account with their smartphone. The lender said that the new technology provides customers with updated products in electronic banking and a complete mobile banking product suite. Its mobile banking technology and services offer safe, simple, and secure mobile access to C&F Bank accounts. Using the new mobile banking suite, account holders can view their balances and recent transactions, transfer funds, pay bills, receive customized account activity alerts and find C&F Bank branch and ATM locations."
Mobile Banking Usage Rises, But So Do Security Concerns: Survey
"Consumers continue to move to mobile banking although security concerns may keep some bank customers from reaching for their devices. Twenty-eight percent of all mobile phone owners have used mobile banking in the past 12 months, up from 21% a year earlier, according to a survey released recently by the Federal Reserve Board that updates findings of a similar survey the Fed fielded in 2011."
River City launches new bilingual mobile-banking app
"River City Federal Credit Union has rolled out a multilingual app for the Apple iPad that customers can use to conduct mobile banking in English and Spanish. Malauzai Software Inc. in Austin completed development on the app in 17 business days. The company specializes in creating mobile-banking apps."
"U.S. Bancorp, which last month became the first large U.S. bank to offer mobile photo bill pay, hopes that letting people pay their bills with a tap of a smartphone camera will enable it to do three things. 'One is to take away some of the friction,' says Niti Badarinath, senior vice president and head of mobile banking and strategy at the $354 billion-asset Minneapolis bank. Over the next few quarters, the bank plans to further use imaging to save customers having to type their own details into their mobile banking app. 'We want to take away some of the more tedious manual data entry,' he says."
C and F Bank launches new I-Deposit24 mobile banking service
"C and F Bank has rolled out its latest offering in mobile banking, I-Deposit24, which will enable customers to deposit cheques directly to their bank account with their smartphone. The lender said that the new technology provides customers with updated products in electronic banking and a complete mobile banking product suite. Its mobile banking technology and services offer safe, simple, and secure mobile access to C&F Bank accounts. Using the new mobile banking suite, account holders can view their balances and recent transactions, transfer funds, pay bills, receive customized account activity alerts and find C&F Bank branch and ATM locations."
Mobile Banking Usage Rises, But So Do Security Concerns: Survey
"Consumers continue to move to mobile banking although security concerns may keep some bank customers from reaching for their devices. Twenty-eight percent of all mobile phone owners have used mobile banking in the past 12 months, up from 21% a year earlier, according to a survey released recently by the Federal Reserve Board that updates findings of a similar survey the Fed fielded in 2011."
River City launches new bilingual mobile-banking app
"River City Federal Credit Union has rolled out a multilingual app for the Apple iPad that customers can use to conduct mobile banking in English and Spanish. Malauzai Software Inc. in Austin completed development on the app in 17 business days. The company specializes in creating mobile-banking apps."
Sunday, April 7, 2013
Mobile Banking Updates - April 7
RBS Group Endures Mobile Banking Outage
"Bank divisions of The Royal Bank of Scotland Group suffered from a mobile banking app glitch for a few hours late last week. The outage affected mobile banking customers at RBS, NatWest and Ulster Bank. All three banking units took to Twitter to inform their customers about the technology issue."
Texas Trust Launches Mobile Deposit for Consumer Banking Applications
"Mobile banking has become more convenient at Texas Trust Credit Union with the introduction of mobile deposit. This new mobile banking service allows members to deposit checks in real time from anywhere, simply by taking a picture of the check with a smartphone or mobile device."
Mobile Commerce Market Shows Continued Growth, No Consensus on Mobile Payment Methods
"The report also provides a quick overview of mobile banking, which includes services such as balance inquiries, transfers, bill payments and applying for loans and credit. According to data from Forrester, by 2017 mobile banking’s user base will double to 108 million — 46 percent of all US bank account holders. Mobile automated clearinghouse rules were adopted in the US in January 2011, while a Vodafone-sponsored mobile banking service called M-Pesa helps govern mobile banking transactions in seven developing nations including India, Kenya and Tanzania."
Half of American smartphone owners use mobile banking
"Nearly half of American smartphone owners used their handsets to access financial accounts last year, according to research from the Federal Reserve Board. The FRB's poll of nearly 2600 people late last year shows that 48% of smartphone owners had used mobile banking in the previous 12 months, up from 42% in a December 2011 survey. Of all mobile phone owners, 28% had used their handsets to access a bank, credit card, or other financial accounts, up from 21%."
