"Hatton National Bank, a premier private sector commercial bank in Sri Lanka, hopes to pioneer next generation banking through a number of technology related initiatives. The bank has identified information and communication technology (ICT) as a key driver in the bank’s progress and will take a number of steps to position itself as the leader in Tech-Banking in Sri Lanka in the years to come.
In this light one of the key areas of focus is multichannel banking through the use of technology which is going to make innovative changes in the banking landscape in Sri Lanka. As a first, the bank recently introduced a mobile banking platform that can be assessed by four different channels namely Mobile App, Mobile Web, USSD and SMS. This gives the customer a range of applications to engage in mobile phone banking using a smart phone to a basic mobile phone." Continue Reading