Regions Bank Rolls Out Innovative, New Mobile Apps That Let Customers Make Deposits, Load Pre-Paid Cards and Select Speed of Funds Availability
"Mobile Banking customers can now make deposits to their accounts using their mobile device. With the introduction of Regions Mobile Deposit, customers can now use their phone or iPad to take a photo of a check and place those funds in a consumer deposit account or load them to a Regions Now Card, a reloadable Visa® prepaid card. The Mobile Deposit service has three funds availability options – a standard option of two business days, an intermediate same day availability option, and an immediate availability option. Costs per Mobile Deposit transaction are as low as 50 cents."
Intuit Making Mint Available to Banks
"Intuit Financial Services announced today it is making popular PFM tool Mint available to financial institutions to integrate into their online and mobile banking services. Intuit, which acquired Mint in 2009, will offer the Mint integration on a limited basis in 2013, before rolling it out to its more than 1,200 financial institution clients in 2014."
"Bank divisions of The Royal Bank of Scotland Group suffered from a mobile banking app glitch for a few hours late last week. The outage affected mobile banking customers at RBS, NatWest and Ulster Bank. All three banking units took to Twitter to inform their customers about the technology issue."
Texas Trust Launches Mobile Deposit for Consumer Banking Applications
"Mobile banking has become more convenient at Texas Trust Credit Union with the introduction of mobile deposit. This new mobile banking service allows members to deposit checks in real time from anywhere, simply by taking a picture of the check with a smartphone or mobile device."
Mobile Commerce Market Shows Continued Growth, No Consensus on Mobile Payment Methods
"The report also provides a quick overview of mobile banking, which includes services such as balance inquiries, transfers, bill payments and applying for loans and credit. According to data from Forrester, by 2017 mobile banking’s user base will double to 108 million — 46 percent of all US bank account holders. Mobile automated clearinghouse rules were adopted in the US in January 2011, while a Vodafone-sponsored mobile banking service called M-Pesa helps govern mobile banking transactions in seven developing nations including India, Kenya and Tanzania."
Half of American smartphone owners use mobile banking
"Nearly half of American smartphone owners used their handsets to access financial accounts last year, according to research from the Federal Reserve Board. The FRB's poll of nearly 2600 people late last year shows that 48% of smartphone owners had used mobile banking in the previous 12 months, up from 42% in a December 2011 survey. Of all mobile phone owners, 28% had used their handsets to access a bank, credit card, or other financial accounts, up from 21%."
Regions Bank Rolls Out Innovative, New Mobile Apps That Let Customers Make Deposits, Load Pre-Paid Cards and Select Speed of Funds Availability
"Mobile Banking customers can now make deposits to their accounts using their mobile device. With the introduction of Regions Mobile Deposit, customers can now use their phone or iPad to take a photo of a check and place those funds in a consumer deposit account or load them to a Regions Now Card, a reloadable Visa® prepaid card. The Mobile Deposit service has three funds availability options – a standard option of two business days, an intermediate same day availability option, and an immediate availability option. Costs per Mobile Deposit transaction are as low as 50 cents."
Intuit Making Mint Available to Banks
"Intuit Financial Services announced today it is making popular PFM tool Mint available to financial institutions to integrate into their online and mobile banking services. Intuit, which acquired Mint in 2009, will offer the Mint integration on a limited basis in 2013, before rolling it out to its more than 1,200 financial institution clients in 2014."
Thursday, February 14, 2013
Mobile Banking Updates - Feb 14
Four Ways the FTC's New Privacy Rules Affect Mobile Banking Apps
"The Federal Trade Commission has been toughening its stance on consumer privacy protection, and this directly affects the mobile applications banks offer their customers. On Saturday the agency issued a report, Mobile Privacy Disclosures: Building Trust Through Transparency, that offers advice on keeping using consumers' data private. It offers recommendations to four sets of stakeholders: operating system providers (like Apple and Google), app providers, advertising networks, and app developer trade associations. Banks that provide mobile banking, PFM, trading or wallet apps fit in the app provider category."
Consumers Ready for Mobile Banking, but Banks Aren't
"It's no secret that financial consumers are warming up to mobile banking, largely for reasons of convenience. According to Juniper Research's report, Mobile Banking: Handset & Tablet Market Strategies 2013-2017, more than $1 billion cellphone owners will use their devices for banking purposes by 2017, up from 590 million this year. To provide some context, total world population growth by 2017 is 7.6 billion."
Mobile Banking and Change is Coming
"I am reading the book Bank 3.0 by Brett King. In this book he writes about the monumental changes taking place in the banking industry due first to the Internet and now mobile. Here is an excerpt, 'The average individual is spending 94 minutes or so a day using apps, checking emails and texting up to 100 times per day. We're logging on to mobile banking 20-30 times per month and Internet banking around 7-10 times per month, but visiting a branch (of a bank) only a few times a year.'"
Will You Be Ready When Mobile Wallets Turn Banking Upside Down?
"Financial marketers had better wrap their heads around the impending mobile-dominant landscape, and fast. Mobile devices will soon be the central tool consumers use to manage banking relationships. When consumers start embracing mobile wallets and making digital transactions, banking will never be the same again. Are you ready? Around every 10 or 20 years, something big comes along that completely transforms the world of banking — ATMs, debit cards, the internet. Unquestionably, the next big thing to rock banking will be mobile wallets."
Jack Henry adds remote deposit capture to mobile banking app
"Jack Henry & Associates, Inc. (NASDAQ:JKHY) is a leading provider of technology solutions and payment processing services primarily for the financial services industry. It announced today that the app-based iPhone and Android versions of the goDough mobile banking solution have been enhanced with the remote deposit capabilities provided by its Remote Deposit Anywhere (RDA) solution. goDough is the state-of-the-art WAP, SMS, or app-based mobile banking solution that approximately 610 banks and credit unions have selected. It is currently supporting 99 mobile service carriers. It supports traditional in-branch and online transactions such as balance inquiries, funds transfers between accounts, and transaction viewing; and accommodates all account types, including checking, certificates-of-deposit, money markets, loans, and lines-of-credit."
"The Federal Trade Commission has been toughening its stance on consumer privacy protection, and this directly affects the mobile applications banks offer their customers. On Saturday the agency issued a report, Mobile Privacy Disclosures: Building Trust Through Transparency, that offers advice on keeping using consumers' data private. It offers recommendations to four sets of stakeholders: operating system providers (like Apple and Google), app providers, advertising networks, and app developer trade associations. Banks that provide mobile banking, PFM, trading or wallet apps fit in the app provider category."
Consumers Ready for Mobile Banking, but Banks Aren't
"It's no secret that financial consumers are warming up to mobile banking, largely for reasons of convenience. According to Juniper Research's report, Mobile Banking: Handset & Tablet Market Strategies 2013-2017, more than $1 billion cellphone owners will use their devices for banking purposes by 2017, up from 590 million this year. To provide some context, total world population growth by 2017 is 7.6 billion."
Mobile Banking and Change is Coming
"I am reading the book Bank 3.0 by Brett King. In this book he writes about the monumental changes taking place in the banking industry due first to the Internet and now mobile. Here is an excerpt, 'The average individual is spending 94 minutes or so a day using apps, checking emails and texting up to 100 times per day. We're logging on to mobile banking 20-30 times per month and Internet banking around 7-10 times per month, but visiting a branch (of a bank) only a few times a year.'"
Will You Be Ready When Mobile Wallets Turn Banking Upside Down?
"Financial marketers had better wrap their heads around the impending mobile-dominant landscape, and fast. Mobile devices will soon be the central tool consumers use to manage banking relationships. When consumers start embracing mobile wallets and making digital transactions, banking will never be the same again. Are you ready? Around every 10 or 20 years, something big comes along that completely transforms the world of banking — ATMs, debit cards, the internet. Unquestionably, the next big thing to rock banking will be mobile wallets."
Jack Henry adds remote deposit capture to mobile banking app
"Jack Henry & Associates, Inc. (NASDAQ:JKHY) is a leading provider of technology solutions and payment processing services primarily for the financial services industry. It announced today that the app-based iPhone and Android versions of the goDough mobile banking solution have been enhanced with the remote deposit capabilities provided by its Remote Deposit Anywhere (RDA) solution. goDough is the state-of-the-art WAP, SMS, or app-based mobile banking solution that approximately 610 banks and credit unions have selected. It is currently supporting 99 mobile service carriers. It supports traditional in-branch and online transactions such as balance inquiries, funds transfers between accounts, and transaction viewing; and accommodates all account types, including checking, certificates-of-deposit, money markets, loans, and lines-of-credit."
Thursday, January 17, 2013
Mobile Banking Updates - Jan 17
Research and Markets: Mobile Banking for U.S. Corporate Customers: Catching on Slowly
"Mobile banking among consumers is a "done deal" with wide acceptance. However, Mercator Advisory Group's new report, Mobile Banking for U.S. Corporate Customers: Catching On Slowly, finds both banks and commercial enterprises a bit cautious about unleashing mobile banking for corporate transactions. Many corporate treasury personnel already have mobile devices (of myriad different kinds) and desire to mobilize their work lives as they have their personal lives. This research reviews some of the challenges facing corporations in choosing to authorize mobile transactions, as well as the challenges facing banks in attempting to serve these companies."
Mobile Banking Deposits Gain With Big-Bank Adoption
"Mobile banking deposits, where customers deposit a check into their bank accounts by snapping a photo of it with a smartphone or tablet, has hit critical mass with a number of financial institutions starting to offer the service. The trend highlights the explosion in mobile banking over the past two years, and the growing ease with which consumers and businesses now use mobile devices to carry out routine financial tasks like check deposits."
"Mobile banking among consumers is a "done deal" with wide acceptance. However, Mercator Advisory Group's new report, Mobile Banking for U.S. Corporate Customers: Catching On Slowly, finds both banks and commercial enterprises a bit cautious about unleashing mobile banking for corporate transactions. Many corporate treasury personnel already have mobile devices (of myriad different kinds) and desire to mobilize their work lives as they have their personal lives. This research reviews some of the challenges facing corporations in choosing to authorize mobile transactions, as well as the challenges facing banks in attempting to serve these companies."
Mobile Banking Deposits Gain With Big-Bank Adoption
"Mobile banking deposits, where customers deposit a check into their bank accounts by snapping a photo of it with a smartphone or tablet, has hit critical mass with a number of financial institutions starting to offer the service. The trend highlights the explosion in mobile banking over the past two years, and the growing ease with which consumers and businesses now use mobile devices to carry out routine financial tasks like check deposits."
Sunday, January 6, 2013
Mobile Banking Updates - Jan 6
Wells Fargo, Ally Bank See the Camera as Key to Mobile Banking
"A revolutionary as mobile banking has been, it's the camera that resides within smartphones that's lighting the fire underneath adoption drives at banks such as Wells Fargo (WFC) and Ally Bank. 'The camera is critical. If you look at the kinds of growth in mobile banking over the first couple of years, it was about the basics of mobile banking. But what's really exciting me and my team for the next couple of years is figuring out how to take advantage of the ability of the mobile device,' says Brian Pearce, senior vice president and head of the retail mobile channel in the digital channels group at Wells Fargo."
Bill Pay Coming to Mobile Banking!
"You will soon be able to access your MidWestOne Personal Online Bill Pay account through Mobile Banking. If you are enrolled in Personal Online Bill Pay and use either the downloadable application or mobile browser version of Mobile Banking, you will be able to pay bills from your mobile device! You will also be able to access Popmoney, our Person-to-Person payment service."
Bremer Bank to Expand into Mobile Banking and Payments with Mobiliti from Fiserv
"Fiserv, Inc. (FISV), a leading global provider of financial services technology solutions, today announced that Bremer Bank, an $8.1 billion bank headquartered in St. Paul, Minn., has selected Mobiliti™ as its mobile banking, payments and alerting engine. With Mobiliti from Fiserv, Bremer Bank customers will be able to securely access their financial information via their choice of SMS (text messaging), mobile browser and downloadable applications for Android™ and iPhone®."
Capital One boasts mobile banking through Web video initiative
"Capital One has rolled out an online video series that spotlights how fast and easy the company’s mobile banking options are. The primary goal behind the video campaign is to educate consumers on how to use the Capital One mobile banking application. Four videos are involved in the series with a fifth one planned for later this year."
"A revolutionary as mobile banking has been, it's the camera that resides within smartphones that's lighting the fire underneath adoption drives at banks such as Wells Fargo (WFC) and Ally Bank. 'The camera is critical. If you look at the kinds of growth in mobile banking over the first couple of years, it was about the basics of mobile banking. But what's really exciting me and my team for the next couple of years is figuring out how to take advantage of the ability of the mobile device,' says Brian Pearce, senior vice president and head of the retail mobile channel in the digital channels group at Wells Fargo."
Bill Pay Coming to Mobile Banking!
"You will soon be able to access your MidWestOne Personal Online Bill Pay account through Mobile Banking. If you are enrolled in Personal Online Bill Pay and use either the downloadable application or mobile browser version of Mobile Banking, you will be able to pay bills from your mobile device! You will also be able to access Popmoney, our Person-to-Person payment service."
Bremer Bank to Expand into Mobile Banking and Payments with Mobiliti from Fiserv
"Fiserv, Inc. (FISV), a leading global provider of financial services technology solutions, today announced that Bremer Bank, an $8.1 billion bank headquartered in St. Paul, Minn., has selected Mobiliti™ as its mobile banking, payments and alerting engine. With Mobiliti from Fiserv, Bremer Bank customers will be able to securely access their financial information via their choice of SMS (text messaging), mobile browser and downloadable applications for Android™ and iPhone®."
Capital One boasts mobile banking through Web video initiative
"Capital One has rolled out an online video series that spotlights how fast and easy the company’s mobile banking options are. The primary goal behind the video campaign is to educate consumers on how to use the Capital One mobile banking application. Four videos are involved in the series with a fifth one planned for later this year."
Wednesday, January 2, 2013
Mobile Banking Updates - Jan 2
Intuit Survey: Mobile Banking Is Pathway to Profits
"Think digital banking is only for Gen Y and younger? Think again, think older. Much older. That is the sharp message contained in a new report from Intuit on the ongoing digital banking revolution. The other key finding: mobile banking is a pathway to profitability. An ongoing temperature reading of digital banking habits, the Intuit report is filed quarterly by the Mountain View, Calif.-based financial software company. It is filed with factoids, such as this: 'people who bank online and via their mobile and tablet devices log in about 30 times a month and are more profitable to a financial institution than those who don’t bank digitally.'"
Mobile Banking and Mitek: Business Finally Starting to "Get" B-to-C Apps
"U.S. Bank will soon up the ante in business customer service with the introduction in early 2013 of a Mobile Photo Bill Pay application for their customers. The fifth largest bank in the country will utilize technology from Mitek Systems to let bank customers set up and make bill payments by snapping a picture of their paper bill using the camera on their smartphone or tablet. Good-bye keypad."
Mobility Matters: Login-Free Mobile Banking?
"The must-add list keeps getting longer, with everything from digital wallets to mobile remote deposit capture emerging as 2013 must adds for credit unions that are determined to stay relevant. But know this: there are even more “out there” ideas that, frankly, may not be quite ready for prime time ... but they definitely deserve a spot on your watch list. Two ideas seem especially ripe to me, and both revolve around a fundamental question: How does a financial institution know who you are?"
Comarch and Alior Bank present a new quality of mobile banking
"Alior Bank has implemented the Comarch solution providing access to new channels of mobile banking for smartphones and tablets users - it is a completely new quality of customer communication with the bank that takes advantage of all capabilities of modern mobile devices. - Comarch Smart Finance is an innovative mobile banking solution, which keeps up with the latest trends in banking 2.0 and multichannel banking."
"Think digital banking is only for Gen Y and younger? Think again, think older. Much older. That is the sharp message contained in a new report from Intuit on the ongoing digital banking revolution. The other key finding: mobile banking is a pathway to profitability. An ongoing temperature reading of digital banking habits, the Intuit report is filed quarterly by the Mountain View, Calif.-based financial software company. It is filed with factoids, such as this: 'people who bank online and via their mobile and tablet devices log in about 30 times a month and are more profitable to a financial institution than those who don’t bank digitally.'"
Mobile Banking and Mitek: Business Finally Starting to "Get" B-to-C Apps
"U.S. Bank will soon up the ante in business customer service with the introduction in early 2013 of a Mobile Photo Bill Pay application for their customers. The fifth largest bank in the country will utilize technology from Mitek Systems to let bank customers set up and make bill payments by snapping a picture of their paper bill using the camera on their smartphone or tablet. Good-bye keypad."
Mobility Matters: Login-Free Mobile Banking?
"The must-add list keeps getting longer, with everything from digital wallets to mobile remote deposit capture emerging as 2013 must adds for credit unions that are determined to stay relevant. But know this: there are even more “out there” ideas that, frankly, may not be quite ready for prime time ... but they definitely deserve a spot on your watch list. Two ideas seem especially ripe to me, and both revolve around a fundamental question: How does a financial institution know who you are?"
Comarch and Alior Bank present a new quality of mobile banking
"Alior Bank has implemented the Comarch solution providing access to new channels of mobile banking for smartphones and tablets users - it is a completely new quality of customer communication with the bank that takes advantage of all capabilities of modern mobile devices. - Comarch Smart Finance is an innovative mobile banking solution, which keeps up with the latest trends in banking 2.0 and multichannel banking."
Sunday, December 2, 2012
Mobile Banking Updates - Dec 2
Banks Cling to iPhone as Consumers Take to Android
"Steve Jobs would be pleased. The thing that strikes you most when looking at Javelin's latest research on mobile banking and talking to its author, Mary Monahan, is the devotion banks still have to Apple's iPhone, even as Android devices lead in consumer market share, as they did last year. According to Javelin Strategy & Research's latest consumer survey (the group polled 3,000 consumers this quarter), Google's Android smartphones and tablets now claim 48% of the U.S mobile market, up from 34% last year. Apple's mobile device market share is 32% this year, up from 27% last year. (RIM dropped from 25% last year to 12% this year; Windows Mobile dropped from 13% to 8%.)"
Wells Fargo Expands Mobile Deposit Service Nationwide, Increasing Anytime, Anywhere Banking Convenience for Customers
"In a move to deliver innovation and added convenience in the rapidly growing mobile banking space, Wells Fargo & Company (NYSE:WFC) today announced the nationwide expansion of Wells Fargo Mobile® Deposit. Using an Android or iPhone device, customers across the nation can easily deposit checks into their eligible Wells Fargo accounts by taking pictures of the front and back of the check."
Spike Mobile Deposit Adoption Rates With Free $5 Demo Checks
"Old habits die hard. If you want people to try a new technology like mobile remote deposits, it may take cash bribes. Numerica Credit Union paid members $5 each to do just that. To teach people how easy it is to deposit checks using a smart phone, the credit union gave $5 checks away to those participating in live demonstrations."
How often do US expats use their mobile or smartphone for mobile banking?
"The world of the Internet and the world of mobile/smartphones are intrinsically linked and when you bear in mind the number of people who have access to a mobile phone on a constant basis this is perhaps the most powerful communication tool we have ever seen. As a consequence, many of the everyday services which are used to have now been transferred to the mobile Internet arena but is mobile banking as easy to transfer as general Internet use?"
"Steve Jobs would be pleased. The thing that strikes you most when looking at Javelin's latest research on mobile banking and talking to its author, Mary Monahan, is the devotion banks still have to Apple's iPhone, even as Android devices lead in consumer market share, as they did last year. According to Javelin Strategy & Research's latest consumer survey (the group polled 3,000 consumers this quarter), Google's Android smartphones and tablets now claim 48% of the U.S mobile market, up from 34% last year. Apple's mobile device market share is 32% this year, up from 27% last year. (RIM dropped from 25% last year to 12% this year; Windows Mobile dropped from 13% to 8%.)"
Wells Fargo Expands Mobile Deposit Service Nationwide, Increasing Anytime, Anywhere Banking Convenience for Customers
"In a move to deliver innovation and added convenience in the rapidly growing mobile banking space, Wells Fargo & Company (NYSE:WFC) today announced the nationwide expansion of Wells Fargo Mobile® Deposit. Using an Android or iPhone device, customers across the nation can easily deposit checks into their eligible Wells Fargo accounts by taking pictures of the front and back of the check."
Spike Mobile Deposit Adoption Rates With Free $5 Demo Checks
"Old habits die hard. If you want people to try a new technology like mobile remote deposits, it may take cash bribes. Numerica Credit Union paid members $5 each to do just that. To teach people how easy it is to deposit checks using a smart phone, the credit union gave $5 checks away to those participating in live demonstrations."
How often do US expats use their mobile or smartphone for mobile banking?
"The world of the Internet and the world of mobile/smartphones are intrinsically linked and when you bear in mind the number of people who have access to a mobile phone on a constant basis this is perhaps the most powerful communication tool we have ever seen. As a consequence, many of the everyday services which are used to have now been transferred to the mobile Internet arena but is mobile banking as easy to transfer as general Internet use?"
Monday, November 26, 2012
Mobile Banking Updates - Nov 26
2012 Mobile Banking Market Assessment
"In new research, 2012 Mobile Banking Market Assessment, Mercator Advisory Group explores how retail financial institutions can increase interaction with customers and members to include 24x7, anytime anywhere service, and also expand their reach beyond simple demand deposit account transactions."
IALING FOR DOLLARS: Mobile banking becomes the norm
"As consumers demand more convenient access to financial accounts on the go, banks have adjusted by offering mobile banking and even creating apps for ease of use on smart phones. Mobile banking is dramatically changing the way consumers bank, with features such as person-to-person payments to help friends split the check at dinner and remote deposit capture, so customers can deposit checks without going to a branch."
Ally Bank Launches Next Phase of Mobile Banking
"Ally Bank's suite of customer-centric products and features expands this month to include the second generation of Ally Mobile Banking apps—featuring customers' most-requested capabilities—including Ally eCheck DepositSM, Bill Pay, and fund transfers to and from external banking institutions."
Banking on mobile: security threats, realities and fictions
"For businesses within the financial services sector not all-consumed by RDR and auto-enrolment issues, attention may again be turning to the threats, risks and uncertainties associated with mobile banking and other trends and developments in financial services technology. While the Australian bank Westpac has suggested that "the take-up of mobile banking is much faster than any previous technological innovation in banking," and indicated, according to reports, that it "processes three times more transactions made digitally, compared to transactions made in person," security providers in other parts of the world are stressing the heightened level of intrusion into mobile environments that have occurred during the third quarter of 2012."
BBVA Compass Expands Its Mobile Banking Apps To Include Kindle Fire™ And Windows Phone™
"BBVA Compass today expanded its growing stable of mobile banking apps with the launch of native applications for the Windows Phone platform and Kindle Fire tablet. The bank remains committed to providing native applications for the most popular mobile platforms, allowing users to enjoy a mobile banking experience that is consistent with their chosen devices. BBVA Compass currently provides mobile banking apps for iPhone® and iPad® mobile digital devices, BlackBerry® devices and the Android™ mobile digital platform."
Dickinson Financial Corporation Launches Robust, Multi-Brand Mobile Banking with Mobiliti from Fiserv
"Fiserv, Inc. (NAS: FISV) , a leading global provider of financial services technology solutions, announced today that Dickinson Financial Corporation ("Dickinson"), a $2.1 billion bank holding company based in Kansas City, Mo., has launched mobile banking and bill payment capabilities using Mobiliti™ from Fiserv. Dickinson is utilizing multi-tenancy deployment, supporting six distinct retail banking brands with a single underlying mobile platform. This approach is enabling the company to deliver robust capabilities while realizing operational and product management efficiencies."
"In new research, 2012 Mobile Banking Market Assessment, Mercator Advisory Group explores how retail financial institutions can increase interaction with customers and members to include 24x7, anytime anywhere service, and also expand their reach beyond simple demand deposit account transactions."
IALING FOR DOLLARS: Mobile banking becomes the norm
"As consumers demand more convenient access to financial accounts on the go, banks have adjusted by offering mobile banking and even creating apps for ease of use on smart phones. Mobile banking is dramatically changing the way consumers bank, with features such as person-to-person payments to help friends split the check at dinner and remote deposit capture, so customers can deposit checks without going to a branch."
Ally Bank Launches Next Phase of Mobile Banking
"Ally Bank's suite of customer-centric products and features expands this month to include the second generation of Ally Mobile Banking apps—featuring customers' most-requested capabilities—including Ally eCheck DepositSM, Bill Pay, and fund transfers to and from external banking institutions."
Banking on mobile: security threats, realities and fictions
"For businesses within the financial services sector not all-consumed by RDR and auto-enrolment issues, attention may again be turning to the threats, risks and uncertainties associated with mobile banking and other trends and developments in financial services technology. While the Australian bank Westpac has suggested that "the take-up of mobile banking is much faster than any previous technological innovation in banking," and indicated, according to reports, that it "processes three times more transactions made digitally, compared to transactions made in person," security providers in other parts of the world are stressing the heightened level of intrusion into mobile environments that have occurred during the third quarter of 2012."
BBVA Compass Expands Its Mobile Banking Apps To Include Kindle Fire™ And Windows Phone™
"BBVA Compass today expanded its growing stable of mobile banking apps with the launch of native applications for the Windows Phone platform and Kindle Fire tablet. The bank remains committed to providing native applications for the most popular mobile platforms, allowing users to enjoy a mobile banking experience that is consistent with their chosen devices. BBVA Compass currently provides mobile banking apps for iPhone® and iPad® mobile digital devices, BlackBerry® devices and the Android™ mobile digital platform."
Dickinson Financial Corporation Launches Robust, Multi-Brand Mobile Banking with Mobiliti from Fiserv
"Fiserv, Inc. (NAS: FISV) , a leading global provider of financial services technology solutions, announced today that Dickinson Financial Corporation ("Dickinson"), a $2.1 billion bank holding company based in Kansas City, Mo., has launched mobile banking and bill payment capabilities using Mobiliti™ from Fiserv. Dickinson is utilizing multi-tenancy deployment, supporting six distinct retail banking brands with a single underlying mobile platform. This approach is enabling the company to deliver robust capabilities while realizing operational and product management efficiencies."
Thursday, November 1, 2012
Mobile Banking Updates - Nov 1
"U.S. Bank today became the latest bank to offer mobile banking apps for the Windows Phone. The Minneapolis-based bank said it has developed two apps for the phone -- one through U.S. Bank's Wealth Management division and the other through U.S. Bank Retail Payment Solutions. The apps, featured in the Windows Phone Store, are free and provide consumers with access to market and economic insights, as well as access to an instant credit application for the U.S. Bank Cash+ Visa Signature Card."
Wincor Nixdorf Introduces Software to Bridge Mobile Banking and ATMs
"ATM manufacturer Wincor Nixdorf has joined competitors Diebold and NCR in producing a smartphone app meant to help consumers to save time at the ATM. The company, which is based in Austin, Tex., said Wednesday users can download the application, dubbed PC/EMobile Cash, to their smartphones, where it will allow them to find nearby ATMs and stage cash withdrawals and other transactions in advance."
Mobile Capture Comes To Small CUs
"The hot must-have technology in banking today has to be mobile remote-deposit capture, software that lets members take a photo of a check with a smartphone camera and, presto, it’s deposited into their account. The big rub thus far is that smaller credit unions have complained that mobile RDC is priced out of their budgets. But the news is that, suddenly, prices are getting pushed down, and an upshot is that a growing number of smaller financial institutions can now woo their members with the latest technology."
IS MOBILE BANKING TRULY MOBILE?
"There has been a transition in acceptance pertaining to mobile banking, but is it mainstream? Mainstream implies ubiquitous acceptance. In addition, mobile banking apps, from a technology standpoint are standalone, meaning that mobile banking is a separate and independent product interfaced only with the core banking application using a real-time interface."
A Shot in the Arm from Mobile Remote Deposit Capture
"Numerica Credit Union recently held what amounts to a happy hour at its branches, except instead of cocktails, people were given $5 checks and shown how to use phones to deposit those checks. The Spokane Valley, Wash., credit union was demonstrating mobile remote deposit capture (RDC), and has found that via marketing and education, the new tech can have a quick impact on business. Nearly 500 members used the service in the first month. These users deposited 928 items that came to a total of $303,000."
Mobile banking white paper offers strategies
"A new white paper offers consumers and businesses--including credit unions--information to support a mobile banking strategy, along with key trends, mobile banking best practices, and how to confront the biggest developmental challenges. "For a variety of reasons mobile banking has moved way beyond simple balance inquiries to include money transfers, both domestic and international; peer-to-peer payments; and even commercial payment processing," said the paper, "The Promise of Mobility: A Bank in Every Pocket." The paper is from Backbase, a New York-based mobile banking provider."
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